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Communications Playbook for Faculty and Professional Staff

This list of quick links to communications-related resources is designed to help you navigate the internal communication channels, policies and processes at Drexel University. Please bookmark any links that may be useful to you on a regular basis.

Table of Contents

  1. How to Find and Communicate With Colleagues
  2. Where to Find Information About Drexel
  3. Publications for Your Reading List
  4. Where to Ask Questions and Give Feedback
  5. How to Market Programs and Events Internally
  6. Emergency Communications & Drexel Compliance Hotline

1. How to Find and Communicate With Colleagues

Drexel Faculty & Staff Contact Directory: The information in this directory is fed from Banner. To update your information, please email

Org Chart Software: Searchable org charts and reporting structures to help you navigate Drexel departments.

Drexel Identity Guidelines: Covers use of logos, website designs, stationery, etc.

Microsoft Office 365: Explore the cloud-based tools for sharing information and collaborating with your colleagues.

  • Drexel HR offers a Microsoft Office 365 Certificate program with hands-on sessions designed to help you master the available collaboration and communication tools.
  • Collaboration and communication tools include:
    • OneDrive: Drexel's only approved solution for security- and privacy-validated cloud storage, file creation, and file sharing. In Drexel OneDrive, faculty and professional staff can store, sync, and share any type of file with colleagues, or even with students through their courses. Each user account provides a total of 5 TB of storage space.
    • Outlook Groups: shared inbox, shared calendar, SharePoint site.
    • Microsoft Teams: The Microsoft Teams application provides a unified communication hub where users can message via text, audio, and/or video with anyone else at the University. Users can also share files, group chat, and share computer screens during real-time sessions.

Web Conferencing Tools: Drexel IT walks you through the best ways to use Collaborate Ultra, Zoom and Microsoft Teams.

Faculty Senate: The duly elected body of representatives of the faculty of Drexel University.

ListServ: Lists for mass email, managed in ListServ by IT, are one of the primary means of communication with students, faculty, and professional staff at Drexel. Through ListServ, a message can be sent to thousands of email addresses by addressing said message to only one list address. Visit the IT website for detailed instructions pertaining to ListServes.

2. Where to Find Information About Drexel

DrexelOne: The DrexelOne Portal is a one-stop shop for accessing personal, academic, financial and career information. Sign in with your Drexel username and password.

Manage Your Mass Email Subscriptions with Drexel IT

Drexel Policy Directory: Contains links to all Official University Policies

Drexel University FactBook: Official record of data and stats about the University, maintained by the Office of Institutional Research

Strategic Plan: Explore the most recent strategic plans, campus master plan, and ongoing planning efforts.

Campus Construction Projects: You can also subscribe to email updates about construction projects and facilities notices by sending an email to with "subscribe facilities-notices-L" in the body.

3. Publications for Your Reading List

DrexelNews: Central hub of University news and announcements, maintained by University Communications

Other Drexel Publications produced by University communications:

Triangle: Drexel’s independent student newspaper.

President's Messages: President Fry's campus- and community-wide messages, which serve as an information source for recent initiatives.

4. Where to Ask Questions and Give Feedback

AskDrexel: Search frequently asked questions or submit a new question.

Human Resources: Explore benefits, manager tools, career and development opportunities, and more.

Program Management and Organizational Effectiveness: Have an idea for increased efficiency or effectiveness? Share your thoughts with PMOE via their ongoing Qualtrics survey.

5. How to Market Programs and Events Internally

University Marketing and Communications: Provides University-wide communications services that help stakeholders across the University reach their audiences and expand their influence.

Drexel University Event Calendar: Central hub for information on upcoming University events

6. Emergency Communications & Drexel Compliance Hotline

Emergency Phone Numbers: Also includes non-emergency numbers and information on weather-related closings and delayed openings

  • Drexel Guardian is a mobile app you can also use to contact the Drexel Public Safety Communications Center in the event of an emergency.

DrexelALERT: Emergency notification system that provides fast dissemination of critical information to students, faculty and professional staff

  • Make sure your contact information in DrexelOne is up to date to ensure you receive alerts.

Drexel Compliance Hotline: Allegations of suspected improper conduct should be reported to the Drexel Compliance Hotline in accordance with the procedures established under the University’s Reporting Allegations Policy.

Student Concerns & Complaints: Guidance on how to direct students in seeking resolutions to problems/complaints/concerns