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Anti-Virus

Overview of Service

Drexel distributes Sophos Endpoint Protection and Palo Alto Networks Traps for the protection of Drexel owned systems. For personal machines, Drexel recommends Windows Defender Antivirus for devices running Microsoft Windows or Sophos Home, a free anti-virus solution supporting both Windows and macOS. Ensuring all computers that join Drexel's network have anti-virus software, whether University or personally owned, helps prevent the spread of infections.

Description & Features

  • Stops malware and ransomware
  • Automatically updated to protect against the most recent threats
  • Real time on-access scanning
  • Quarantine for infected files

Getting Started

For faculty and staff, Sophos Endpoint Protection and Palo Alto Networks Traps are installed on all Drexel owned computers by IT prior to system delivery. To confirm both applications are installed and functioning, do the following:

Sophos Endpoint Protection – Windows

  • Locate the blue and white shield with the letter S in the center at the bottom right-hand side of your screen.
  • Double click it.
  • In the top-center of the window there should be the message "Your computer is protected."

Sophos Endpoint Protection – macOS

  • Locate the black and white shield with the letter S in the center in the menu bar on the top right-hand side of the screen.
  • Click it to open a drop-down menu.
  • The first item should say "Up To Date."

Palo Alto Networks Traps – Windows

  • Locate the green shield at the bottom right-hand side of your screen.
  • Right-click the shield and select "Console."
  • In the center of the Traps Console, the message "Advanced Endpoint Protection is Enabled" should appear.

Palo Alto Networks Traps – macOS

  • Locate the black and white shield in the menu bar on the top right-hand side of the screen.
  • Click it to open a drop-down menu.
  • The first item should say "Traps Protection: Enabled."

For personal or non-Drexel owned systems, please refer to the links below.

Requesting Help

Receive a Spam or Phishing Email?

See more information on the Spam/Phishing page.

If you responded or clicked on any links and entered your password, contact the IT Help Desk immediately at 215.895.2020 or consult@drexel.edu.

Additional Information

IT will disable any account or network port on the Drexel domain or network that is the source of or cause of proliferation of a virus until we can be sure the infected computer has been cleaned and no longer poses a threat to email or the network service. This may mean loss of service to individuals whose computers are infected and to the larger community of users who share the network.