Email Support and Account Scams

These messages often appear to come from a "Webmail Team" or "drexel.edu Customer Support" or even "Drexel University." They ask (and sometimes threaten) you to provide your email username and password to confirm, cancel, or upgrade your account.

Legitimate organization (colleges, banks, online marketplaces, etc.) will NEVER ask you to provide your account information. The only time you might ever have to provide secure information is during a session that YOU initiated with the organization.

Confirming Scam Email
Classic example of a scam email asking for account confirmation. This one also qualifies as an impersonation scam. Drexel does not require users to confirm their email in this way.