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Repair History

Blackboard Analytics (BBA) SQL Servers

Wednesday, April 24, 2024 - 7:00 PM

BbAnalytics was restored to regular operation for all locations on Wednesday, April 24, 2024 at 8:15 PM. A BIOS update is necessary on both nodes of this SQL Server Availability Group.

Informational -- For Campus Building Networks

Wednesday, April 3, 2024 - 1:17 PM

Network Service in Campus Buildings and VPN was restored to regular operation for all locations on Wednesday, April 3, 2024 at 1:22 PM. Informational: There was a high-availability fail over event in the campus routing core that serves building networks (i.e. end users) that may have been briefly visible to some users between 1:17PM and 1:22PM, April 3, 2024. ** This event may or may not have been visible to end user traffic flows depending on what active-active node was carrying a traffic flow, or what type of traffic was involved. ** IT Data Center routing was not impacted.

Wireless Network Maintenance

Sunday, March 31, 2024 - 6:00 AM

A planned outage has been scheduled for Wireless Network Service at all locations from Sunday, March 31, 2024 at 6:00 AM until Sunday, March 31, 2024 at 8:00 AM. Drexel Wireless Service (including all DragonFly and Drexel Guest Wireless networks) will experience service interruptions during the advertised time.

Informational - Data Center Network Maintenance

Friday, March 29, 2024 - 6:30 AM

Data Center Network Routing was restored to regular operation for Drexel IT Primary and Secondary Data Centers on Friday, March 29, 2024 at 7:45 AM. Brief maintenance will take place on Drexel IT's data center firewalls during the advertised time. This work should not be user visible due to the active-active high availability configuration deployed. [For IT Staff: Some data streams may experience brief packet loss twice during the maintenance window. But these should be recoverable by TCP or repeat request as is any Internet packet loss.]

Informational - Campus Internet Access

Thursday, March 28, 2024 - 7:00 AM

Information about Internet Access for the Campus Network at all locations from Thursday, March 28, 2024 at 7:00 AM until Thursday, March 28, 2024 at 8:00 AM: Brief maintenance will take place on Drexel IT's border firewalls during the advertised time. This work should not be user visible due to the active-standby high availability configuration deployed. This information is provided out of an abundance of caution.