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Service Hours

Tech Lounge on the Square

At Chestnut Square

  • Mon - Fri: 8 a.m. - 8 p.m.
  • Sat: 9 a.m. - 5 p.m.
  • Sun: 3 p.m. - 9 p.m.

University holidays are observed.

  215.895.2020

  consult@drexel.edu

  Help Articles or Submit Requests

  Directions

New College Building, Rm 1113

  • Mon - Fri: 8 a.m. - 5 p.m.

  215.895.2020

  consult@drexel.edu

College of Medicine

For CoM IT Support

  215.762.1999

  dmsupport@drexelmed.edu

  it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

Phishing Scam?

Read reports of recent suspicious email.

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News

TECH ALERT: Delay macOS Mojave Upgrades

Users of Drexel-owned Macs should NOT update to macOS Mojave when it is released, expected on or around September 25. Drexel IT must first test critical Drexel software and systems—including Sophos SafeGuard, our data encryption and security software—to ensure compatibility.

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New Section on Information Security

The Information Security team in Drexel IT has added a new section to the Web site to bolster user awareness of information security. Under the new Information Security tab in the top navigation bar, you will find information on copyright, how to report phishing scams and stolen computers, and more.

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Windows 10 Feature Updates

With the release of Windows 10, Microsoft now provides "feature updates" twice a year. To maintain a more secure environment, Drexel IT requires installation of feature updates for all Drexel-owned computers that run Windows 10. Currently, a process is underway to update computers that are running older versions of Windows 10 to bring them up to date.

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More Phishing Scams

More phishing scams, especially those purporting to be from "Drexel University IT Center" regarding Office 365, are in circulation this morning. Drexel IT does not send such notices outside of an official template, and does not close accounts in this way. Do not click any links and delete it immediately unanswered.

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Technology Update - Information Security Issue

A new issue of the Technology Update has been posted to the archive here! In this issue, Drexel IT provides information on new privacy laws, password protection, and information security.

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Upcoming Workshops

  • Sep 25

    Learn Basics

    9:00 AM - 11:00 AM
    Korman 110
  • Sep 26

    University Events Calendar Training

    10:00 AM - 11:00 AM
    Korman 110
  • Sep 27

    Turnitin - Prevent Cheating by Enforcing Originality

    10:00 AM - 11:00 AM
    Korman 110
  • Sep 28

    Learn Course Tools

    1:00 PM - 3:00 PM
    Korman 110
  • Oct 03

    Intro to Sitecore

    2:00 PM - 3:30 PM
    Korman 110
  • Oct 09

    Intro to Collaborating in Office 365

    2:00 PM - 3:30 PM
    Korman 110 and Microsoft Teams

View the full list of Workshops