Overview of Service
The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media Services (IMS).
Help Desks are located at the Tech Lounge on the Square (3208 Chestnut Street) and New College Building (245 N. 15th Street, Room 1113).
View the IT Support Teams page for more information on who to contact and where to go for help. To submit a help request, see https://drexel.edu/servicedesk.
Contact the IT Help Desks in one of the following ways:
Email: email@example.com for general technical issues; firstname.lastname@example.org for account issues
Visit: Tech Lounge on the Square or NCB Help Desk
Submit Help Request: https://drexel.edu/ITRequest
Tech Lounge on the Square
3208 Chestnut Street (behind Shake Shack)
New College Building
245 N. 15th Street, Room 1113
College of Medicine IT has merged with IT. See the Consolidation FAQ for more information, and how to contact CoM IT.