IT Support & Knowledge Base
RemedyForce is the Drexel IT help management system for the IT support of Drexel faculty, professional staff, and students.
Submit a Help Request
Sign in with your Drexel credentials at drexel.edu/servicedesk.
If you can't sign in, email the IT Help Desk at firstname.lastname@example.org or call 215.895.2020.
You might receive emails from RemedyForce without prior submission of a help request. These emails are NOT scams/phishing, and in fact contain important information regarding your accounts or services. Below is an example of an email that came from the Drexel IT help management system:
Browse the Knowledge Base
In addition to submitting a help ticket, self-help is available through the RemedyForce knowledge base, which contains answers to common Drexel IT and online learning questions. Sign in with your Drexel credentials at drexel.edu/servicedesk.