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Telephone Service

Overview of Service

Drexel provides optional phone service and voicemail to students in residence halls if requested. Faculty and staff are provided office phones and access to many features including voicemail and conference calling.

Description & Features

Residence Hall Service:

  • Telephone line, dial tone, and jacks
  • Voicemail access
  • Shared number for each room
  • Free calls to local exchanges and room-to-room

Office Phone Service:

  • Voicemail access and indicator
  • Transfer calls, call hold, and call waiting
  • Multiple line display phones capable of supporting simultaneous incoming or outgoing calls

Getting Started

Residence Hall Phones

For residence hall phone service (students), see Request Residence Hall Phone Service.

Office Phones

For office phone service (faculty and professional staff), see Request Office Phone Service. Some Charges and Calling Rates may apply.

Requesting Help

For help with phone and voicemail problems, contact Telecom Support at 215.895.6666 or email

Telephone service for the New College and Bellet Buildings is provided by Tenet Healthcare. For assistance, please contact the Tenet Healthcare Help Desk (215-762-HELP).

Additional Information

Per call charges and calling fees only apply to Drexel office phones. Phones provided by the University located in residence halls may call local numbers for free but cannot be used for long distance unless using a calling card.