For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Tech Alert: macOS Sonoma upgrade now available for Drexel-owned Macs

Starting today, macOS Sonoma is available in Self Service for Drexel-owned Macs.

Read More

TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

Read More

Introducing Windows 11

Starting today, we’re making Windows 11 available to faculty and professional staff. When you’re ready, you can upgrade from Software Center if your Drexel-owned PC supports Windows 11.

Read More

Adobe Creative Cloud and Adobe Stock now available to faculty and professional staff

We’re excited to announce Drexel’s Adobe Acrobat Pro licenses have been upgraded to Adobe Creative Cloud with Adobe Stock. Adobe Creative Cloud and Adobe Stock are now available to most Drexel faculty, professional staff, and adjunct faculty at no cost.

Read More

Adobe Express Premium now available to all Drexel students

We’re excited to announce Adobe Express Premium is now available to all Drexel students at no cost.

Read More

Traveling somewhere? Beware of this Airline Reservation Scam

Scammers are using a ticket booking technicality to defraud people out of their money. 

Read More

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Task Management in Office 365

    12/5/2023 9:00:00 AM
    Webcast

  • Introduction to Microsoft Bookings

    12/6/2023 9:00:00 AM
    Webcast

  • Intro to Microsoft 365

    12/7/2023 9:00:00 AM
    Webcast

  • Microsoft OneNote

    12/7/2023 10:00:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More