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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Tech Alert: Critical Microsoft Outlook vulnerability

Microsoft has disclosed a severe security vulnerability that affects Microsoft Outlook for Windows. Please manually update your Office apps as soon as possible.

Read More

Dr. Pablo on the Lehigh Valley Health Network Attack

Dr. Pablo talks with ABC Action News about the recent Ransomware attack on Lehigh Valley Health Network.  

Read More

Tech Alert: New Windows 10 version available for Drexel-owned PCs and changes to Windows update notifications on March 6, 2023

Windows 10, version 22H2 will be available in Software Center for Drexel-owned PCs starting, March 6, 2023.

Read More

Tech Alert: Changes to CrashPlan branding and new backup status reports

Starting in early March, the Code42 app will become the CrashPlan app, with a new icon, a new logo, and new folder names.

Read More

TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

Read More

Cybersecurity T-Shirt Design Contest

The Information Security Office is having a t-shirt design contest for Drexel students. The winning design(s) will appear on the front of t-shirts and/or other merchandise to be given out to Drexel students during future campus cybersecurity events. Prizes will be awarded to the winner(s). Follow the "Read More" link to find out more about this contest!

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Blackboard Ally and Document Accessibility

    3/22/2023 1:30:00 PM
    Webcast

  • Turnitin - Prevent Cheating by Enforcing Originality

    3/23/2023 2:00:00 PM
    Webcast

  • Drexel Learn: Understanding the Grade Center

    3/24/2023 10:00:00 AM
    Webcast

  • Learn Basics

    3/27/2023 10:00:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More