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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Thurs: 8 a.m. - 8 p.m.
  • Fri: 8 a.m. - 5 p.m.
  • Sat: 11 a.m. - 5 p.m.
  • Sun: 10 a.m. - 7 p.m. (Fall term 2021)

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available


View Scheduled Outages

News

Dr. Pablo on AI and Privacy Regulation

Dr. Pablo discusses Artificial Intelligence and privacy regulation with Altor Ortiz.

Read More

Signing In to Apps That Use Drexel Connect on iOS Devices

We have discovered a minor issue with iOS users trying to sign into Drexel-provided apps. These apps include Health Checker and Blackboard. It is important, if you are using push notifications from the Microsoft Authenticator app as your default method of multi-factor authentication (MFA), that you swipe down on the banner notification and select Approve.

Read More

TECH ALERT: Delay macOS Monterey & Windows 11 Upgrades

Faculty and professional staff with Drexel-provided computers should NOT update to macOS Monterey or Windows 11, which are being released October 2021.

Read More

Dr. Pablo on cyber scammers

Dr. Pablo discusses cyber scammers with Ximena Conde from WHYY

Read More

TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

Read More

KYW Newsradio Podcast with Dr. Pablo

Dr. Pablo discusses cyber attacks and ransomware with Matt Leon on KYW Newsradio's In Depth podcast.

Read More

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.


Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.


Sign Into DrexelOne

Register for courses, check grades, get transcripts.


Sign Into Office 365

Sign in to access your Drexel Email and other Apps.


Access Courses Online

Access the online component of your courses through Drexel Learn.


Get Software

See our Software List for software you might need.


Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.


Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

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Upcoming Workshops

  • Learn Basics

    1/24/2022 9:00:00 AM
    Webcast
  • Digital Lecture Recording 101

    1/25/2022 10:00:00 AM
    Webcast
  • Learn Course Tools

    1/25/2022 1:00:00 PM
    Webcast
  • Creating Video Quizzes

    1/26/2022 10:00:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More