For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 5 p.m.
  • Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.895.2020

  helpdesk@drexel.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Tech Alert: Increased Scam Activity Following AT&T and Ticketmaster Breaches

Stolen data from recent data breaches at AT&T and Ticketmaster may lead to an increase in spam and phishing attacks. Be cautious with messages containing links or unusual instructions, even if they appear to come from known sources. 

Read More

Dr. Pablo on the Outage Caused by CrowdStrike's Update

Dr. Pablo talks with NBC Philadelphia News about the outage caused by Crowdstrike's software update.

Read More

Tech Talk Thursdays

Faculty, researchers, and students are invited to join staff from Drexel IT and the Office of Research & Innovation for weekly virtual round table discussions focused on academic computing services and needs.

Read More

Drexelmed VPN Service Ending

On Monday February 19th vpn.drexelmed.edu services will be shutdown.

Read More

TECHNOLOGY UPDATE - INFORMATION SECURITY ISSUE

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

Read More

Dr. Pablo discusses how to identify and dodge job scams

Dr. Pablo talks with NBC Miami News about how to identify and dodge job scams.

Read More

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Learn Ultra Basics

    7/29/2024 9:00:00 AM
    Webcast

  • Learn Ultra Basics

    8/6/2024 9:00:00 AM
    Webcast

  • Turnitin - Prevent Cheating by Enforcing Originality

    8/6/2024 11:00:00 AM
    Webcast

  • Introduction to Microsoft Bookings

    8/6/2024 1:00:00 PM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More