Brief Service Interruptions Impacting Drexel IT Applications & Servers During Network Maintenance in Campus Data Centers

Tuesday, March 25, 2025 - 6:34 AM

All Application Services Hosted by Drexel IT was restored to regular operation for Drexel IT Data Centers on Tuesday, March 25, 2025 at 7:27 AM. During the advertised time there may be several brief (1 minute) service interruptions impacting application services provided by Drexel IT while security patches are applied to network security infrastructure in on-campus data centers. Examples of impacted services include: Drexel's web site, Drexel One, Drexel Connect, Banner, Drexel IT file servers, University IP telephones, Active Directory and other administrative applications. _____Established VPN connections and Internet access will not be impacted. Services provided by College and Department run servers will not be impacted unless those services have a dependency on Drexel IT central services. Microsoft Office365 and Outlook email will not be impacted. Vonage telephone service will not be impacted.

Informational Message: Non Service Impacting

Monday, March 3, 2025 - 7:10 AM

Internet Access for the Campus Network was restored to regular operation for all location flowing through the Border Firewall on Monday, March 3, 2025 at 8:05 AM. Drexel's Internet Border Firewall will under go routine maintenance during the scheduled period to improve performance and security. Due to the high availability architecture of the equipment, normal Internet service should not be impacted during this maintenance.

Informational only. Service not impacted by maintenance in campus data centers.

Sunday, March 2, 2025 - 6:00 AM

All Application Services Hosted by Drexel IT was restored to regular operation for Drexel IT Data Centers on Sunday, March 2, 2025 at 7:45 AM. Drexel IT Networking will upgrade software in network appliances used in our campus data centers. Due to the redundant nature of the equipment this maintenance should not be visible. This informational message is posted out of an abundance of caution.