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Leadership & Management Skills

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I miss my colleagues

Oct 29, 2020

A few days ago, while listening to the news, one of the newscasters asked, “What do you miss most about the office?” In that moment, as if in a Harry Potter book, I apparated back to my Drexel office, but like the last time I was physically there, the office was empty. Eerily empty. Depressingly empty. Reminders of the time that has passed since we all congregated in the halls posted on the side of my computer or white board. Then the following day, Alba Berberena – the glue of Goodwin College - emailed us all and asked, “What do you miss most about the office?”

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Offering a woman a leadership role is no longer enough

Oct 08, 2020

According to the Wall Street Journal, less than 6% of CEOs are women. Sure, companies can check a box when they hire women in leadership roles, even though those roles are often “more female oriented” such as VP of Human Resources, but its time companies cultivate and foster female advancement. Jane Stevenson, vice chairwoman of the board and CEO at executive-recruitment at Korn Ferry said, “The women who do make it to CEO, they’re almost flukes because there’s not a consistent pipeline being built.”

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Looking toward the new normal

Oct 01, 2020

While you may have stopped talking about the “new normal,” there is no question most of the workforce who was suddenly catapulted into a home working environment, is wondering what work will look like post-pandemic. The answer is likely a hybrid model with employees working from home part of the time and in the office the rest of the time. Currently, employees are feeling burnout, having difficulty maintaining boundaries, and feeling a lack of community. These will all need to be addressed regardless of the number of days we return to the office.

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Image of Supreme Court Justice Ruth Bader Ginsburg, wearing her black robe and infamous white collar.

Lessons to be Learned from Ruth Bader Ginsburg's Legacy

Sep 24, 2020

Ruth Bader Ginsburg, the second woman nominated and conformed to the United States Supreme Court died on Friday evening as the Jewish New Year began. Many found their way to the steps of the Supreme Court to honor the Notorious RBG and her legacy. There are many lessons to be learned from RBG – her resilience, her dedication, her fortitude, and how she approached disagreements. There is one other lesson and that comes from the support and honor bestowed upon this larger than life woman by her colleagues on the Court.

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Stop using the "B" word

Aug 06, 2020

Okay folks, stop using the B-word – not that one, I’m referring to the word – BOSSY. According to the Center for Creative Leadership (CCL) in their recent White Paper entitled, Bossy What’s Gender Got to do With It?, they provided some context for the negativity surrounding the word, “bossy.”

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The Importance of Trust in a Remote Environment

Aug 11, 2020

Trust is crucial in all relationships, but I think sometimes we forget the importance in our working relationships, or we take it for granted. Like any other relationship, elements of trust may be given immediately, but full trust is earned over time. If you do not work to build that trust, you are actively eroding your relationships with your manager or your direct reports. Without trust growth will be hampered, success stalled, and both managers and direct reports will feel unappreciated and undervalued.

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Let's Talk About It: Why It's Good To Talk About Difficult Topics

Jul 01, 2020

Much has happened around us since we rang in 2020, leaving many of us feeling tired, worried, sad, frustrated, disgusted, and hopeful. This myriad of feelings and emotions do not disappear when we open our computers to start our workday. They do not disappear as we respond to emails or sit in Zoom meetings. They do not disappear as we read through reports to discern talking points. These feelings sit with us, hang over us, and dwell within us. We need to talk about them, so let's talk about it.

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Preparing to Return to Work: 6 things to expect

Jun 17, 2020

For those of you who pre-COVID-19 worked in an office and have been working from your dining rooms, comfortable chair in the living room, home office, deck, or the kitchen counter, plans likely are underway to begin the process of returning to work. But what does that really mean? Who will return and when is still up in the air for most of us. And, the reality is, returning to work will look very different. So, what can we expect?

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5 Tips to help you focus while working from home

May 13, 2020

Most of us have been working from home for at least eight weeks and most of us have adapted well, getting our work done via video conferences, chats, emails, and phone calls. However, one common thread I continually hear, “I’m have a hard time focusing.” It should not be a surprise, we are living in the most uncertain of times, nothing like we have ever experienced.

