Compatibility
Desktop Apps
App
|
Compatible?
|
Comments
|
Outlook 365
|
Yes
|
This is the recommended app. Current students and employees may download Office 365 for free on up to 5 personal computers devices and up to 5 phones or tablets.
|
Outlook 2019; Outlook 2016
|
Yes
|
Outlook from Office 365 is the preferred app.
|
Outlook 2013 and earlier
|
No
|
Update to Outlook from Office 365 or use Outlook for Web.
|
Mac Mail on OS 10.14 (Mojave) or later
|
Yes
|
You may need to remove and re-add your Drexel email account if it was set up before MFA become required.
|
Mac Mail on OS 10.13 (High Sierra) or earlier
|
No
|
Update to macOS 10.14 (Mojave) for Mac Mail, use Outlook from Office 365, or use Outlook for Web
|
Thunderbird
|
No
|
Use Outlook from Office 365, or use Outlook for Web
|
Outlook Web Access
|
Yes
|
outlook.office.com
|
Mobile Apps
App
|
Compatible?
|
Comments
|
Outlook for Android
|
Yes
|
Available in the Google Play store for Android 5.0 or later (changing to Android 6.0 or later in Jan 2020)
|
Outlook for iOS
|
Yes
|
Available in the Apple App Store for iOS 11 or later
|
Samsung Mail
|
Yes
|
Requires Samsung device with Android 8 or later; available in the Google Play store.
|
Mail and Gmail for Android
|
No
|
Most built-in mail apps are not compatible; use Outlook for Android instead
|
Mail for iOS
|
Yes
|
Requires iOS 11 (see if your device can be updated here)
|
Outlook for Web
|
Yes
|
Open outlook.office.com from a web browser
|
Other Clients
Blue - Email app is a 3rd Party application reported to work with 2Step Authentication. This app is not supported by Drexel IT. Blue is available for iOS 9 or later and Android compatibility varies by device. https://www.bluemail.me
Nine - Email & Calendar app is a 3rd Party application reported to work with 2Step Authentication. This app is not supported by Drexel IT. It is not a free app - the user will be responsible for the cost. Nine is available for iOS 9 or later and Android 5 or later. https://www.9folders.com/
Is your device compatible?
Apple iPhone Compatibility Chart provided by Statista
Apple iOS 11 Compatibility Chart (including iPhone/iPad/iPod)
Android software by service provider AT&T | Verizon | T-Mobile
MacOS Mojave System Requirements
Microsoft Office System Requirements