Drexel accounts care managed in two places, and different management functions are performed in each area.

Management (passwordreset.microsoftonline.com)

Password Reset Self-Service

Whether or not you know your current password, you can reset it yourself through Office365's Self Service password reset system. Follow these instructions on our Web site.

After your password is reset, you might need to update any stored old credentials on other devices and apps. See this page for further information.

If you still use a Drexel Legacy password to access to services, you might want to change that password as well. You can do so through Drexel Computer Accounts Management at accounts.drexel.edu.

Email Quota

You can check your email quota and usage by following these steps:

1. Click on the "Mail" tile.
2. Click the "gear" icon in the upper right-hand corner, then click "Mail" under "Your app settings."
3. In the left-hand sidebar, expand "General" and click "My account."

You should see your mailbox usage on the page that loads. Each Office 365 mail user is given 50 GB of storage.

Forwarding

Automatic external email forwarding is no longer available for faculty/professional staff Office 365 email accounts. The large storage space provided by Office 365 means that forwarding to compensate for low storage limits is no longer needed. This change also brings the email service into compliance with long-standing university policies.