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6 Tips for communicating effectively while working remotely

Apr 28, 2020

Communication is one of the single most important elements to ensure workplace productivity, happiness, engagement, and creativity. When communication breaks down, the ultimate result is a loss on return on investment. Millions of dollars are lost every year due to communication problems. Communication can be difficult under the best of circumstances, and now that most of us are working remotely, it is even more critical to ensure our lines of communication are in place. Follow these six tips to help you and your team communicate effectively while working from home.

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Coronavirus: Be Prepared From a Work Perspective

Feb 28, 2020

There is no doubt the next couple of months, while the Coronavirus progression is being monitored, will be uncertain. The more you can do to keep your anxiety and your team’s anxiety at bay, the better off you will be in the event this virus spreads quickly and drastic measures are enacted.

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5 Ways to Recover from Bullying in the Workplace

Feb 20, 2020

While I am not a psychologist, let’s be clear, dealing with the aftermath of a bully boss is a form of Post-traumatic stress disorder. Gordon points out that targets of bullies experience panic attacks, eating disorders, depression, and even thoughts of suicide, in addition to the lesser symptoms which can include sleeplessness, stomach issues, headaches, and general stress conditions.

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6 Strategies to Deal with Bullying in the Workplace

Feb 13, 2020

Bullying is hardly a new phenomenon, but did you know that bullying is fairly common in the workplace? According to The Workplace Bullying Institute, 19% of workers are bullied on an annual basis and 61% of those bullies are bosses. Given these statistics, I thought I would be important to examine this topic further.

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Tis the Season to Volunteer

Nov 21, 2019

Nonprofits need volunteers throughout the year, not just during the four-to-six-weeks during the holidays. I support volunteerism whenever people can fit it into their schedules, but I encourage you to think about in January, March, and July, not just during this time of year. Nonprofits across Philadelphia, Pennsylvania, and across this country make a difference for many who would otherwise might not have access to a library book, healthcare, legal advice, clothing, a bed, or food. And these nonprofits need people like you and me to help them achieve their mission.

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3 Ways to Honor Our Veterans

Nov 11, 2019

And I know there is no perfect way and each veteran may wish to be honored differently, and for some it may even mean not being honored. So, as opposed to honoring these women and men the way I think they should be honored, I decided to ask a few Veterans about Veteran's Day and how they would like to be honored.

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The Value of Supporting Your Fellow Colleagues

Nov 07, 2019

I am lucky to work in an environment where we all value supporting one another. In fact, collaboration is the first value on our list of core values for our college. We do it knowingly and unknowingly, in formal meetings, and in the hallway, and we are all the better for it, and as a result, our students are also better for it.

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How to handle conflict in the workplace

Oct 30, 2019

It is likely you have encountered conflict at work at some point during your career. It is more likely you recently encountered conflict. In fact, according to CPP, Inc. - a management consulting arm under The Myers-Brigg Company – through their research, reports 85% of employees experience some kind of workplace conflict and 29% experience this conflict on a “constant” basis. They also report this amounts to 2.8 hours every week being lost to conflict or $359 billion in hours paid. In other words, conflict is highly disruptive.

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3 Reasons to Avoid Meetings

Oct 03, 2019

How many meetings do you attend in a given week? You might be surprised, or not, to learn the average person spends five hours and three minutes per week in meetings and another four hours and 15 minutes preparing for those meetings. This translates to 11 million meetings every day in the United States. Now, some of these meetings are likely useful and productive, but not all of them. In fact, $37 billion is wasted on unnecessary meetings every year. Elon Musk, the CEO of Tesla and SpaceX said, “Excessive meetings are the blight of big companies and almost always get worse over time.”

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Social Skills are Essential Skills

Sep 25, 2019

Social skills are soft skills, which are also known as essential skills or human skills. They are important and necessary to make you the most effective co-worker, colleague, and leader possible. They are skills that can be learned and mastered, but it starts with you and your commitment to grow and develop over time.

