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Third Party Risk Management

Purpose

Third Party Risk Management (TPRM) program, governed by Information Security Office, is an initiative to reduce the risk to Institutional data and computing resources from outside parties and service providers. Information Security Office collaborates with Privacy, Office of General Counsel and Operations Departments to protect computing resources and digital intellectual property at the University. Drexel University relies on outside third-party service providers and cloud-based vendors for providing various services where service providers process or hold Institutional Data. Though Drexel University is committed to protect its data resources, it must ensure that third party service providers have appropriate controls to minimize the risk of data breach from unauthorized access or data loss.

Process

All university departments engaging third party service providers for any computing services for storing, processing, or transmitting of Institutional data are required to contact Information Security Office at tprm@drexel.edu to begin the security assessment. The process begins with the requester completing an initial "Vendor Information Gathering" form providing details about the services provided by the vendor. The Information Security Office (ISO) reviews the form and determines if a comprehensive security assessment will be required.

A comprehensive security assessment involves vendor completing a security questionnaire. The security questionnaire helps Information Security Office (ISO) evaluate the vendor security controls and determine if the technology solution or the third-party's capabilities meet University policies and comply with applicable laws, regulations, and industry standards.

In the final step, Information Security Office (ISO) highlights the level of risk from the vendor by providing a "risk rating" and summarizing risk findings with security recommendations in a formal Vendor Risk Assessment report.

Timeline

The security assessment process takes about 1-4 weeks.

Week 1 Information Security will review the initial assessment form to determine if a comprehensive assessment is required.
Week 2-3 For low risk engagements, Information Security will complete the assessment and send it to Compliance and Privacy for review.
Week 4 For medium and high risk engagements, the vendor will be asked to complete a detailed questionnaire and return it to Information Security for review. Information Security will complete its assessments and send it to Compliance and Privacy for review.

Note: The comprehensive assessment timeline is completely depended on the time it takes to complete the detailed questionnaire and how quickly the vendor responds to follow-up questions and inquiries.

Contact Us

For questions regarding the form and security assessments, please contact Information Security at tprm@drexel.edu.