Phone Services If you have any questions, need assistance with, or wish to add or change service on the University phone system (including College of Medicine), contact Telecom Support (telephone-request@drexel.edu, 215.895.6666) or submit the online Relocate or Request Office Phone Service Form. Dialing Instructions Using Your Campus Phone Voicemail EFAX Virtual fax service Residence Hall Phone Service Charges and Calling Rates (Faculty and Staff) Dealing with Harassing Phone Calls Directory Assistance Vonage Virtual Phone (VBC app)