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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 8 p.m.
  • Sat - Sun: 10 a.m. - 4 p.m.

University holidays are observed.

  215.895.2020

  consult@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 4138

  • Mon - Fri: 8 a.m. - 8 p.m.

  215.895.2020

  consult@drexel.edu

College of Medicine

For CoM IT Support

  215.762.1999

  dmsupport@drexelmed.edu

  it.drexelmed.edu/

Service Status

We currently have a service issue.

Intermittent Phone Service on North Campus - April 23, 2019 - 6:00 AM - An unplanned outage is currently in progress for Telephone Service at North Campus above Arch St in UCity Campus as of Tuesday, April 23, 2019 at 6:00 AM. Some offices located North of Arch St (in University City) are experiencing intermittent telephone service outages related to a steam plant leak impacting underground telephone cables. If your phone service is not working please report the problem to the Network Operations Center: noc@drexel.edu or call 215-895-6666.

Phishing Scam?

Read reports of recent suspicious email.

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News

Multi-Factor Authentication (MFA) Account Security

Drexel IT has begun to roll out of multi-factor authentication (MFA) for Microsoft Office 365 to targeted departments across campus.

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New Zero-Day Exploit in Google Chrome Found

On March 1, 2019, Google released an update for its browser which patched an exploit malicious actors have already been found to be utilizing. Drexel's Information Security Team strongly advises all students and staff to update their chrome browsers to ensure secure browsing.

Read More

New NVivo License Available

A new site license code is now available for NVivo Qualitative Analysis users. Depending on how the software is installed, the updated license key may have already been applied to your computer for you.

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Upcoming Changes to Signing in to DrexelOne and Drexel Connect

Beginning on February 13, 2019, Drexel IT will simplify the sign-on system for Drexel Connect (including DrexelOne).

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New Tech Update Issue: Data Privacy

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on data privacy.

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Interview with Pablo Molina, CISO

The Hispanic IT Executive Council (HITEC) compiles an annual list of the 100 most influential Hispanic leaders in the IT industry. Dr. Pablo Molina, Associate Vice President and Chief Information Security Officer (CISO), is a 2019 HITEC 100 recipient.

Maya Graham, Drexel IT Project Management Office (PMO) co-op student, met with Dr. Molina to discuss his career and the role of Drexel's Information Security office, whose mission is to "protect the people, the information, and the systems of the University."

Upcoming Workshops

  • Apr 24

    University Events Calendar Training

    10:00 AM - 11:00 AM
    Korman 110
  • Apr 26

    Blackboard Collaborate Ultra

    9:00 AM - 10:30 AM
    Korman 110
  • May 01

    Intro to Sitecore

    2:00 PM - 3:30 PM
    Korman 110
  • May 08

    University Events Calendar Training

    2:00 PM - 3:00 PM
    Korman 110
  • May 14

    Intro to Sitecore

    10:00 AM - 11:30 AM
    Korman 110
  • May 24

    University Events Calendar Training

    10:00 AM - 11:00 AM
    Korman 110

View the full list of Workshops