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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Thurs: 8 a.m. - 8 p.m.
  • Fri: 8 a.m. - 5 p.m.
  • Sat: 11 a.m. - 5 p.m.
  • Sun: 10 a.m. - 7 p.m. (Fall term 2021)

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available


View Scheduled Outages

News

TECH ALERT: Delay macOS Monterey & Windows 11 Upgrades

Faculty and professional staff with Drexel-provided computers should NOT update to macOS Monterey or Windows 11, which are being released October 2021.

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Dr. Pablo on cyber scammers

Dr. Pablo discusses cyber scammers with Ximena Conde from WHYY

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TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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KYW Newsradio Podcast with Dr. Pablo

Dr. Pablo discusses cyber attacks and ransomware with Matt Leon on KYW Newsradio's In Depth podcast.

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World Password Day

The first Thursday of May is World Password Day. Password management is an important part of ensuring the privacy and security of your information. To celebrate this day, the Information Security team would like to share some tips to use when setting up and maintaining your passwords.

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Updated NVivo License Available

An updated license key for NVivo is now available. For Drexel-Owned and Managed devices, we will push the license key to your computer automatically. However, if you are currently off campus, you must be first connected to the Drexel VPN in order to successfully complete the license re-activation.

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.


Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.


Sign Into DrexelOne

Register for courses, check grades, get transcripts.


Sign Into Office 365

Sign in to access your Drexel Email and other Apps.


Access Courses Online

Access the online component of your courses through Drexel Learn.


Get Software

See our Software List for software you might need.


Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.


Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Blackboard Ally and Document Accessibility

    12/2/2021 10:00:00 AM
    Webcast
  • Intro to Office 365

    12/7/2021 9:00:00 AM
    Webcast
  • Microsoft OneDrive

    12/7/2021 11:00:00 AM
    Webcast
  • Task Management in Office 365 (formerly Microsoft Planner)

    12/7/2021 1:00:00 PM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More