Drexel University Information Technology | Information Technology | Drexel University

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Service Hours

University City
Center City
College of Medicine

Tech Lounge on the Square

At Chestnut Square

Mon - Thurs: 8 a.m. - 8 p.m.
Fri: 8 a.m. - 5 p.m.
Sat: 11 a.m. - 5 p.m.
Sun: 10 a.m. - 7 p.m. (Fall term 2021)

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

helpdesk@drexel.edu

Help Articles or Submit Requests

New College Building, Rm 4138

Mon - Fri: 8 a.m. - 5 p.m.

215.895.2020

helpdesk@drexel.edu

College of Medicine

For CoM IT Support

215.895.2020

helpdesk@drexel.edu

it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Dr. Pablo on AI and Privacy Regulation

Dr. Pablo discusses Artificial Intelligence and privacy regulation with Altor Ortiz.

Signing In to Apps That Use Drexel Connect on iOS Devices

We have discovered a minor issue with iOS users trying to sign into Drexel-provided apps. These apps include Health Checker and Blackboard. It is important, if you are using push notifications from the Microsoft Authenticator app as your default method of multi-factor authentication (MFA), that you swipe down on the banner notification and select Approve.

TECH ALERT: Delay macOS Monterey & Windows 11 Upgrades

Faculty and professional staff with Drexel-provided computers should NOT update to macOS Monterey or Windows 11, which are being released October 2021.

Dr. Pablo on cyber scammers

Dr. Pablo discusses cyber scammers with Ximena Conde from WHYY

TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

KYW Newsradio Podcast with Dr. Pablo

Dr. Pablo discusses cyber attacks and ransomware with Matt Leon on KYW Newsradio's In Depth podcast.

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

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Upcoming Workshops

Learn Basics
1/24/2022 9:00:00 AM
Webcast
Digital Lecture Recording 101
1/25/2022 10:00:00 AM
Webcast
Learn Course Tools
1/25/2022 1:00:00 PM
Webcast
Creating Video Quizzes
1/26/2022 10:00:00 AM
Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.