What is change management?
Change management describes the overarching process and tools to prepare Drexel for the introduction of our new system. This process includes helping our organization become comfortable with the coming changes through information, training, and support.
How will I know when it is time to use the new system?
The project team will establish a framework for module roll-out, including timelines for go-live and training. More information will become available as we approach the go-live dates of each module.
How will I be trained to use the new system?
InfoEd employs the Train the Trainer model which means a Drexel subject-matter expert(s) will train employees on the use of the new system while simultaneously teaching them how to train others in their organizations. These efforts will be supplemented with training materials, videos, and a Help Desk that will field and address user issues and questions. You can access our DragonSPOT Training Hub here.
Will our current systems still be used?
Drexel plans to retire relevant systems with the deployment of InfoEd modules.
How will I access my historic data, proposals, protocols, etc.?
Drexel plans to migrate active proposals, protocols, and other relevant data InfoEd for use in the new, integrated system. Historic data will be stored and accessible through reporting.
How will the new system be supported?
The existing group that supports COEUS (RS&A
) will continue to support all research systems with additional support from IT.