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Introducing Windows 11

August 1, 2023

Starting today, we’re making Windows 11 available to faculty and professional staff. Upgrading to Windows 11 is currently optional. When you’re ready, you can upgrade from Software Center if your Drexel-owned PC supports Windows 11.

Windows 11 is faster, more secure, and offers new productivity features to help you organize, stay focused, and get more done in less time. It’s been completely redesigned with a whole new look and feel that’s clean, modern, and easier to use.

Learn more about Windows 11

Ready to upgrade to Windows 11?

By default, your files and data will transfer when you upgrade. However, we always recommend that you make a complete backup with CrashPlan or store your files in OneDrive before you upgrade.

To upgrade to Windows 11 on your Drexel-owned device, select Start > Microsoft Endpoint Manager > Software Center, and then select Updates.

If your device supports Windows 11, an update (such as Windows 11, version 22H2 x64) will appear on the Updates page. Select the update, and then select Install.

If your device does not support Windows 11, you’ll see a Win 11 Ineligible link in Software Center. Select the link for more information.


  • If you're working from off campus, you'll need to connect to Drexel's Virtual Private Network (VPN) before you can upgrade to Windows 11.
  • If you’re a Microsoft Surface user and there are other updates available in Software Center, select and install those updates before upgrading to Windows 11 on your Surface device.
  • It might take several minutes to an hour for the Windows 11 update to become available in Software Center.
  • The time required to download and upgrade Windows depends on internet connection speed, network settings, and update size. Most devices will take about an hour to upgrade.
  • The Start menu in Windows 11 has been redesigned with a simplified set of apps arranged in a grid of pages. Your Windows 10 Start menu customizations will be reset to the default Windows 11 Start layout.

Help and support

If you need help upgrading to Windows 11, contact your IT department or the Drexel IT desktop support team and include your computer name in your message. You can also contact the Drexel IT Help Desk by phone at 215.895.2020.