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Professional Studies Blog

The Goodwin College of Professional Studies Blog is a warehouse of relevant information, tips and tools for students and professionals looking for career development and advice. Topics range from leadership and management skills to interpersonal communication and innovation in the workplace. Our Department Head of Graduate Studies and faculty member, Anne Converse Willkomm, along with guest expert contributors provide weekly insights into the latest professional trends, challenges and skills needed to thrive.

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3 Nonverbal Cues You Should Master

Nonverbal communication is as important as the words you speak. It can convey disinterest, excitement, nervousness, and fear, among other emotions such as joy, sadness, or even arrogance. Sometimes our nonverbal communication is spot on, while other times it does not accurately convey our feelings or emotions.

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3 Ways to Create a Culture of Accountability

Level, status, seniority, etc. do not matter. Accountability should be woven through the fabric of every position, in every department. It cannot happen in a bubble, it must start at the top, it must be fostered and cultivated, and it must never be punitive.

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Mentoring Part II: 5 Benefits to Mentoring

I might go as far as to argue that if you are not gaining something in return, then you aren’t putting enough effort into the mentor/mentee relationship. Sure, the bulk of the benefits should be for the mentee. However, I have had those mentor/mentee relationships where I feel I have been the one gaining the most benefits. That would extend to my mentoring of the Mandela Washington Fellows. Of course, part of that results from the cultural exchange.

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Mentoring: Part I

Mentoring at its core is a symbiotic relationship. It is one where both people, the mentor and the mentee gain something of inherent value. In this two-part series, I will unpack the value of mentoring from each angle – that of the mentor and of the mentee. Let’s begin by looking at the value for the mentee.

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Six Steps to Help You Think Critically

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The Importance of Saying I Am Sorry

Brené Brown, in her book Dare to Lead, argues, “While some leaders consider apologizing to be a sign of weakness, we teach it as a skill and frame the willingness to apologize and make amends as brave leadership.” She also talks a lot in this book about vulnerability and there is no doubt that stepping up, in front of a colleague you just insulted or yelled at, immediately makes you vulnerable, but it also is a bridge to honesty and accountability. And without those two elements, there can never be trust.

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Six Best Practices and Tips for Being Professional on Twitter

Want to know how you can be more effective professionally on Twitter? Follow these guidelines.

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Three Benefits to Online Learning

Online environments allow for a greater diversity of perspectives and much more.

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8 Communication Bad Habits You Need to Break

I’ve written about good communication skills and how to improve communications skills, but I haven’t written about bad ones. There are far too many to list, so I chose eight “big” ones to outline - ones you should correct immediately.

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5 Traits Needed to Lead with your Heart

I recently came across a quote from Dame Minouche Shafik, the Director of the London School of Economics. She said, “In the past, jobs were about muscles, now they’re about brains, but in the future, they’ll be about the heart.” This really resonated with me, likely because I talk a lot about the necessity for empathy and compassion in the workplace and both come from the heart.

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Celebrating the 100 Most Powerful Women

If you are a young woman, just starting your career, or one in mid-career, only you can define what success means to you. For some of you, that may be owning your own business, for others of you it means service, and for some still it is a path to the C-Suite. Regardless of your trajectory, we should applaud their hard work and dedication and look to their journey for inspiration.

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Black background with the word in white #GivingTuesday


#GivingTuesday is a global event that occurs on the Tuesday after Thanksgiving. The event was created by staff members of the Belfer Center for Innovation and Social Impact in 2012 at the 92nd Street Y. Their vision was to “connect diverse groups of people, organizations, and communities together for one common purpose: to celebrate and encourage giving.” Since its inception, #GivingTuesday occurs in more than 150 countries, more than 2.5 million gifts totaling over $300 million dollars (which translates to $12.5 million per hour) were raised last year.

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