Inspection Notifications

Inspection reports are sent via email from no-reply@bioraft.com or support@bioraft.com on behalf of the inspector. The clinician or group compliance liaison must confirm the receipt of the report. The system will send a reminder email if confirmation of receipt is not performed in one week.

The system sends the following inspection reminders and follow-up notifications:

• Inspection Confirmation Reminder – This message is sent to a Laboratory (i.e. supervisor, principal investigator, or clinical practice manager) to remind them that an inspection has been performed and receipt of the report must be confirmed. This reminder is sent if the lab has not confirmed receipt after one week.
• Inspection Follow-up Reminder – This message is sent to remind the Laboratory (i.e. supervisor, principal investigator, or clinical practice manager) that an inspection report is pending resolution and follow-up is required. This message is sent to the lab and the group compliance liaison. The reminder message is sent three (3) days after the inspection has been placed in the pending resolution state, and will continue to send every three (3) days following the initial message until the status is moved out of the pending resolution state.
• Inspection Report Due Notification – This message is sent as a reminder to push the inspection to a finalized state. All inspection findings on the report must be resolved by the due date on the report. This message is sent two (2) weeks before the inspection is due, and will continue on a weekly basis until the due date, or until the inspection is finalized.
• Inspection Overdue Notification – This message is sent when an inspection is overdue. The recipients of this message are the department head, the lab, the group compliance liaisons, and the inspector. This message is sent one (1) day after the due date has passed and continues to send every three (3) days until the report is finalized.
• Inspection Overdue Escalation Notification – This message is sent when an inspection is overdue, and is being escalated to the department head. The recipients of this message are the department head, the lab, the group compliance liaison, and the inspector. This message is sent when an inspection is fourteen (14) days overdue, and will continue to send every day until the report is finalized.

Please contact EHRS if you have any questions or concerns.