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COVID-19 Technology Resources

Drexel University is committed to preserving and maintaining the health and safety of all members of its community. Details on all university-wide measures being taken can be found on Drexel’s Response to Coronavirus website.

Learn more

UPDATED: 4:00 PM ET, January 26, 2021

Westphal IT continues to provide support services remotely for Westphal students, faculty, and professional staff. Given the unpredictability of the current situation, we appreciate your flexibility as we respond to the needs of the our community, while minimizing risk to our community and Westphal IT staff. Please check this page regularly for new information and updates about our facilities, resources, and services.

In this article

Help Desk and AV support services

The Westphal IT Help Desk (URBN Center, 132) and staff offices will remain closed to walk-in services and in-person support. Our staff will continue to provide support services remotely for Westphal students, faculty, and professional staff, unless the nature of an incident requires on-site or in-person support.

Get in touch with our team by emailing westphalit@drexel.edu or by calling 215.895.2906. Westphal IT will review and respond to all incidents and service requests as quickly as possible.

Westphal Print Center and Self-service printing

PaperCut Web Print

Beginning Monday, January 25, 2021, self-service print services for student use will resume with modified services. Paper refills will be scheduled on a limited basis, on Tuesday and Friday mornings, and the 13" × 19"-page size for self-service color printing will be unavailable until further notice.

Learn how to print at drexel.edu/westphal/print.

Westphal Print Center

Large format print services are suspended and the Westphal Print Center (URBN Center, 140) will be closed until further notice.

If you have any questions, please email the Print Center team.

Access to Westphal's on-campus facilities

Beginning Monday, January 25, 2021, access to Westphal's facilities will be limited to students currently enrolled in Westphal in-person classes, Westphal faculty and professional staff, and approved research personnel. Students, faculty and professional staff must scan their DragonCard to enter all buildings.

Some classrooms, labs, studios, and fabrication spaces will be open Monday to Friday from 9:00 AM to 6:00 PM, to Westphal students by reservation only. Hours of availability, access privileges, and procedures vary by program depending on necessity and safety concerns. Please contact your Program Director for more information.

Learn how to reserve a seat with LibCal

Laptops

Drexel University IT has PC and Mac laptops available for students, faculty, and professional staff to borrow during the campus closure.

Please submit a request to borrow a loaner laptop.

  Note: If you need additional software after you've received your loaner laptop, please email the Westphal IT team.

Software

We've coordinated with our valued partners to support your creative process and help you achieve success in your academic program while learning remotely. The software products available to you are shown in the table below.

Software Academic Program

Adobe Creative Cloud

Adobe After Effects, Bridge, Illustrator, InDesign, Lightroom, Photoshop, Premiere Pro, Adobe XD, and more.

Westphal College is making Adobe Creative Cloud free to all Westphal students for the 2020-2021 Academic Year. Learn how to install Adobe Creative Cloud apps on your PC or Mac.

Animation, Architecture, Design & Merchandising, Fashion Design, Film & Television, Game Design, Graphic Design, Interactive Digital Media, Interior Design, Music Industry, Photography, Product Design, Studio Art, Virtual Reality

Autodesk

Autodesk 3ds Max, Alias, AutoCAD, Inventor, Maya, MotionBuilder, ReCap, Revit, and more.

Animation, Architecture, Game Design, Interactive Digital Media, Interior Design, Product Design, Virtual Reality

Capture One

Students receive a free 30-day trial, and then verify your enrollment to save 65% on Capture One and subscribe for just $7.00 per month.

Photography

Cisco AnyConnect

In order to access restricted resources from off campus, such as file servers and license servers, you'll need to connect to Drexel's virtual private network (VPN).

Animation, Architecture, Design & Merchandising, Fashion Design, Film & Television, Game Design, Graphic Design, Interactive Digital Media, Interior Design, Music Industry, Photography, Product Design, Studio Art, Virtual Reality

CLO

CLO Virtual Fashion has made temporary at-home access to CLO available for our students.

Please contact your course instructor for more information.

Animation, Fashion Design, Game Design, Virtual Reality

Finale

MakeMusic has extended their Finale free trial from 30 to 60 days to assist students and educators with at-home access.

Music Industry

Foundry Collective

Nuke, Cara VR, Modo, Mari, and Katana.

Students enjoy a free year of Foundry products at foundry.com/education.

Animation, Game Design, Virtual Reality

Houdini FX

SideFX has made temporary at-home access to Houdini FX available for our students.

Animation, Game Design, Virtual Reality

Logic Pro X

Apple has extended their Logic Pro X free trial from 30 to 90 days to assist students and educators with at-home access.

Music Industry

Media Composer

Avid Media Composer licenses are available for our Film & Television students.

Please contact your course instructor for more information.

Film & Television

McDSP

McDSP has made the Everything Pack professional audio plug-in bundle available for our students.

Please contact your course instructor for more information.

Music Industry

Microsoft 365

Microsoft Outlook, Word, Excel, PowerPoint, and more, and Microsoft OneDrive for Business, SharePoint, Teams, and related services.

Animation, Architecture, Design & Merchandising, Fashion Design, Film & Television, Game Design, Graphic Design, Interactive Digital Media, Interior Design, Music Industry, Photography, Product Design, Studio Art, Virtual Reality

Movie Magic Budgeting and Scheduling

Movie Magic Budgeting and Movie Magic Scheduling licenses are available for our Film & Television students.

Please contact your course instructor for more information.

Film & Television

Pro Tools

Avid Pro Tools licenses are available for our Music Industry students.

Please contact your course instructor for more information.

Music Industry

Qube!

You can submit jobs to our render farm from home.

Animation, Game Design, Virtual Reality

Redshift

Maxon has made temporary at-home access to Redshift available for our students and educators.

Animation, Game Design, Virtual Reality

Rhino

Robert McNeel & Associates offers a free, fully functional trial of Rhino for 90 days at rhino3d.com/download.

Architecture

Substance

Substance Painter, Designer, and more.

Animation, Game Design, Virtual Reality

SynthEyes

Andersson Technologies LLC has made temporary at-home access to SynthEyes available for our students and educators.

Please contact your course instructor for more information.

Animation, Game Design, Virtual Reality

ZBrush

Animation, Game Design, Virtual Reality

Zoom

Animation, Architecture, Design & Merchandising, Fashion Design, Film & Television, Game Design, Graphic Design, Interactive Digital Media, Interior Design, Music Industry, Photography, Product Design, Studio Art, Virtual Reality

  Note: Your use of each software product is governed by the terms of the product's licensing agreement. In many cases, software is licensed only for the purposes of learning, teaching, training, and research by students, faculty, and professional staff, and may not be used for any commercial, professional, or for-profit purposes. It is your responsibility to review and obey the licensing requirements of each software product you may use. Read the license terms of each software product for additional details regarding use rights.