Frequently Asked Questions about COEUS
I am receiving an "LDAP: error code 49 - Invalid Credentials" error when logging into COEUS.
Unfortunately, the January 2020 Drexel password change impacted the COEUS logins. If you cannot log in with either your new or old Drexel password, please contact the Drexel IT helpdesk (215) 895-2020 to reset your legacy password. Press 2, then 1, and explain to them that you need to update account passwords (specifically your legacy password) in order to log into COEUS and they’ll walk you through the necessary steps. There have been issues with the “main” vs “legacy” passwords since the mandatory update. We apologize for the inconvenience.
I need COEUS access.
When I launch COEUS Lite, the page won't load.
I am receiving the message that the budget end date does not match the proposal end date when I try to submit
This often happens when a proposal is copied from an old proposal with different budget dates. Please email email@example.com who can quickly correct the dates for you on the back end.
Who can help me prepare my proposal?
I am receiving an error message that says "Java.sql" in it.
If you receive an error that mentions Java.sql in it, please contact firstname.lastname@example.org with a screenshot of the error message and include your your proposal or protocol number in the message.
I do not see my sponsor located in COEUS.
No problem! If you have performed a search for a Sponsor or Organization (be sure to try a search with the asterisk* before or after all or part of the sponsor name; i.e.: *Penn*, *Pennsylvania, Penn*) in Coeus and cannot find in COEUS, please submit the form here to request a new sponsor. Using the asterisk symbol (AKA wildcard symbol) will allow you to search the COEUS Sponsor Table for entries that contain specific letters, which will give you a broader array of results.
I need help with my IRB Protocol.
The Human Research Protection Program (HRPP) is responsible for providing administrative and regulatory support to the Drexel University Institutional Review Boards (IRB). HRPP provides guidance on the responsible conduct of human research to Drexel's IRB members, faculty, investigators and their research assistants. You can reach HRPP at HRPP@drexel.edu and you can find their webpage with helpful information here.