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Contact Us

For Help Desk Support

If you need help, contact the IT Help Desk through the Remedyforce ticketing system. Sign in with your Drexel credentials at

Be sure to provide a detailed description of your question or request, including but not limited to your name and contact information (secondary email address if your Drexel email is inaccessible).

If you can't sign in, email us at or call 215.895.2020.

For Web Site Questions

If you have questions about the content of the Drexel IT Web Site, contact the Webmaster, Charlotte Lenox, at