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2020 Open Enrollment

Open Enrollment Period: Nov. 1–30, 2019

Effective Date of All Changes: Jan. 1, 2020

Open Enrollment provides an opportunity to enroll in new benefit plans or make changes to your existing coverage. It is also a good time to verify that your dependent and beneficiary designations are up to date.

If you don't make any changes during open enrollment, your current coverage will automatically carry over into 2020, except for Health Care and Dependent Care Flexible Spending Account plans and Commuter Benefits, in which you must re-enroll every plan year. We encourage you to log in to the My Drexel Benefits portal (accessed under the Employee tab of DrexelOne) to review benefit offerings and associated costs to ensure you are making the best choices for you and your dependents. A summary of changes and additions is provided below.

As a reminder, eligible spouses and domestic partners are able to participate in the 2020 Wellness Incentive Program, which will run from Jan. 1 through Nov. 30. In addition to the $400 an employee can earn, your eligible spouse or domestic partner can participate, providing you with additional earnings of up to $250, which will be reflected in your paycheck. Spouses/domestic partners have access to their own secure portal to complete activities, and, like employees, must complete a Personal Health Profile before any incentive payouts are processed.

Table of Contents

New in 2020

Drexel University Online Employees

Beginning January 2020, benefits for Drexel University Online (DUO) will be the same as Drexel University employees. All DUO employees must enroll or waive coverage during this Open Enrollment period.

Whole Life Insurance

Mass Mutual will offer a new voluntary Whole Life Insurance benefit with a guaranteed issue and no medical information required up to $100,000 of insurance. Any additional amounts over $100,000 require employees to answer a few questions to determine eligibility. Medical exams are not required in either case. The plan features fixed premiums for life, a guaranteed death benefit and cash-value growth. Whole Life Insurance offers portable coverage that you can keep even if you leave Drexel.

Tier One Providers for 2020

Due to the closure of Hahnemann University Hospital, our previous Tier One Provider, Drexel is pleased to announce that Tower Health and the Hospital of the University of Pennsylvania (HUP) will now serve as the Tier One providers. Below is the provider list for the 2020 plan year:


For 2020, employees participating in Drexel's medical plans will have access to Telemedicine through MDLive. This is a convenient way to get care – anytime, anywhere – when you can't get to your doctor. MDLive provides secure, 24/7 access via secure video chat, telephone or mobile application to board-certified physicians who can treat non-emergency conditions such as: colds and flu, allergies, asthma, sinus problems, ear infections and more.

Participants in the Keystone POS and Personal Choice PPO plans will have no co-pay. Those enrolled in the Consumer Directed Health Plan (CDHP) will have a $40 Consultation Fee.

For more details, visit or call 877.764.6605

New Provider for Life, Disability, Employee Assistance Program and Leave Administration

Effective Jan. 1, 2020, Lincoln Financial Insurance Group will be the new provider of leave of absence administration, short-term disability, long- term disability, group life insurance, accidental death & dismemberment, and the Employee Assistance Program.

2020 Rate Changes


All medical plan and prescription coverage premiums will increase by 1%, far below the national average of 6% for medical and 10–12% for prescription. This increase applies to both employee and employer contributions. There are no plan design changes for medical.

Commuter Program

The qualified transit and parking monthly maximum for 2020 is $270. Be sure to re-elect your monthly commuter benefit for the 2020 plan year, as it will not roll into next year.

  • Did you know? You can now use your pre-tax transit dollars to pay for eligible UberPool, Lyft Line, and Via rides associated with your daily commute. Simply request a ride via the appropriate app, select your benefit debit card as your payment method, and start saving.
  • Introducing uberPOOL, Lyft Line, and Via Ride Options [PDF]

Enrollment Process

All enrollments and/or changes for 2020 must be completed through the open enrollment system by Nov. 30, 2019.

  1. Log in to DrexelOne and select the Employee tab.
  2. Select the link for 'My Drexel Benefits'.
  3. Select the Enroll button to review your current elections and/or to make changes for 2020.

If you have questions on the enrollment process, please contact Benefitexpress at 1.844.690.3992, Monday through Friday, 8:30 a.m. to 7 p.m. EST or at

For information that we are required to distribute annually, such as Summary Annual Reports and Summaries of Benefits and Coverage, please visit the Drexel Human Resources Compliance webpage.

Benefits Highlights Sessions

Human Resources will be hosting benefits highlights sessions throughout the month of November. Join us to learn more about the Benefitexpress health and welfare management system, your medical plan options, including the Consumer Directed Health Plan, Health Savings Accounts, and other benefit topics. Please register in Career Pathway to attend one of these sessions.

