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Instructions for Obtaining a Pennsylvania Child Abuse History Clearance for Volunteer Purposes

Human Resources would like to highlight that this is a state form and may not be inclusive of all genders, races, or ethnicities. Should you need assistance during this process, please email For questions regarding your account log in, set up, or technical assistance, please contact the Pennsylvania Child Welfare Support Center at 1-877-343-0494.

1. Go to

2. Click on “Create Individual Account.”  

3. Click “Next.”   

4. Create a user account by filling in this page. The Keystone ID is a username that you make up. Click “Finish.”    

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5. You will be emailed a temporary password. Retrieve the password from your email and revisit

6. Click on “Individual Log In.”   

7. Click on “Access my Clearances.”   

8. Scroll down and hit “Continue.”  

9. Enter your Keystone ID and temporary password.  

10. Verify your account and select your device for authorization purposes.  

11. Change your password and click “Submit.”   

12. You will now have to log in again with your new password.    

13. Scroll down, select “I have read, fully understand and agree to the My Child Welfare Account Terms and Conditions” and click “Next.”   

14. Scroll down and click “Continue.”  

15. Click “Create Clearance Application.”   

16. Scroll down and hit “Begin.”   

17. For Application Purpose, select the first option for “Volunteer Having Contact with Children.” Select “Other for the Volunteer Category and write Drexel University for the Agency Name. Scroll down and click “Next.” 

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18. Complete the Applicant Information section and click “Next."    

19. Complete the Current Address section and click “Next.” You do not need to have a paper copy delivered to you.  

20. Complete the Previous Address section and click “Next.”  

21. Complete the Household Members section and click “Next.”  

22. Review the Application Summary section and click “Next.”  

23. Answer NO to the question “Have you received a paper or electronic volunteer certification free of charge since (date)?”

24. Check the box, type your full name and click “Next.”    

25. Answer NO to the question “Did the organization you are volunteering for provide an authorization code for your application? An authorization code is not required to submit your application.”

26. Select “Waive Application Fee and Submit Application.”

27. Your screen should look like the example below:    

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28. At this point, you will wait for your results. They can take anywhere from one minute to several days. Once you receive an email from that your results are available, you will need to go back to   

29. Click on “Individual Log In,” then “Access my Clearances,” then “Continue” and enter your Keystone ID and password.    

30. Click on “To view the result, click here.”    

31. This will download a PDF of your results that should look like this. Note that this clearance may only be used for volunteering purposes. Should a clearance for employment purposes be needed in the future, a new clearance will need to be obtained for employment purposes. 

32. Save your results as a PDF and send a copy to Note that any clearance with a record is subject to review per Background Checks Policy-HR 52.  

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