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New Employee Frequently Asked Questions

Below are the answers to common questions from new employees. If you have a question that isn't answered here, please call Human Resources at 215.895.2850.

When can I enroll for benefits?

Full-time and part-time employees are eligible to enroll in the benefits plan on the first of the month following your date of hire. For more information, visit our benefits page.

How do I get onto payroll?

Before your start date, you should have completed New Employee Paperwork, biographical information, tax forms, Form I-9 (Employee Eligibility Verification Form) and direct deposit information. You should have received the paperwork in an onboarding email from Drexel Human Resources.

Where do I pick up my first check?

For information about pay frequency, direct deposit, leave reports, and time sheets, see the Payroll Process webpage. Please see the Payroll instructions for more information on accessing your pay stub information. For additional instructions please visit the  Payroll instructions landing page.

Where do I pick up my DragonCard?

Once you have filled out your paperwork and your account information has been entered into the Banner system, you can visit the DragonCard Office to get your DragonCard (your Drexel/DUCOM ID). For instructions, go to the DragonCard website.

How do I pick up my computer accounts?

How do I join the Drexel gym?

Information about the Drexel Recreation Center, including hours, rates and how to join, is available on the Drexel Recreation Center website.

Are there Drexel University-owned parking lots around campus?

Yes. There are several Drexel University-owned parking lots around campus. Visit the Parking Services webpage for available parking lots and other parking information.

There aren't any Drexel University-owned parking lots on the Center City campus. Visitors can park in the Philadelphia Gateway Parking Garage at 15th & Vine Sts.

How do I view my address, benefits, vacation, or other personnel information?

Once your information has been entered into the Banner system and you have a user id and password, you can sign in to Drexel One to view and access your personnel information.

How do I use VPN for remote access?

When working remotely, you will need to use VPN to access network files, etc. safely. See the IT page about VPN for more information.

How do I access Career Pathway?

You will use Career Pathway for your professional development needs, along with performance, and required courses. The Career Pathway page provides instructions for access.

How do I access DrexelOne?

The DrexelOne portal provides access to personnel information and systems. The DrexelOne Portal page from IT provides more information.

How do I access Drexel’s shuttle service?

Drexel provides shuttle service between campuses and athletic fields. To access shuttle schedules, check out the Real Estate and Facilities website. Please note: A DragonCard is required to board a Drexel shuttle.