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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available


View Scheduled Outages

News

Drexelmed VPN Service Ending

On Monday February 19th vpn.drexelmed.edu services will be shutdown.

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TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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Tech Talk Thursdays

Faculty, researchers, and students are invited to join staff from Drexel IT and the Office of Research and Innovation for weekly virtual round table discussions focused on academic computing services and needs.

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Dr. Pablo discusses how to identify and dodge job scams

Dr. Pablo talks with NBC Miami News about how to identify and dodge job scams.

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Advice from Dr. P if you were affected by the Xfinity data breach.

Dr. Pablo shares some advice for people affected by the Xfinity data breach with Conner Barkon from KYW Newsradio.

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Tech Alert: macOS Sonoma upgrade now available for Drexel-owned Macs

Starting today, macOS Sonoma is available in Self Service for Drexel-owned Macs.

Read More

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.


Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.


Sign Into DrexelOne

Register for courses, check grades, get transcripts.


Sign Into Office 365

Sign in to access your Drexel Email and other Apps.


Access Courses Online

Access the online component of your courses through Drexel Learn.


Get Software

See our Software List for software you might need.


Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.


Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Learn Ultra Basics

    3/4/2024 10:00:00 AM
    Webcast
  • Intro to Microsoft 365

    3/7/2024 9:00:00 AM
    Webcast
  • Turnitin - Prevent Cheating by Enforcing Originality

    3/7/2024 10:00:00 AM
    Webcast
  • Microsoft OneDrive

    3/12/2024 2:00:00 PM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More