UPDATE:

For ongoing updates regarding the Canvas service outage, please see Instructure’s (Canvas) Security Incident Update and FAQ.

Drexel has been notified that access to the Canvas learning management system has been restored after an outage last evening that affected its users across the country.

As a precaution, members of the University community are advised to use caution when interacting with any unverified Canvas-related messages, links, pop-ups or other suspicious content. Users should avoid clicking suspicious links or providing credentials through unofficial channels. Drexel will only communicate Canvas-related guidance through official University channels.

We acknowledge the inconvenience, frustration and stress that inevitably come with a disruption like this. Please know that we are working to address your inquiries as quickly as possible and are here to support you. In the meantime, please reach out to informationsecurity@drexel.edu with any questions or concerns.

As you are likely aware, this outage was related to a cyberattack on Instructure, the company that owns and operates Canvas. Drexel is in close communication with Instructure to monitor the situation and will provide updates as new information becomes available.

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Drexel is currently experiencing a Canvas service disruption related to an active security incident involving Instructure, the company that supports the Canvas learning management system. Drexel is among a number of institutions nationwide impacted by this issue.

As a precaution, members of the University community are advised to use caution when interacting with any unverified Canvas-related messages, links, pop-ups or other suspicious content. Users should avoid clicking suspicious links or providing credentials through unofficial channels. Drexel will only communicate Canvas-related guidance through official University channels.

We understand that Canvas is an essential tool for coursework and instruction, and we recognize the frustration and inconvenience this interruption may create for students, faculty and professional staff.

Drexel will continue to monitor the situation closely and will provide updates as new information becomes available.

Questions or concerns may be directed to informationsecurity@drexel.edu.