Overview of Service
The type of service and computer repairs performed will depend on the nature of the issue, whether or not the device is Drexel-owned or personally-owned, and whether or not the device is still under manufacturer's or extended warranty.
Drexel-Owned Computers and Devices: Contact IT at email@example.com
Out-of-Warranty Service: The Computer Fixer
Apple Devices: The Apple Store
Drexel IT does NOT service personal computers and devices! Faculty, professional staff, and students who require hardware repairs for a personal computer or device should contact the vendor (such as Dell or Lenovo) or visit the Apple Store (for Macs and iOS devices) if the warranty is still in effect. The Philadelphia Apple Store (215.861.6400) is located at 1607 Walnut Street.