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4 Ways to Boost Your Adaptability Skills

Sep 18, 2019

Charles Darwin’s words still very much ring true, “It is not the strongest of the species that survives, nor the most intelligent, it is the one that is most adaptable to change.” Adaptability is one of the top “human skills” otherwise known as soft or essential skills employers are seeking. Historically, little emphasis has been placed on these skills, but employers have realized that hard skills on their own are not enough. Employees need to be able to communicate, negotiate, interact with fellow colleagues, think critically and creatively, and they need to be able to adapt.

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6 Ways to Become a Leader

Sep 12, 2019

Leadership roles are generally earned, which sometimes leaves young career professionals wondering how they can build leadership experience to earn such a role. It’s that old adage – if I’m required to have leadership experience for a leadership role, and I can’t get a leadership role without leadership experience, how do I get leadership experience? Well, there are six ways you can demonstrate leadership to earn a leadership role.

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Personal Reflections on the Mandela Washington Fellowship

Aug 21, 2019

Learn about the impact the Fellows had on the Drexel community and what they're up to today!

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The Power of Connection: 3 Ways to Build Relations

Aug 15, 2019

I don’t know anyone who has been able to succeed in their career without making and developing strong connections and relationships. Sure, we all know someone who has been promoted, maybe more than once, despite being terrible at relationship building. However, in the end, those folks usually don’t rise to the top, they don’t build a coalition of folks under and around them, they often reside on their personal island. It is the process of building connections and forging relationships that helps us succeed and grow in our careers.

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Too Many Balls in the Air?

Jun 27, 2019

A leadership exercise I facilitated with the Mandela Washington Fellows teaches us to think about the number of balls we are continually juggling.

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Welcoming the 2019 Mandela Washington Fellows to Drexel University

Jun 19, 2019

Learn about the Mandela Washington Fellowship and how much we can discover together.

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The Drexel Legacy: A Message for Our Graduates

Jun 13, 2019

To each of you – this is the beginning of so much more. Capitalize on what you have learned. Use it to leverage your future, but also use it to empower others. A diploma from Drexel University should also be about using your skills and knowledge to benefit others.

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5 Ways Women Can Empower Other Women in the Workplace

May 23, 2019

In the age of the continued gender gap, wage gap, the Time's UP movement, it is imperative that, as women, we actively work to empower one another. Here's how.

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How to succeed as a team of one

May 02, 2019

Are you the only person in your whole department? Learn tips and tricks on how to be a successful team of one.

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The Secret to Building a Cohesive Team

Apr 10, 2019

Whether on the basketball court or in an office, building a team is not done haphazardly. It is a thoughtful and methodical process. One that has long-lasting consequences. The old proverb, “you are only as strong as your weakest link” is especially true when it comes to building a team. At Goodwin, I am part of a dynamic, engaging, and productive team, where I feel supported and valued, so I thought I would ask Assistant Dean, Tim Gilrain, who is responsible for building this team, to share his secrets.

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4 Tips for Helping Employees with Autism Succeed

Apr 03, 2019

Employers are being faced with the increasing prevalence of a new conundrum: how to approach and assist employees who may (or may not) have autism. Guest blogger, Amy D. Edwards, EdD provides 4 Tips for helping employees with autism succeed in the workplace.

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3 Ways to Create a Culture of Accountability

Mar 13, 2019

Level, status, seniority, etc. do not matter. Accountability should be woven through the fabric of every position, in every department. It cannot happen in a bubble, it must start at the top, it must be fostered and cultivated, and it must never be punitive.

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Mentoring Part II: 5 Benefits to Mentoring

Mar 06, 2019

I might go as far as to argue that if you are not gaining something in return, then you aren’t putting enough effort into the mentor/mentee relationship. Sure, the bulk of the benefits should be for the mentee. However, I have had those mentor/mentee relationships where I feel I have been the one gaining the most benefits. That would extend to my mentoring of the Mandela Washington Fellows. Of course, part of that results from the cultural exchange.

