For specific details regarding accounts closure and reactivation, please review the Abuse and Suspension and Leaving Drexel sections under Accounts & Email Policies.

Tips for a Smooth Transition when Leaving Drexel

When you leave the University, eventually you must also relinquish most or all of your email and accounts services. Setting up and transferring emails to a new account can be time consuming; allow enough time to complete this process by planning ahead!

Obtain a New Email Service Provider

When your Drexel account is closed, you'll most likely need a new email service provider. You can use another email account that you already have set up or create a new one. If you have an Internet Service Provider (ISP) at home (Verizon, Comcast, AOL, etc.), it probably provides one or more email account with its service. There are also a number of free internet email services such Gmail, Outlook.com, and ProtonMail.

Notify Correspondents of Your New Email Address

After your Drexel accounts are closed, your @drexel.edu email addresses will stop working and any new email received will be returned to sender as undeliverable.

Copy Messages You Wish to Keep (Students Only)

There are a few different ways to retrieve your mail from the Drexel mail server.

• Option 1: If you are using Outlook.com or a similar free service as your new email provider, you can connect your Drexel account to your Outlook.com account, and move messages you wish to keep in bulk.
  
• Option 2: Before your account is closed, sign in to your Office 365 email at portal.office.com, and forward out messages you wish to keep to another personal email account. This method works best if you only have a few messages you wish to save.