AI-Powered Workplace Excellence Certificate Series
As artificial intelligence (AI) use rapidly expands at Drexel, learning more about how to effectively and ethically use AI has become essential for faculty and staff who support teaching, learning, research and administrative operations. This suite of online certificate programs offers flexible, accessible learning focused on real‑world applications. The series explores key topics such as effective prompt development, data‑informed decision‑making, workflow automation and responsible AI use.
Together, these certificates provide a clear pathway for anyone looking to thoughtfully and responsibly integrate AI into their work.
AI in Action Certificate
This certificate is a learning pathway consisting of beginner, intermediate and advanced courses. Learners will develop a comprehensive mastery of real-world AI skills. Throughout the program, learners gain experience using AI to streamline everyday tasks, generate insights, support collaborative work, and design-optimized, data-informed workflows. Learners will emerge with the strategic, practical and ethical foundations necessary to leverage AI as a powerful partner for productivity, problem-solving and professional growth across any role or industry.
AI in Action: Everyday Workplace Wins
This program equips professionals with practical skills and confidence to use AI effectively in everyday workplace communication. Designed for non-technical audiences, the program focuses on clear language, responsible use, and real-world tasks rather than jargon or coding.
AI in Action: Project Planning Certificate
This certificate is a comprehensive, multi-level learning experience designed for professionals who want to confidently plan, lead and govern AI-enabled projects, without needing a technical background. Learners are guided through the full AI project planning lifecycle, starting with foundational concepts and progressing through intermediate planning techniques to advanced, strategic integration of AI tools. Participants will learn how to identify the right business problems for AI, translate objectives into actionable project plans, manage data and risk considerations, and apply AI responsibly to enhance forecasting and decision-making.
Across three progressive courses, learners gain practical frameworks, real-world case studies and hands-on planning activities that reflect how AI projects are planned and executed in modern organizations. The program emphasizes business value, ethical responsibility and professional governance, ensuring that AI is used as a decision-support tool rather than a replacement for human judgment.
By completing the certificate, learners will be equipped to plan AI initiatives that are realistic, value-driven and aligned with organizational goals—whether they are initiating their first AI project or optimizing complex, enterprise-level programs with tools such as Microsoft Copilot.
AI in Action: Prompting for Professionals Certificate
This certificate program is designed for professionals who want to use AI effectively, responsibly and confidently in their day-to-day work. Rather than focusing on technical concepts or tools, the program teaches practical prompting skills that help participants get clearer, more reliable results from AI across common workplace tasks.
Through a series of online courses, learners develop the ability to communicate their goals clearly to AI, guide outputs with purpose, and review results critically. Participants learn how to use AI to support professional writing, summarize and clarify information, organize work, improve presentations, and enhance the quality of their output—without giving up judgement or accountability.
The program emphasizes safe, workplace-appropriate use of AI, plain-language prompting, and realistic expectations. By the end of the certificate, participants are not just experimenting with AI; they are using it as a dependable support tool to improve productivity, communication and decision-making.
Explore the program
AI in Action: Productivity & Decision-Making Certificate
This certificate program is designed for professionals who are ready to move beyond curiosity and start using AI confidently to support real work. The focus is on productivity, structure and decision support, helping participants think more clearly, plan more effectively and communicate ideas with impact.
Learners will develop practical prompting skills to organize work, explore problems, and prepare presentations and briefings. Rather than replacing judgement, AI is used as a support tool to clarify thinking, surface options, and improve the quality of decisions and communication. Participants learn how to prompt AI for planning and organization, creative and structured problem-solving, and clear, audience-focused presentations. The program emphasizes responsible use, clear instructions and human oversight, ensuring AI outputs are reliable, professional and fit for the workplace.
Using AI to Amplify Cross-Functional Teamwork
This online certificate program is designed to guide professionals in using AI to improve collaboration, decision-making and productivity when working on cross-functional teams. Learners will build skills in prompting, communication and workflow optimization, while understanding when to rely on AI and when human judgment is essential. The program also prepares leaders to guide cross-functional teams effectively using AI, creating stronger alignment and improved team outcomes. It should take approximately 2 hours to complete.
Jump-Starting Cross-Functional Teamwork with AI
This focused online certificate is designed to help professionals quickly build foundational skills for collaborating across teams with AI. The program introduces actionable ways to use AI as a team partner, streamline everyday work and enhance communication across functions.
The program focuses on applying AI to improve efficiency, support collaboration and make smarter use of time—while understanding when AI adds value and when human input is essential. Ideal for those new to AI-enabled teamwork, this certificate provides a fast, practical starting point for working more effectively in cross-functional environments. It should take approximately 1 hour to complete.
AI Tools to Boost Cross-Functional Team Effectiveness
This program is designed to help professionals leverage AI to strengthen decision-making, communication and leadership across teams. It focuses on using AI to analyze information, create clear briefs and summaries, and support more efficient, aligned collaboration.
The program also equips current and emerging leaders to guide cross-functional teams using AI tools, enhancing clarity, speeding up decisions, and improving overall team effectiveness. Ideal for those looking to apply targeted AI tools to real-world teamwork challenges, this certificate offers a focused path to working smarter across functions. It should take approximately 1 hour to complete.