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Drexel Multi-Factor Authentication

To provide a higher level of security for the accounts holding our personal information, Drexel uses multi-factor authentication (MFA). The first factor is something you know: your account password. The second factor is something you have: a phone or phone number that's associated with you. This is the approach required by many financial institutions.

With MFA for Office 365, you can use an app notification on your smart phone, a phone call, or text message, after correctly entering your Drexel password.

Microsoft Office 365 email requires Outlook 2016 for authentication. If you have a Drexel-owned PC you can install it by going to Software Center. If you have a Drexel-owned Mac, see the detailed instructions below. For a personally owned PC or Mac, install the latest Office version (for free) by going to https://portal.office.com and sign in with your Drexel account.

Setup Multi-Factor Authentication: More Information
(Opens a New Window)

How to Set Up MFA

What is the Microsoft Authenticator App?

Get the Microsoft Authenticator App

Setup Guides

General Set Up Guide

Windows Set Up Guide

macOS Set Up Guide

VPN Set Up Guide

Email Compatibility

Check the MFA compatibility of your email client here if you are having issues accessing email after MFA setup.

More Information

MFA Roll-Out Messages

Over the coming weeks, Drexel IT will distribute emails to select groups within the Drexel community regarding the roll-out of Multi-Factor Authentication. These emails might resemble common scam emails sent by phishers. If you are ever unsure, check our Debunker page for examples of the real MFA emails we've sent. You'll find examples of fake/scam emails there, too.

Caution is important, but be sure to read the real MFA emails Drexel IT sends!