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Mentoring: Part I

Feb 27, 2019

Mentoring at its core is a symbiotic relationship. It is one where both people, the mentor and the mentee gain something of inherent value. In this two-part series, I will unpack the value of mentoring from each angle – that of the mentor and of the mentee. Let’s begin by looking at the value for the mentee.

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The Importance of Saying I Am Sorry

Feb 13, 2019

Brené Brown, in her book Dare to Lead, argues, “While some leaders consider apologizing to be a sign of weakness, we teach it as a skill and frame the willingness to apologize and make amends as brave leadership.” She also talks a lot in this book about vulnerability and there is no doubt that stepping up, in front of a colleague you just insulted or yelled at, immediately makes you vulnerable, but it also is a bridge to honesty and accountability. And without those two elements, there can never be trust.

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5 Traits Needed to Lead with your Heart

Jan 10, 2019

I recently came across a quote from Dame Minouche Shafik, the Director of the London School of Economics. She said, “In the past, jobs were about muscles, now they’re about brains, but in the future, they’ll be about the heart.” This really resonated with me, likely because I talk a lot about the necessity for empathy and compassion in the workplace and both come from the heart.

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Celebrating the 100 Most Powerful Women

Dec 06, 2018

If you are a young woman, just starting your career, or one in mid-career, only you can define what success means to you. For some of you, that may be owning your own business, for others of you it means service, and for some still it is a path to the C-Suite. Regardless of your trajectory, we should applaud their hard work and dedication and look to their journey for inspiration.

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Why Brainstorming is Important & How to Do It

Nov 16, 2018

Personally, I love brainstorming whether it is one-on-one or in a group. There is an energy that flows between the participants and as that energy builds, more ideas begin to flow. Essentially, it is a highly collaborative experience intended to bring a wide range of ideas to the table, some of which will fall to the wayside, while others will get pulled and shaped into something concrete, but what I find most exciting is when a new idea emerges, something no one entered the room with, and through the meeting it grows and develops.

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2 Ways Companies Must Support the Millennial Generation

Oct 12, 2018

According to the Bureau of Labor statistics, millennials (aged 22-37) make up 35% of the workforce. Another 5% is made up of the post-millennials (aged 16-21). This 40% of the workforce faces incredible challenges such as carrying high student loan debt and earning low salaries, both of which will make it more and more difficult for them to establish themselves, feel comfortable financially, let alone save for retirement.

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The Benefits of Nature

Oct 03, 2018

Take a few moments every day to notice the natural world around you. Maybe it’s a sunrise, a lone dove meandering along, or the dew dripping off a blade of grass. These moments not only pull you out of your frenzied world, they have health benefits.

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What Are Your Core Values?

Sep 06, 2018

Have you ever thought about your personal core values? If companies create core values to guide decisions and actions, then shouldn’t you have personal core values to do the same?

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Lessons From John McCain's Legacy

Aug 28, 2018

John McCain passed away on Saturday, August 25th from an aggressive brain tumor, it felt sudden given the families announcement that he had decided to stop treatment came just the day before. It also felt sudden because he was an incredible American hero. This is not about being a Republican or a Democrat, a conservative or a liberal, this is about honoring a man who has an incredible legacy of serving this country. Whether in the military, politics, or simply a lay person, there are lessons we all should learn from John McCain.

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3 Ways You Can Foster Inclusion in the Workplace

Aug 02, 2018

Learn more about ways you can foster inclusion in the workplace through my interview with Jesse Krohn, the Associate Director, Education & Prevention in Drexel's Office of Equality and Diversity.

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The 3 Benefits of Using Ice Breakers

Jul 24, 2018

Next time you have a team meeting, suggest using an ice breaker. When this short 10-minute activity is effectively utilized, by choosing the right type and following some basic rules, it can pave the path toward a more functional team by fostering interaction, a sense of community, and empathy.

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6 Barriers to Effective Communication

Jul 18, 2018

Since we communicate with people throughout each and every day, one would assume we'd be fairly good it. I don't believe it is any surprise that we're not. But why? Well, there are six barriers that impede our ability to communicate effectively.

