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Service Hours

Tech Lounge on the Square

At Chestnut Square (Walk-ins Temporarily Suspended)

  • Mon - Fri: 8 a.m. - 8 p.m.
    (Term Breaks: 8 a.m. - 5 p.m.)
  • Sat - Sun: 10 a.m. - 4 p.m.

Hours may differ on University Holidays (closed) and during Term Break.

  215.895.2020

  helpdesk@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  helpdesk@drexel.edu

College of Medicine

For CoM IT Support

  215.762.1999

  dmsupport@drexelmed.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Recommendations for Limiting Background Noise During Online Collaboration

Too much background noise during your online collaboration sessions? You have a couple of options open to you.

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Adobe Acrobat Licensing Updates

In Summer 2020, the process of accessing and using Adobe products at Drexel will change. This affects faculty and professional staff using Adobe Acrobat Pro or Adobe Creative Cloud purchased internally through the University.

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New Issue Of Technology Update Issue: Information Security 2020 

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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Upcoming Information Security Talk with Dr. Pablo Molina

On Thursday, October 22nd at 6:00 PM EST, Drexel’s International Graduate Student Association (IGSA) and Women in Computing Society (WiCS) are hosting an Information Security Talk with Dr. Pablo Molina. 

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DR. PABLO ON NBC10

Dr. Pablo discusses about scammers taking advantage of voters in the upcoming Election.

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MAINTAINING PCI COMPLIANCE DURING A PANDEMIC

The Drexel University Payment Card Industry (PCI) team keeps up with security and compliance during Covid-19.

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Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

  • Bb Annotate - Enhanced Feedback on Student Submissions

    10/27/2020 2:00:00 PM
    Webcast

  • Blackboard Ally and Document Accessibility

    10/30/2020 10:30:00 AM
    Webcast

  • Blackboard Collaborate Ultra

    11/2/2020 10:30:00 AM
    Webcast

  • Learn Basics

    11/3/2020 9:00:00 AM
    Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.

Learn More