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Feedback is essential to learning and growth. If we don’t receive feedback, we can’t know what we’re doing well, so we can do more of it. Without feedback, we never know if we’ve said or done something incorrect or harmful. A lack of feedback leaves us feeling stuck. The problem is, many of us don’t know how to give or receive feedback in a constructive way.

Providing Feedback

One of the most important things about providing feedback is that effective feedback is all about helping the receiver of the feedback improve. The SBI model of feedback from the Center for Creative Leadership is one way to structure a feedback message that provides the necessary information for improvement.

Situation, Behavior, Impact

Helpful Resources

Video: S.B.I. Feedback Tool

TED Talk: The Secret to Giving Great Feedbavk

Video: How to Ask for Feedback at Work


Reducing Bias

Despite our best efforts, our biases often still creep into our feedback messages and performance reviews. We all have our biases —it’s when we fail to recognize, check, and mitigate them that they can cause harm. Here are some resources for recognizing how and where bias exists, and tools to mitigate bias.