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Transparency

Jun 26, 2018

Wells Fargo is in the news again for taking advantage of their clients. In full disclosure, I bank with Wells Fargo, but that does not stop me from questioning their actions. Over the past couple of years, Wells Fargo has made the headlines with a series of scandals for the treatment of their employees and their clients. As I read about the latest scandal, I can’t help but think about transparency and Wells Fargo’s lack of it.

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The Handshake

May 23, 2018

After talking with my freshmen about the handshake, I started thinking more about this little ritual and had to ask myself the question - are they really all that necessary?

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So Your Boss is Leaving

May 02, 2018

Change always opens the door to the unknown, especially when it involves leadership. I’ve written before about a colleague leaving, but what happens when it’s your boss? In some instances, it could be a good thing, but for those of you who have a collaborative and supportive relationship, your boss’s departure can be anxiety provoking.

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Millennial Impact on Corporate Philanthropy

Apr 26, 2018

Corporate philanthropy, the practice of corporations donating money to charitable causes, is technically on the decline. While the total dollar amount has increased some 115% over the past 30 years, as a percentage of pre-tax profits, corporate philanthropy numbers are dismal. According to Ken Stern in his article entitled, “Why Don’t Corporations Give to Charities,” published by MoneyBox, corporate giving has dropped over the past 30 years. In 1986 corporations gave 2.1% of their pretax profits, and as of 2012 that number had dropped to 0.8%.

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Nonprofits at a Glance

Jan 31, 2018

Charitable organizations are not just opportunities to find purpose in one’s career or to provide much needed services to those in need. These nonprofit organizations and the monies they raise and spend have a significant impact on our country’s overall GDP. According to Bureau of Economic Statistics, as a means of comparison, the wholesale trade accounts for 5.9% and the retail trade 5.7% of the GDP. The Charitable Sector reports 10% of the American workforce is employed by nonprofit institutions.

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Accountability

Jan 17, 2018

Another lesson we were taught in Kindergarten that seems to disappear once we reach adulthood is admitting to our mistakes. I could go on and on about the reasons why accountability has been replaced with denials and finger pointing, but the reasons really don’t matter. The truth is, we, as adults and business people, need to be accountable for our actions – both good and bad.

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Social Capital

Nov 15, 2017

Why is social capital important? Well, within our organizations (small and large), we can’t operate in a vacuum; we need to rely on others to accomplish tasks, projects, etc. You may need to ask for an introduction, expertise, a favor, or you may need an advocate.

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Lead by example

Oct 26, 2017

Remember the old saying, “Do as I say, not as I do?” Well, those are not words to live by. If we want those who work for us and with us to be kind, empathetic, hard-working, etc., then we had better be kind, empathetic, and hard-working. Never did the day exist where one could truly expect those around them to perform in a certain way while they performed in another.

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Powerful Words=Empowerment

Oct 18, 2017

At the recent Pennsylvania Conference for Women, I heard powerful words of encouragement from the keynote speaker.

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Sexual Harassment

Oct 12, 2017

As a woman, I would like to think we were making progress, and in some cases we are, but according to a YouGov poll that survey 4,900 people, 25% of respondents reported witnessing sexual harassment at work, and 30% of respondents (80% of whom were women), reported experiencing sexual harassment. And it gets worse, “60 percent of women in tech report receiving unwanted sexual advances,” according to a February 2017 TechCrunch article, it is difficult to argue progress is being made.

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Benefits of team building

Sep 20, 2017

Team building experiences are not just fun, they provide an opportunity for co-workers to interact with one another in very different ways, see one another through a different lens. We begin to see one another as a fellow human being versus a “co-worker,” someone who has feelings, hopes, and dreams, etc. When we return to the office, we then interact with that person a little bit differently. While we have this shared experience to talk about, laugh about, and reminisce about together, we also are more likely to be supportive, give the benefit of the doubt, or even lend a hand.

