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Repair History

Brief Interruption to University VoIP Telephone Service

Sunday, September 20, 2026 - 6:00 AM

A planned outage has been scheduled for Legacy PBX / VoIP Telephone Service at Various Locations from Sunday, September 20, 2026 at 6:00 AM until Sunday, September 20, 2026 at 8:00 AM.

There may be one or more short interruptions of Legacy PBX / VoIP Telephone Service during the scheduled period. This impacts only Avaya or Nortel branded black and silver network connected campus telephones.

Vonage Telephone service is not impacted. Non-network connected legacy PBX phones are not impacted.

Voice mail will continue to receive and record calls during the interruption.

Contact telephone-request@drexel.edu for questions or support.

OS - Banner, Web Financials, Reporting and Drexel Connect Outage

Sunday, September 13, 2026 - 5:07 AM

Administrative Systems was restored to regular operation for all locations on Sunday, September 13, 2026 at 6:36:08 AM. Due to critical system maintenance, all Administrative systems including Banner, Web Financials, Drexel Connect, Reporting and third party systems will be unavailable Sunday 9/13/26, from 5 am -12 pm.

Intermittent Outbound Internet service.

Sunday, September 6, 2026 - 6:55 AM

Outbound Internet for campus buildings was restored to regular operation for All Drexel University Locations on Sunday, September 6, 2026 at 11:25 AM. Outbound Internet connectivity for computers and devices in campus buildings (using "NAT" for private IP address space) was intermittently unavailable during this time.

Informational Notice (service not impacted)

Sunday, September 6, 2026 - 6:22 AM

Network Service was restored to regular operation for All Drexel University Locations on Sunday, September 6, 2026 at 7:04 AM. Network maintenance for campus buildings, wireless services, and Internet connectivity will take place during the advertised maintenance window. Due to the high-availability redundancy built into our network infrastructure, no service impact is expected. This notice is being shared out of an abundance of caution.

Network service interruption for six buildings

Sunday, September 6, 2026 - 6:22 AM

Network Service was restored to regular operation for Specified Buildings on Sunday, September 6, 2026 at 6:45 AM. During this time, one or more brief service interruptions may occur at the following six locations: Caneris Hall, University Crossings, Field House, Firestone, 850 N. 11th Street Family Health Services (FPCN network not impacted), and 4700 Wissahickon Avenue.

Oracle Patching - Banner, Web Financials, Portal and Reporting Systems Outage

Sunday, August 30, 2026 - 6:00 AM

Oracle databases was restored to regular operation for All Drexel University Locations on Sunday, August 30, 2026 at 9:56:05 AM.

DrexelOne down for maintenance

Sunday, August 30, 2026 - 6:00 AM

DrexelOne was restored to regular operation for all locations on Sunday, August 30, 2026 at 8:44:42 AM. DrexelOne will be unavailable on Sunday 8/30 from 6AM - 12PM while critical system maintenance is performed. Please plan accordingly.

test outage

Tuesday, August 25, 2026 - 1:47 PM

DragonDrop was restored to regular operation for 3401 Market St on Tuesday, August 25, 2026 at 1:48:25 PM. test

line break

test... test... test...

Tuesday, August 25, 2026 - 12:37 PM

DragonDrop was restored to regular operation for 3401 Market St on Tuesday, August 25, 2026 at 12:39:22 PM. This is a test.

Just a test.

INFORMATIONAL ONLY (no service interruption): DragonFly3 Wireless Network

Monday, August 24, 2026 - 7:00 AM

Information about DragonFly3 Wireless Network at all locations from Monday, August 24, 2026 at 7:00 AM until Friday, September 4, 2026 at 11:59 PM: ***PLEASE NOTE *** ____

The RADIUS server certificate (radius.irt.drexel.edu) used in the authentication process for the DragonFly3 wireless was updated with a new expiration date on August 24th. ___

After this time, some devices may prompt users to “accept” or “trust” the new certificate when connecting to DragonFly3. ___

If you experience connection issues on or after August 24th, re-run the DragonFly3 installation wizard or have your device “forget” the DragonFly3 network and then reconnect. ____

For instructions on connecting to DragonFly3 using the installation wizard, visit: https://dragonfly.drexel.edu/ ___

If you need additional assistance, contact helpdesk@drexel.edu or call 215-895-2020.