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SafeGuard Encrypted File Share

Overview of Service

The SafeGuard Protected File Share (sometimes referred to as an "encrypted network drive" or an "encrypted shared drive") can be used by groups to store and collaborate on active folders and files that contain sensitive data. Shared folders and files are updated real-time in the file server, providing space for colleagues to easily swap and modify files.

Description & Features

  • 100 GB free storage space
  • 450 MB storage space per folder
  • Accessed only via Drexel-owned computers encrypted with Sophos SafeGuard
  • Daily backups and twice daily snapshots allowing users to recover accidentally deleted files
  • High Performance, RAID protected storage on Storage Area Network
  • Mirrored Storage to a Secondary Location for Disaster Protection
  • Professionally administered permissions
  • Project space available for inter-departmental projects

Getting Started

Email your department name, a brief description of the data you want to store, an estimation of how much storage space will be required, and a point-of-contact to the IT Security team at infosec-requests@drexel.edu. You will receive a spreadsheet to fill in with all necessary users (abc123 userIDs) and computer names. Additional access for users can be granted later by emailing infosec-requests@drexel.edu with a list of userIDs and computer names.

Use the "Run" dialog on PCs to navigate the file path to your shared folders. Create shortcuts to shared folders on your desktop.

Requesting Help

Email the Accounts team at accounts@drexel.edu or call the IT Help Desk at 215.895.2020. When requesting expanded storage, include justification for the increase.

The IT Information Security Team is the second level troubleshooting group; they may contact an end user directly if there is a discrepancy or security concern.

Additional Information

Access to the SafeGuard Protected File Shares is limited to Drexel-owned and encrypted computers--departments wishing to have students utilize this share must be prepared to provide a Drexel-owned and encrypted computer. Those working with External Collaborators should consider using the LiquidFiles service to transfer data.

Permissions can be granted to entire folders or restricted to specific subfolders (not recommended). Shared folders and files on the file server can only be accessed via connection to the Drexel domain.

University File Servers are for storing active shared documents and should not be used to back up computers; IT offers other file backup services for both personal and University-owned computers.

Permissions are maintained by providing access to Active Directory groups.