  • Nov. 5: Queen Lane Campus, Seminar Room A8, noon – 1 p.m.
  • Nov. 8: University City Campus, Hagerty Library, Room L13, noon – 1 p.m.
  • Nov. 11: The Academy of Natural Sciences, Darwin Conference Room, noon – 1 p.m.
  • Nov. 15: Center City Campus, Bellet Training Room 904, noon – 1 p.m.
  • Nov. 18: Drexel University Online, Suite 136 Conference Room, noon – 1 p.m.
  • Nov. 21: Drexel University Online, Suite 136 Conference Room, noon – 1 p.m.

Open Enrollment Benefit Fairs

To learn more about your benefits and how to use them effectively, please attend one of the Open Enrollment Benefit Fairs. These fairs will be held on all campuses and will include massage therapy, vision screenings, raffles and prizes. Come speak with your benefits representatives and enter raffles to win prizes. Vendors will also be on hand to answer all of your questions. No registration necessary, just show up!

  • Nov. 4: Queen Lane Campus, in the Atrium, 11:30 a.m. – 1 p.m.
  • Nov. 6: University City Campus, in the Recreation Center Lobby, 11:30 a.m. – 1 p.m.
  • Nov. 7: Drexel University Online, 3025 Market St, Suite 136 Conference Room noon – 1 p.m.
  • Nov. 12: The Academy of Natural Sciences, Commons Room, 11:30 a.m. – 1 p.m.
  • Nov. 14: Center City Campus, Geary Lobby, 11:30 a.m. – 1 p.m.

Plan Information

Keystone POS and Personal Choice Medical Plans

Consumer Directed Health Plan (CDHP)

Formerly referred to as the High-Deductible Health Plan, the CDHP is a high-quality, low cost medical plan, with a higher deductible than our other medical plans, and is offered in conjunction with a Health Savings Account (HSA).

An HSA is a tax-advantaged medical savings account owned by the faculty or professional staff member and designed to be used in conjunction with a federally qualified high deductible health insurance plan. Money contributed to the account is not subject to federal tax at the time of deposit (pre-tax dollars). Unlike amounts in flexible spending accounts that are forfeited if not used by the end of the year, unused HSA funds remain available for use in later years, are portable, and can grow tax-free through investment earnings, just like an IRA.

HSA funds can be used to save for future medical expenses or help bridge the gap to benefits until the annual health plan deductible is met. The University will contribute up to $500 to each HSA account with individual coverage or $1,000 for those with family coverage based on the effective date of their enrollment. If enrollment occurs outside of Open Enrollment, the University contributions made to the HSA will be prorated.

Prescription Drug Coverage

OptumRx will continue to provide coverage through 2020. The University has updated the list of Premium prescription drug formularies effective January 1, 2020. The Drexel formulary switch will affect less than 3 percent of prescriptions filled; impacted members will receive a letter from OptumRx prior to the effective date outlining drug alternatives covered under the plan. Please review the plan and determine if the 90-day home delivery may best suit your needs.

Waiving Medical Coverage

Full-time benefits-eligible employees scheduled to work 40 hours per week, and who have coverage through a spouse or other source (other than Medicare), may elect to waive Medical/Rx coverage and receive a monthly waiver bonus. To receive the waiver credit, log in to Drexel's benefits enrollment site and waive your medical coverage. Submit the Medical Waiver (Opt-Out) Form, accessed in the enrollment site, with a copy of the front and back of your current medical card and upload to the enrollment system. Employees that have waived their Medical/Rx coverage are required to submit a new waiver form and up-to-date medical ID card annually.

Documentation must be submitted and approved by the end of the enrollment window in order to receive the opt-out credit. If documentation is not submitted within the allotted timeline, full-time benefits-eligible employees will be defaulted into the Keystone Point of Service plan.


Cigna remains our preferred dental carrier, and there are no plan or rate changes for the New Year. Coverage remains available for eligible dependents up to age 26.


Davis Vision remains our preferred vision carrier, and there are no plan or rate changes for the New Year. Coverage remains available for eligible dependents up to age 26.

403(b) Retirement Program

Although changes can be made at any time, now is a good time to think about how your funds are invested, increasing your contribution to the 403(b) Plan, and determining if the Roth 403(b) plan is a good alternative for you. To increase your contribution, go to the Employees tab of DrexelOne and select the "403(b) Plan Management" link. To review your asset allocations and beneficiaries, contact your retirement plan provider directly. For more information, please visit the Retirement Plan webpage.

Employee Assistance Program

Drexel's Employee Assistance Program will be administered by Lincoln Financial Group. You can access confidential 24/7 counseling online or with a toll-free call regarding challenges that life, work, and relationships can bring. In addition, you can obtain information and referrals on family matters, moving, car buying, college planning, legal information, and guidance with financial matters including budgeting.

Health Advocate

Health Advocate will continue to be our administrator for Wellness and Advocacy services. Advocacy services include personalized assistance from a Personal Health Advocate to find solutions to billing concerns, finding a qualified doctor, or transferring medical records. Contact Health Advocate at their new phone number, 866.695.8622