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Horrible bosses

Sep 14, 2017

Over the years, I have had a few good bosses, some bad ones, and even more mediocre ones. The good ones have been supportive of me and my career goals, they have encouraged me to think differently, they have pushed me to step out of my comfort zone and take on tasks and assignments I considered out of my wheel house. The mediocre bosses weren’t unsupportive, but the focus was more about simply getting the job done – punch the ticket and move on. For the most part, the bad ones were either not interested in my career goals or they didn’t support them because they thought they knew what was best for me.

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The art of reflection

Sep 06, 2017

Reflection is a powerful tool in our EQ (Emotional Intelligence) toolbox. It is a skill that requires you to step outside of yourself to honestly examine your actions, thoughts, and goals. In other words, thinking critically about yourself by asking the tough questions.

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Potential Effects of the Solar Eclipse

Aug 23, 2017

Did you purchase the special solar goggles or make a home-made viewer to watch the solar eclipse in action on Monday? If so, you are not alone. Many people did just that, and then they stepped away from their desks, phones, and computers to withness the rare event. But at what cost?

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Business Ethics

Aug 16, 2017

Leaders should model and encourage ethical decision-making, and reward those who make ethical decisions. More importantly, those leaders who do not make ethical decisions and promote ethical decision-making, should not lead. They do their employees and their clients a disservice.

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How To Improve Your Time Management Skills

Aug 09, 2017

Time management is a "soft skill" — a skill highly valued by employers and necessary in virtually all aspects of our professional and personal lives. So, I spent some time thinking about my own time management skills, and here is what I consider a sensible list of recommendations to enhance your time management skills.

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Embracing Millennials

Jul 19, 2017

How often have you heard – the Millennial generation is lazy, they don’t respect power structures, or they need constant reinforcement, in other words they are the generation that expects a trophy just for showing up?

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Education Benefits

Jul 05, 2017

Does your company offer education benefits? Tuition reimbursement? According to a survey conducted by the International Foundation of Employee Benefits Plans, as cited in Fortune Magazine, 83% of companies offer some type of educational reimbursement benefit.

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Happy memorial day

May 24, 2017

For many across this country, this weekend signals the start of summer. There will be pool parties, cookouts, and trips to the beach to welcome the warmer weather and the lazier days that will follow. And while I enjoy all of those things, I wanted to take a moment to reflect upon the holiday and what it represents.

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Juggling Security Concerns and Employee Privacy

May 16, 2017

There are a more than a dozen companies that offer various employee security and monitoring software. While they may differ slightly, they all monitor emails (content and destination), file usage and access, inactivity, social media usage, websites visited, and even keystrokes. The intention is to ensure employees are productive and efficient with their time. According to CNBC, the amount of time employees across the world “wasted” on Facebook totaled $3.5 trillion (in US dollars).

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Influencing Others

Influence, Part II

Apr 12, 2017

Spotting influence around us means that we need to be open about what and who influences us. Think about the times you yielded to the group and the times you separated yourself; this will give you an idea about what influences you and how.

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Influencing Others — New Car

Influence, Part I

Apr 05, 2017

Last week, I attended the 2017 Philly Society of Human Resource Management (SHRM) Symposium, themed "Ignite Your Influence." It was a great day, full of information and networking, but it was the keynote speaker, Jonah Berger, a Wharton professor and best-selling author, whose message resonated most for me.

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Power Systems

Mar 22, 2017

Recently I participated in a power system exercise. It was based on the research of Barry Oshry. Essentially, within any type of organization (this also applies to our personal organizational structures such as families and friend groups), people fall into certain roles: tops make the decisions and shape the vision, middles work to execute the vision of the tops, as well as prioritize the needs of both tops the bottoms, and bottoms are the ones completing the work. It is important to note, that we tend to float between the levels based on situations, areas of expertise, etc. For example, a CEO is considered a top in most instances, but in the board room, the CEO becomes a middle or even a bottom.

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Ethics

Mar 15, 2017

Is a company’s main responsibility to make as much money as possible for its shareholders/owners or to make as much money as possible—under certain standards?

