Drexel University Information Technology | Information Technology | Drexel University

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Service Hours

University City
Center City
College of Medicine

Tech Lounge on the Square

At Chestnut Square

Mon - Fri: 8 a.m. - 5 p.m.
Sat - Sun: 10 a.m. - 5 p.m.

During term breaks, hours are Mon – Fri: 8 a.m. – 5 p.m. Closed University Holidays.

helpdesk@drexel.edu

Help Articles or Submit Requests

New College Building, Rm 4138

Mon - Fri: 8 a.m. - 5 p.m.

215.895.2020

helpdesk@drexel.edu

College of Medicine

For CoM IT Support

215.895.2020

helpdesk@drexel.edu

it.drexelmed.edu/

Service Status

All systems are currently available

View Scheduled Outages

News

Tech Alert: macOS Sequoia upgrade now available for Drexel-owned Macs

Starting today, macOS Sequoia is available in Self Service for Drexel-owned Macs.

Research reveals companies fall short when it comes to addressing phishing.

Research reveals companies fall short when it comes to addressing phishing.

Tech Alert: Vonage Sign-In Instructions

A reminder as of October, 28, 2024: Vonage Desktop and Mobile applications require authentication using your Drexel credentials, just as Outlook, OneDrive, and other Microsoft 365 apps require it. Click here to read more regarding Vonage sign-in instructions.

Tech Alert: Windows 11 upgrades to begin November 5, 2024

Starting November 5, 2024, eligible faculty and professional staff PCs will be upgraded to Windows 11 in a phased manner.

Dr. Pablo's interview with KYW on Digital Critical Infrastructure.

Dr. Pablo speaks with Mike DeNardo at KYW Newsradio about the state of Digital Critical Infrastructure.

Proofpoint Diversity in Defense - Pepe Riera and others on celebrating Latinx/Hispanic voices in Cybersecurity

Pepe Riera, Director of Information Security at Drexel University, and other panelists discuss diversity in cybersecurity now and in the future.

Getting Started

Activate Drexel Accounts

Activate/Manage your Drexel computer accounts and passwords.

Setup MFA

Set up Multi-Factor Authentication to access accounts. Check Compatibility here.

Sign Into DrexelOne

Register for courses, check grades, get transcripts.

Sign Into Office 365

Sign in to access your Drexel Email and other Apps.

Access Courses Online

Access the online component of your courses through Drexel Learn.

Get Software

See our Software List for software you might need.

Self-Service Password Resets

Reset your Drexel Main Account password without calling the Help Desk.

Help Me!

Stumped? Having a computer or password issue? Get help from Drexel IT.

Upcoming Workshops

Learn Original Basics
1/6/2025 1:00:00 PM
Webcast
Learn Ultra Gradebook Basics
1/7/2025 10:00:00 AM
Webcast
Digital Lecture Recording 101
1/8/2025 9:00:00 AM
Webcast
Learn Original Course Tools
1/8/2025 10:30:00 AM
Webcast

View the full list of Workshops

Phishing Scam?

Read reports of recent suspicious email.