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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Introducing Windows 11—available today, August 1, 2023

Starting today, we’re making Windows 11 available to faculty and professional staff. When you’re ready, you can upgrade from Software Center if your Drexel-owned PC supports Windows 11.

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Adobe Creative Cloud and Adobe Stock now available to faculty and professional staff

We’re excited to announce Drexel’s Adobe Acrobat Pro licenses have been upgraded to Adobe Creative Cloud with Adobe Stock. Adobe Creative Cloud and Adobe Stock are now available to most Drexel faculty, professional staff, and adjunct faculty at no cost.

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Adobe Express Premium now available to all Drexel students

We’re excited to announce Adobe Express Premium is now available to all Drexel students at no cost.

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Traveling somewhere? Beware of this Airline Reservation Scam

Scammers are using a ticket booking technicality to defraud people out of their money. 

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Implications of artificial intelligence in higher education with Dr. Pablo

Dr. Pablo discusses the implications of artificial intelligence in higher education with Irina Faskianos at CFR. 

Read More

Tech Alert: Introducing Windows Hello—now available

Windows Hello lets you sign in to your Drexel-owned Windows devices using a PIN, fingerprint, or facial recognition.

Read More

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

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Upcoming Workshops

  • Learn Basics

    9/25/2023 9:00:00 AM
    Webcast

  • Blackboard Ally and Document Accessibility

    9/26/2023 10:00:00 AM
    Webcast

  • Digital Lecture Recording 101

    9/26/2023 1:00:00 PM
    Webcast

  • Blackboard Collaborate Ultra

    9/27/2023 10:00:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More