Student Employment

Student and federal work-study positions are posted to Drexel Careers. Please follow the instructions below to view the available positions.

Instructions to Log in to Internal Drexel Careers for Student Federal Work-Study Positions [PDF]

For questions about student employment, please contact the HR Service Center at hr@drexel.edu.

For information about Federal Work-Study, please visit the Drexel Central Work-Study page.

Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.

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Job Title	Job Type	College/Unit	Campus	Min. Education	Job Description
Job Title	Job Type	College/Unit	Campus	Min. Education
IT Support Specialist – Entry Level (Level I)	Part-Time	College of Nursing and Health Professions	Center City	No Particular Level
IT Support Specialist – Entry Level (Level I)	Part-Time	College of Nursing and Health Professions	Center City	No Particular Level	Job Type Part-Time Minimum Education No Particular Level College/Unit College of Nursing and Health Professions Campus Center City Job Description Provides Level I technical support for the Faculty and Professional Staff of the College of Nursing and Health Professions. Specific tasks include: Computer imaging IT/AV troubleshooting Computer setup/reconnects Moving computers Classroom AV/IT testing (microphone checks, system shut downs and maintenance tasks). Qualifications • Strong oral and written communication skills • Excellent organizational skills • Commitment to customer service • Must be able to install and move large quantities of personal computers, printers, and other peripherals. • Must be able to pack/unpack computer equipment, setup computers, inventory assets, and update records • Knowledge of troubleshooting procedures and the ability to discern when to acquire additional assistance from system experts in order to address problems • Working knowledge of computer hardware and software support, working knowledge of current operating systems • Broad knowledge of data processing and telecommunications, problem solving methods, IT equipment, and software applications • Must be able to work in Center City (Three Parkway, New College Building) and the Main Campus (Health Sciences Building) Available Positions 2 Department CNHP IT Location Three Parkway Building Contact Information Alan (Chip) Myers arm399@drexel.edu 267.359.5702
Research Assistant	Part-Time	School of Public Health	University City	Graduate
Research Assistant	Part-Time	School of Public Health	University City	Graduate	Job Type Part-Time Minimum Education Graduate College/Unit School of Public Health Campus University City Job Description Seeking a part-time graduate research assistant with critical review and data analysis skill (basic level using SAS) to conduct literature review in cardiovascular disease epidemiology and healthy ageing study, and to conduct preliminary and descriptive analysis of large-scale population-based health surveys. Qualifications Majoring in MPH, Math/Statistics or Computer Science. Commit to minimum of 8 hours / week. Available Positions 1 Department Epidemiology and Biostatistics Location School of Public Health Contact Information Longjian Liu LL85@drexel.edu 267-886-5138
Student Customer Service Representative	Part-Time	Administrative	University City	Sophomore
Student Customer Service Representative	Part-Time	Administrative	University City	Sophomore	Job Type Part-Time Minimum Education Sophomore College/Unit Administrative Campus University City Job Description Student Customer Service Representatives serve as the frontline contact for prospective students and their families, college counselors and liaisons, and community partners via inbound and outbound phone calls, as well as email communications . They must be enthusiastic, people‐oriented, and enjoy talking about the Drexel experience over the phone. This position requires the employee to possess an in‐depth knowledge of the University to be able to provide excellent customer service and to explain the benefits of being a current Drexel Student. A Student Customer Service Representative is an important ambassador of Drexel University, responsible for providing excellent customer service to members of the university community and public whom call and/or email campus. Provide counseling for prospective students and their families while clearly articulating the Drexel brand and benefits of a Drexel education at both the undergraduate and graduate levels via various communication channels including phone and email. This includes regularly staffing the university’s primary Admissions phone lines and general email box, and counseling students or determining if these inquiries need to be escalated to other departments. Develop a comprehensive understanding of the university’s brand and how the division translates messaging to students, including topics such as Drexel’s academics, financing options, cooperative education, student life, other academic opportunities, and Philadelphia; demonstrate strong ability to articulate this brand messaging to various audiences. Develop a comprehensive understanding of the University's policy and procedures in relation to key areas of interest to prospective students (i.e. financial aid, scholarships, billing, class registration, housing selection, health and immunizations, etc.); demonstrate strong ability to explain and effectively counsel students on navigating these processes. Develop a comprehensive understanding of the recruitment and enrollment cycles for freshman, transfer and graduate populations (both domestic and international) in order to best counsel and support students who are seeking a Drexel education. This position is required to meet daily and weekly quality assurance goals as an individual and team respective to returning student inquiries, proactively providing key information to the audience around important dates and brand information, and quality of information communicated. Complete various call campaigns assigned to remind or encourage students/families to attend on-campus events Other duties as assigned. Qualifications Must have excellent communication skills to be able to effectively communicate the Drexel brand to all student levels and populations, while educating them on Drexel’s academic offerings, admissions processes, and general financial aid information. The Student Customer Service Representative must be enthusiastic, people-oriented, and enjoy working with students and their families.  Must be a full‐time, undergraduate student, in good standing.  Must demonstrate a positive attitude, strong work ethic, and a desire to work with people.  Must be committed to developing communication and customer experience skills.  Must demonstrate pride in the Drexel experience.  Must have the ability to work in a fast-pace environment.  Must be available to work during Call Center operational hours, Monday through Friday from 8:00 am ‐ 5:00 pm (shifts available)  Must be available to work between 12 to 20 hours per week, with 12 hours being the minimum.  Must have a valid SSN and be currently eligible to work in the US  Must be proficient with MS Office and internet. Available Positions 2 Department Drexel Central Location Main Building/Remote Contact Information Kerri Lord kcl63@drexel.edu