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Student Employment

Student and federal work-study positions are posted to Drexel Careers. Please follow the instructions below to view the available positions.

Instructions to Log in to Internal Drexel Careers for Student Federal Work-Study Positions [PDF]

For questions about student employment, please contact the HR Service Center at hr@drexel.edu.

For information about Federal Work-Study, please visit the Drexel Central Work-Study page.

Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.

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Job Title Job Type College/Unit Campus Min. Education Job Description Qualifications Department Number of Positions Available Location Contact Information
Job Title Job Type College/Unit Campus Min. Education
IT Support Specialist – Entry Level (Level I) Part-Time College of Nursing and Health Professions Center City No Particular Level
IT Support Specialist – Entry Level (Level I) Part-Time College of Nursing and Health Professions Center City No Particular Level
Job Type

Part-Time

Minimum Education

No Particular Level

College/Unit

College of Nursing and Health Professions

Campus

Center City

Job Description


  • Provides Level I technical support for the Faculty and Professional Staff of the College of Nursing and Health Professions.
  • Specific tasks include:
    • Computer imaging
    • IT/AV troubleshooting
    • Computer setup/reconnects
    • Moving computers
    • Classroom AV/IT testing (microphone checks, system shut downs and maintenance tasks).

Qualifications

• Strong oral and written communication skills • Excellent organizational skills • Commitment to customer service • Must be able to install and move large quantities of personal computers, printers, and other peripherals. • Must be able to pack/unpack computer equipment, setup computers, inventory assets, and update records • Knowledge of troubleshooting procedures and the ability to discern when to acquire additional assistance from system experts in order to address problems • Working knowledge of computer hardware and software support, working knowledge of current operating systems • Broad knowledge of data processing and telecommunications, problem solving methods, IT equipment, and software applications • Must be able to work in Center City (Three Parkway, New College Building) and the Main Campus (Health Sciences Building)

Available Positions

2

Department

CNHP IT

Location

Three Parkway Building

Contact Information

Alan (Chip) Myers
arm399@drexel.edu
267.359.5702

Research Assistant Part-Time School of Public Health University City Graduate
Research Assistant Part-Time School of Public Health University City Graduate
Job Type

Part-Time

Minimum Education

Graduate

College/Unit

School of Public Health

Campus

University City

Job Description

Seeking a part-time graduate research assistant with critical review and data analysis skill (basic level using SAS) to conduct literature review in cardiovascular disease epidemiology and healthy ageing study, and to conduct preliminary and descriptive analysis of large-scale population-based health surveys.

Qualifications

Majoring in MPH, Math/Statistics or Computer Science. Commit to minimum of 8 hours / week.

Available Positions

1

Department

Epidemiology and Biostatistics

Location

School of Public Health

Contact Information

Longjian Liu
LL85@drexel.edu
267-886-5138

Student Customer Service Representative Part-Time Administrative University City Sophomore
Student Customer Service Representative Part-Time Administrative University City Sophomore
Job Type

Part-Time

Minimum Education

Sophomore

College/Unit

Administrative

Campus

University City

Job Description

Student Customer Service Representatives serve as the frontline contact for prospective students and their families, college counselors and liaisons, and community partners via inbound and outbound phone calls, as well as email communications. They must be enthusiastic, people‐oriented, and enjoy talking about the Drexel experience over the phone. This position requires the employee to possess an in‐depth knowledge of the University to be able to provide excellent customer service and to explain the benefits of being a current Drexel Student. A Student Customer Service Representative is an important ambassador of Drexel University, responsible for providing excellent customer service to members of the university community and public whom call and/or email campus.

  • Provide counseling for prospective students and their families while clearly articulating the Drexel brand and benefits of a Drexel education at both the undergraduate and graduate levels via various communication channels including phone and email.  This includes regularly staffing the university’s primary Admissions phone lines and general email box, and counseling students or determining if these inquiries need to be escalated to other departments.
  • Develop a comprehensive understanding of the university’s brand and how the division translates messaging to students, including topics such as Drexel’s academics, financing options, cooperative education, student life, other academic opportunities, and Philadelphia; demonstrate strong ability to articulate this brand messaging to various audiences.
  • Develop a comprehensive understanding of the University's policy and procedures in relation to key areas of interest to prospective students (i.e. financial aid, scholarships, billing, class registration, housing selection, health and immunizations, etc.); demonstrate strong ability to explain and effectively counsel students on navigating these processes.
  • Develop a comprehensive understanding of the recruitment and enrollment cycles for freshman, transfer and graduate populations (both domestic and international) in order to best counsel and support students who are seeking a Drexel education. 
  • This position is required to meet daily and weekly quality assurance goals as an individual and team respective to returning student inquiries, proactively providing key information to the audience around important dates and brand information, and quality of information communicated.
  • Complete various call campaigns assigned to remind or encourage students/families to attend on-campus events
  • Other duties as assigned.


Qualifications

Must have excellent communication skills to be able to effectively communicate the Drexel brand to all student levels and populations, while educating them on Drexel’s academic offerings, admissions processes, and general financial aid information. The Student Customer Service Representative must be enthusiastic, people-oriented, and enjoy working with students and their families.  Must be a full‐time, undergraduate student, in good standing.  Must demonstrate a positive attitude, strong work ethic, and a desire to work with people.  Must be committed to developing communication and customer experience skills.  Must demonstrate pride in the Drexel experience.  Must have the ability to work in a fast-pace environment.  Must be available to work during Call Center operational hours, Monday through Friday from 8:00 am ‐ 5:00 pm (shifts available)  Must be available to work between 12 to 20 hours per week, with 12 hours being the minimum.  Must have a valid SSN and be currently eligible to work in the US  Must be proficient with MS Office and internet.

Available Positions

2

Department

Drexel Central

Location

Main Building/Remote

Contact Information

Kerri Lord
kcl63@drexel.edu