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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Tech Alert: Single sign-on and licensing changes for Autodesk software starting July 1

Starting Monday, July 1, 2025, Drexel students and educators can access Autodesk software and services using Drexel Connect.

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Dr. Pablo's interview with Softtek on How AI is Reshaping Higher Ed

Dr. Pablo speaks with Softtek about on How AI is Reshaping Higher Ed.

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World Password Day: The Reality of Data Breaches - Are Your Passwords Safe?

Read the article by Kabir Manocha to learn more about how you can protect yourself and your loved ones from the relentless cycle of data breaches.

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Tech Alert: Changes to macOS update notifications

Starting March 5, 2025, Drexel-managed Macs will receive notifications from Self Service when macOS updates are required.

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TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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Tech Talk Thursdays

Faculty, students, and researchers are invited to join Drexel IT weekly on Thursdays at 1:00 PM throughout the winter term. We'll cover instructional computing used for teaching courses and supporting student projects, as well as research computing and URCF services.

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Learn Original Basics

    7/14/2025 9:00:00 AM
    Webcast

  • Microsoft OneDrive

    7/15/2025 9:00:00 AM
    Webcast

  • Learn Original Course Tools

    7/15/2025 10:00:00 AM
    Webcast

  • Blackboard Ally and Document Accessibility

    7/16/2025 10:30:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

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