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Self Service for macOS

Overview of Service

The Self Service for macOS tool improves application and system setup and automates software maintenance for Drexel-owned Macs. Self Service for macOS provides users with an easy way to get and install pre-configured, Drexel-licensed software; lets Drexel IT support teams remotely repair and update malfunctioning software; and reduces the need for in-person support appointments.

This service is only available to Drexel-owned and managed macOS computers and devices.

Description & Features

  • Allows faculty and professional staff to install Drexel software and configure printers at their convenience
  • Delivers software and security updates to Drexel-owned macOS devices
  • Allows approved Operating System upgrades without IT assistance.
  • Remote resolution of many technical issues

Getting Started

Faculty and professional staff may set up Self Service for macOS before the deadline or by scheduling an in-person office visit during normal business hours.

Once you have reviewed the enrollment instructions, you can self-enroll your Drexel-owned macOS device here: Enroll Now

Requesting Help

If you need assistance in enrolling in Self Service, contact the Drexel IT Help Desk.

Additional Information

Once installed, Self Service keeps itself up to date. Macs without Self Service for macOS may be denied some IT services if not properly enrolled.