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Drexel Multi-Factor Authentication

To provide a higher level of security for the accounts holding our personal information, Drexel uses multi-factor authentication (MFA). The first factor is something you know: your account password. The second factor is something you have: a phone or phone number that's associated with you. This is the approach required by many financial institutions.

With MFA for Office 365, you can use an app notification on your smart phone, a phone call, or text message, after correctly entering your Drexel password.

Microsoft Office 365 email requires Outlook 2016 for authentication. If you have a Drexel-owned PC you can install it by going to Software Center. If you have a Drexel-owned Mac, see the detailed instructions below. For a personally owned PC or Mac, install the latest Office version (for free) by going to and sign in with your Drexel account.

Setup Multi-Factor Authentication: More Information
(Opens a New Window)

How to Set Up MFA

What is the Microsoft Authenticator App?

The Microsoft Authenticator App provides a secure and easy method for verifying sign-ins that require two-step verification. When a sign-in attempt uses the app, a notification with the verification code appears on the device.

Get the Microsoft Authenticator App

Setup Guides

General Set Up Guide

Windows Set Up Guide

macOS Set Up Guide

VPN Set Up Guide

Email Compatibility

Check the MFA compatibility of your email client here if you are having issues accessing email after MFA setup.