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Compatibility

Desktop Apps

App

Compatible?

Comments

Outlook 365

Yes

This is the recommended app. Current students and employees may download Office 365 for free on up to 5 personal computers devices and up to 5 phones or tablets.

Outlook 2019; Outlook 2016

Yes

Outlook from Office 365 is the preferred app.

Outlook 2013 and earlier

No

Update to Outlook from Office 365 or use Outlook for Web.

Mac Mail on OS 10.14 (Mojave) or later

Yes

You may need to remove and re-add your Drexel email account if it was set up before MFA become required.

Mac Mail on OS 10.13 (High Sierra) or earlier

No

Update to macOS 10.14 (Mojave) for Mac Mail, use Outlook from Office 365, or use Outlook for Web

Thunderbird

No

Use Outlook from Office 365, or use Outlook for Web

Outlook Web Access

Yes

outlook.office.com

Mobile Apps

App

Compatible?

Comments

Outlook for Android

Yes

Available in the Google Play store for Android 5.0 or later (changing to Android 6.0 or later in Jan 2020)

Outlook for iOS

Yes

Available in the Apple App Store for iOS 11 or later

Samsung Mail

Yes

Requires Samsung device with Android 8 or later; available in the Google Play store.

Mail and Gmail for Android

No

Most built-in mail apps are not compatible; use Outlook for Android instead

Mail for iOS

Yes

Requires iOS 11 (see if your device can be updated here)

Outlook for Web

Yes

Open outlook.office.com from a web browser

Other Clients

Blue - Email app is a 3rd Party application reported to work with 2Step Authentication. This app is not supported by Drexel IT. Blue is available for iOS 9 or later and Android compatibility varies by device. https://www.bluemail.me

Nine - Email & Calendar app is a 3rd Party application reported to work with 2Step Authentication. This app is not supported by Drexel IT. It is not a free app - the user will be responsible for the cost. Nine is available for iOS 9 or later and Android 5 or later. https://www.9folders.com/

Is your device compatible?

Apple iPhone Compatibility Chart provided by Statista

Apple iOS 11 Compatibility Chart (including iPhone/iPad/iPod)

Android software by service provider AT&T | Verizon | T-Mobile

MacOS Mojave System Requirements

Microsoft Office System Requirements