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Empathy

Mar 08, 2017

How many times have you heard, “Put yourself in someone else’s shoes…?” The ability to understand how another person's beliefs, feelings, and experiences makes them feel is known as EMPATHY. Well, empathy is essential to good leadership. At the end of this post, take the empathy quiz.

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Historical perspective

Mar 01, 2017

If history is not your thing, I am not suggesting that you must develop a passion for the subject, but to be a great decision maker, you have to understand how we got to where we are before you can take a step forward to determine where we are headed.

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Practice Civility

Feb 08, 2017

In Christine Porath’s article, The Hidden Toll of Workplace Incivility, published by McKinsey&Company in December of 2016, she details the rising trend of incivility in the workplace.

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Focusing on the Elderly Consumer Segment

Nov 30, 2016

Given Black Friday was just a few days ago and we are now full swing into the holiday shopping season, I thought I would share my thoughts on a recent McKinsey&Company article/podcast entitled, Getting to know urban elderly consumers. It should be no surprise the over-55 set is growing – they are, after all, the baby boomers. But what this article points out is that this consumer group is not well-understood, nor is it generally targeted.

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Image of a Black Friday neon arrow sign with crowds of shoppers behind it.

Black Friday

Nov 22, 2016

The term Black Friday has nothing to do with the day retail stores move into the black, meaning they start earning profits. The term actually originated right here in Philadelphia!

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Veterans Are Invaluable Assets

Nov 09, 2016

Finding a job as a vet can be difficult. According to Military.com, employers often do not view veterans’ skills as transferrable, they prejudice veterans based on stereotypes, they worry that veteran employees can be deployed again in the future, or they believe veterans won’t acclimate well, especially in corporate America.

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Communication is Key to a Corporate Reorg

Nov 02, 2016

A corporate reorganization often instills fear, anxiety, and paranoia in people, which then results in miscommunication, distraction, and even depression. In the October 2016 edition of the McKinsey Quarterly, Rose Beauchamp, and the authors of ReOrg: How to Get It Right (Harvard Business Review Press, November 2016), Stephen Heidari-Robinson and Suzanne Heywood take a look at how communication plays a significant role in effectively and compassionately managing a corporate reorganization.

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National Business Women's Week

Oct 12, 2016

Next week is National Business Women’s Week (October 17-21). There are so many incredible women who paved the way for my generation and the generations to come. Over the course of the next week, please follow us on Facebook and Twitter to pay homage to some of these inspiring women.

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Women in the Workplace

Sep 28, 2016

I came across McKinsey’s annual Women in the Workplace Report for 2016. The study was conducted by LeanIn.org and McKinsey. It looked at more than 34,000 men and women at over 130 companies. While the results are not necessarily a surprise, it tells us there is much more work to be done.

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Management Through Appreciation and Recognition

Aug 24, 2016

When leaders manage those under them only through expectations and demands, discussing performance on an annual basis, workers at all levels are left feeling undervalued. This leads to dissatisfaction and resentment, which ultimately prevents the person from effectively doing his/her job. And it doesn’t stop there – resentment and negativity can breed like rabbits.

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Poor Communication Has a Huge Financial Impact

Aug 17, 2016

Confusing emails, poor directions, incomplete responses - have you ever thought about the actual cost of poor communication?

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Moving From Me to We

Jul 21, 2016

I was having a conversation with a colleague the other day about organizational collaboration and how people often get caught up in their own positions, their own collective group of employees, their own departments, etc.

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Dreucker's Five Most Important Questions - Book Review

Drucker’s Five Most Important Questions – Book Review

Jul 15, 2016

Not too long ago, I picked up Five Most Important Questions: Enduring Wisdom for Today ’s Leaders by Peter F. Drucker, Frances Hesselbein, and Joan Snyder Kuhl, published by John Wiley & Sons in 2015.

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Interview with Milt Silver

Interview with Milt Silver

Jul 11, 2016

Today, I had the pleasure of interviewing Professor Emeritus, Milton “Milt” Silver. I usually see Milt in the afternoon as he walks by my office to refill his coffee mug.

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