Dr. Yonker teaches in the area of information systems, with a special interest in the applications of research methods and statistics to all areas of information science. Her research interests include information systems in human services, with a focus on the use of technology in treatment settings; remote technology, including telemedicine; and measurement issues in software evaluation. She has professional experience in needs analysis, knowledge engineering, user workstations, and system evaluation.
Human service information systems, systems analysis and design, measurement in software evaluation, knowledge engineering
- PhD, Information Systems Design and Evaluation, Drexel University
- MS, Evaluation and Applied Social Research, Hahnemann University
- BA, Psychology, Magna Cum Laude, West Chester University