Overview of Service
Emails containing sensitive information are automatically encrypted when sent to an email address on a server with lower security. Email encryption requires the recipient to use a one-time passcode, generated by Microsoft Office 365, to decrypt the message and access any included attachments.
Getting Started
Detection and encryption of sensitive information occurs automatically. For more information on sending and receiving encrypted emails, see the Email Encryption and Data Loss Prevention page.
You can also manually encrypt an email by typing [encrypt] at the beginning of the email subject.
Recipients of encrypted messages will need to:
- Save the "message.html" file to their computers by right-clicking the file attached to the message and selecting "Save target as."
- Open the file you saved and select "one-time passcode" to generate an email from Microsoft with your passcode.
- Enter this passcode into the field. Your encrypted message, with any attachments, will then load in the window.
Requesting Help
Contact the IT Help Desk at helpdesk@drexel.edu or call 215.895.2020.
Additional Information
The definition of what kind of information is "sensitive" will evolve as required by law, university policy, and common sense.