University Department Mail Service

Incoming and Outgoing Department Mail Pickup and Distribution

Drexel Mail Service provides the following services for departments:

• University City Campus: incoming and outgoing USPS mail pickup and distribution, inter-office, on-site bulk and metered mail service
• Center City Campus: incoming and outgoing USPS mail pickup and distribution
• Queen Lane Campus: inter-office USPS mail pickup and distribution
• Academy of Natural Sciences of Drexel University: inter-office USPS mail pickup and distribution

Departments are responsible for dropping off and picking up mail at the Drexel Mail Service office (General Services Building at 3300 Market Street), 8 a.m. – 3:30 p.m., Monday – Friday. A Mail Work Order Form [PDF] must be completed to drop-off mail in person.

Outgoing mail received after 3 p.m. will be processed and delivered to USPS on the following business day.

Bulk Mail

Drexel departments must work directly with a print supplier for bulk mail projects. More information on placing these orders via Smart Source is available on the Procurement Services website.

Nonprofit Mailing, Permit Use (Permit 144)

Drexel University holds a nonprofit mailing permit (Permit 144) with USPS. Drexel departments must work directly with a print supplier to use Permit 144. To use the permit, your selected print supplier must email mailservice@drexel.edu at least 10 business days before the anticipated mailing date with a postage statement estimate.

After the request is reviewed and approved, Drexel Mail Service will notify the supplier that the items may be dropped at the Post Office, and your department will be charged for the postage via the service department charge process.

For more information on placing orders via Smart Source, visit the Procurement Services website. For more information or assistance with your mailing project, contact Drexel Mail Service at 215.895.2796 or mailservice@drexel.edu.

Metered Mail

Drexel Mail Service will pick up outgoing mail to be metered when it is accompanied by a Mail Work Order Form [PDF] and does not exceed 200 pieces. If your project exceeds 200 pieces, or if you need assistance with your mailing project, contact Drexel Mail Service at 215.895.2796 or mailservice@drexel.edu.

Certified Mail

Certified Mail is a special service provided by USPS that provides the customer with confirmation that the item has been mailed. Upon delivery, the mail carrier obtains a signature from the recipient, which is stored in the USPS database for a period of two years.

Drexel departments may add a Return Receipt service to a Certified Mail piece. The Return Receipt must be attached to the Certified Mail piece at the time of mailing. The Return Receipt will be sent back to the sender showing the recipient's signature to provide proof the mailing was received, or that a delivery attempt was made. USPS will attempt delivery with signature for a period of approximately 15 days before returning the undelivered/unaccepted letter back to the sender.

Certified Mail received after 3 p.m. will be processed and delivered to USPS on the following business day.

Relevant Contacts

Inter-Office List Requests

Inquiries for Drexel department inter-office lists must be directed to Human Resources Information Systems (HRIS) at hris@drexel.edu.

Mail for Student Residents

Inquiries for student mail must be directed to Residential Living at 215.895.6154, or students may visit or contact the front desk of their residence hall.

Questions About Department Mail

Departments may contact Drexel Mail Service at 215.895.2796 or mailservice@drexel.edu for USPS inquiries. Hours of operation are Monday-Friday, 8 a..m-5 p.m. ET

Non-USPS Shipping and Receiving

Real Estate and Facilities handles shipping of all non-USPS parcels and large freight to and from the University. Departments must contact Real Estate and Facilities at 215.895.2817 for non-USPS packages and mail.