NEW  -- Effective December 1, 2020

All voice messages in your University CallXpress voicemail will be delete after 30 days.   This includes both "new" and "saved" messages.   Saved messages are those that you have already "played" and did not choose to delete after playing. New messages are those you have never "played".

Those users who have enabled^* the Voicemail-to-Email forwarding option should note that this retention policy only applies to recorded messages in your  CallXpress voicemail. Email messages sent to your O365 mailbox (as a .wav file) are not affected by this policy. 

Note: A very small fraction of campus users, typically in the College of Medicine, are using a legacy Cisco phone and Unity voicemail.  This policy does not apply to Unity voicemail.

^*Voicemail-to-Email is an optional service for purchase.  Contact the Network Operations Center if you are interested in adding this feature to your telephone voicemail.