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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Thurs: 8 a.m. - 8 p.m.
  • Fri: 8 a.m. - 5 p.m.
  • Sat: 11 a.m. - 5 p.m.
  • Sun: 10 a.m. - 7 p.m. (Fall term 2021)

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available


View Scheduled Outages

News

Domain Name & Network Time Server Update

The legacy DNS server addresses were depreciated in August 2018, and will continue to respond until June 30, 2022. End of support for the legacy network time servers was announced on January 9, 2017, with June 30, 2017, announced as the last day of reliable operation of these old time servers.

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IT'S WORLD PASSWORD DAY

The first Thursday of May is World Password Day. Password management is an important part of ensuring the privacy and security of your information. To celebrate this day, the Information Security team would like to share some tips to use when setting up and maintaining your passwords.

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DUNX1 Shutdown on June 30, 2022

After decades of service, the DUNX1 system and services will be retired on Thursday, June 30, 2022.

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Dr. Pablo on Potential Attack on Nation's Power Grid

Dr. Pablo expresses his concerns over potential Russian cyber attacks on the nation's power grid with Dan Cuellar from ABC Action News.

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Dr. Pablo on Preparing for Russian Cyberattack

Dr. Pablo discusses how to prepare for a Russian cyberattack with Liz Tung from the WHYY PBS.

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Dr. Pablo on Exploring Cryptocurrency

Dr. Pablo discusses exploring cryptocurrency to boost revenue in the city of Philadelphia with Max Marin from the Philadelphia Inquirer.

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.


Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.


Sign Into DrexelOne

Register for courses, check grades, get transcripts.


Sign Into Office 365

Sign in to access your Drexel Email and other Apps.


Access Courses Online

Access the online component of your courses through Drexel Learn.


Get Software

See our Software List for software you might need.


Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.


Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

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Upcoming Workshops

  • Drexel Learn: Understanding the Grade Center

    6/3/2022 10:00:00 AM
    Webcast
  • Intro to Office 365

    6/7/2022 9:00:00 AM
    Webcast
  • Microsoft OneDrive

    6/7/2022 11:00:00 AM
    Webcast
  • Microsoft Teams

    6/9/2022 1:00:00 PM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

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