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Repair History

Oracle Patching - Banner, Web Financials, Reporting and Drexel Connect Outage

Sunday, November 27, 2022 - 6:00 AM

A planned outage has been scheduled for Administrative Systems at all locations from Sunday, November 27, 2022 at 6:00 AM until Sunday, November 27, 2022 at 12:00 PM. Due to critical system maintenance, all Administrative systems including Banner, Web Financials, Drexel Connect and Reporting systems will be unavailable Sunday November 27, 2022 from 6 am -12 pm.

UC4 Upgrade

Sunday, November 13, 2022 - 6:00 AM

UC4 was restored to regular operation for all locations on Sunday, November 13, 2022 at 9:37:53 AM. UC4 Prod will be unavailable due to a scheduled upgrade to v9.4.2.

SERVICE IMPACTING: Emergency Network Maintenance 11/10, 6-7AM.

Thursday, November 10, 2022 - 6:18 AM

Internet and VPN Service was restored to regular operation for all locations on Thursday, November 10, 2022 at 6:28 AM. The work will take 30-60 minutes. During the work, the Drexel network will not have Internet connectivity one or more times. **** This will impact Internet access from campus (wired and wireless) and off-campus access to on-campus services, such as DrexelOne and the VPN. Off-campus access to cloud services that rely on DrexelConnect to sign-in, such as Blackboard and Zoom, will also be impacted. **** Email and other Microsoft 365 cloud services will be available from off-campus and from cellular networks.

INFORMATIONAL: Emergency Network Maintenance 11/8, 6-7AM. Should not be user visible.

Tuesday, November 8, 2022 - 6:00 AM

Information about Internet Access for the Campus Network at all locations from Tuesday, November 8, 2022 at 6:00 AM until Tuesday, November 8, 2022 at 7:00 AM: On Tuesday morning, 6 to 7AM ET, maintenance will be performed to correct a hardware failure on equipment that is critical for providing redundancy for the campus' ISP connections. This work should not be user visible; this message is provided out of an abundance of caution.