Message to Our Dragon Community
Welcome Dragons! As we enter into the Fall quarter, the Counseling Center has been working to adapt to the changing and current circumstances and is working to meet students' well-being and mental health needs. The Counseling Center remains open for students (most of our services are virtual with some limited in-person availability). To schedule an appointment, please call us at 215.895.1415 or email us at firstname.lastname@example.org during business hours of 8 - 5 p.m., Monday through Friday. If you are experiencing a crisis and need immediate assistance, please call 215.895.1415 and press 9 or call 215.416.3337 for our 24-hour counselor-on-call service.
Since the onset of COVID-19, college life has looked drastically different than before. Many students were unable to fully immerse themselves in the college experience, as many were forced to return home while others decided to hold off on starting college in the hopes that the world would return to some level of normalcy. For our Sophomores, this might be the first time you are exposed to being on campus. For other students, you may have thrived in online classes, while others still have craved in-person learning. You have made the best of this unexpected situation.
As we start a new year, we recognize that you may be experiencing a range of emotions as you adjust to new classes, being on a new campus, making friends, and navigating COVID and its impact. The Counseling Center is here for you as you navigate your academic journey at Drexel University and we encourage you to take care of your mental health needs and overall well-being. We are committed to creating a space where students with diverse and marginalized identities are welcomed and understood.
Here are a few tips for you to consider as we enter into Fall quarter at Drexel:
- Get back into a routine: Routines help with predictability, accountability, and structure, which can help especially during times of uncertainty. Take breaks as needed, don't forget building in time for fun and connecting with others, and be sure you are following a consistent bedtime ritual.
- Practice self-compassion: Returning to school after being home can take some time to adjust. Socializing may be awkward and friendships might change. In-person learning might feel nerve wracking. It's okay to give yourself compassion and time.
- Stay flexible: Although not always easy to do, trying to be flexible or at least practicing self-awareness when you feel less flexible is important. Everyone is learning and working together to adapt to create a safe and supportive environment. Keep in mind that flexibility helps promote a growth mindset.
- Acknowledge your feelings: It's okay to acknowledge if you are feeling uncomfortable, awkward, or anxious. Naming the emotion will help you tolerate the discomfort and validate your emotions.
- Practice self-care: Consider the things that help you cope with stress. Meditation, journaling, being physically active, and socializing may help. Check HERE for more self-help resources.
Please remember that the Counseling Center is here for you.
Wishing you health,
The Counseling Center Staff
Same Day Appointments at the Counseling Center
Sept. 13 - Sept. 24, 2021
The Counseling Center is pleased to announce that we will be offering virtual same day appointments between Monday, Sept. 13 and Friday, Sept. 24.
The Counseling Center values meeting the needs of all students, and now students can get help in a wider variety of ways, even during the Center’s busiest times. Same Day Appointments mean that you will be able to talk to a therapist the same day you seek help. The Center has a large number of openings for students to schedule with one of our clinicians. All you need to do is email the Counseling Center at email@example.com on the same day that you would like to meet with a clinician.
- Students who schedule a Same Day Appointment will meet with a clinician for a confidential, solution-focused approach, which means they prioritize meeting immediate needs that day. By the end of the appointment, you and your clinician will have discussed next steps, which could include encouraging you to follow up as needed, connecting you with a campus partner, discussing the Center’s various services or connecting you with our Case Manager.
- Students should plan for this appointment to last approximately 30 minutes. Your clinician will talk with you about the reasons you scheduled the appointment and will focus on meeting your immediate needs.
- To schedule a Same Day Appointment, students are encouraged to email the Counseling Center between 8 a.m. and 4 p.m., Monday through Thursday, and between 8 a.m. and 11 a.m on Friday. We will attempt to schedule you for the same day, but depending on availability you may be not be seen until the following business day.
Students also have access to our online library of Self-Help Resources. This means you can get support on a range of topics on your own terms and work at your own pace. We have compiled a list of websites, apps, and video recordings of some of our most popular Center workshops.
Students can sign-up for Drexel's 7 Cups program. 7 Cups is an online service that connects its users with caring listeners who help provide emotional support for non-crisis issues. This does not replace therapy, but instead provides peer-to-peer support 24-hours-a-day. For more information, visit the Drexel 7 Cups page.
Students who wish to engage in consistent ongoing therapy off-campus can meet with our Case Manager who provides support connecting with a large network of providers and can be there every step of the way if you need help navigating barriers to accessing care or finding a provider.
Please note that when the Center is closed, students can still receive after-hours crisis support in the event of an emergency. You can reach the Counselor-on-Call after hours or on the weekend at 215.416.3337. Other important numbers that may be helpful include Drexel Public Safety: 215.895.2222; or Dial 9-1-1.
Same Day Appointment dates are subject to change based on University and Philadelphia safety guidelines, which may impact our return to campus.
Keeping Our Community Healthy
Welcome Dragons! Due to the COVID-19 pandemic, details and programming are subject to change as legal guidelines evolve. For the most up-to-date information, visit the Drexel University Coronavirus website. The Counseling Center will continue to monitor and modify our guidance according to university policies and procedures.
The Counseling Center is offering most of our services virtually at this time, with some limited in-person availability. Groups and workshops will remain virtual using HIPAA-Compliant Zoom at this time. For in-person therapy, please remember:
- All persons are required to wear masks in all indoor public and shared spaces, regardless of vaccination status. You must wear your mask during your appointment.
- Please come in no earlier than 5 minutes before your scheduled appointment.
- If you feel unwell, stay home and request a telehealth appointment if you are feeling well enough to talk.
- Use good hygiene. Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public space or after coughing, sneezing, or blowing your nose. Use alcohol-based sanitizer.
- If you contract or are exposed to COVID-19, please isolate yourself, notify Drexel immediately, and comply with case investigators and Contact Tracing team calls.
- Make sure you have signed up for the Drexel Health Checker app. You will use the Health Checker to report vaccination status, make testing appointments, receive important notifications, and record and track potential symptoms.
The Counseling Center recognizes that potential emotional toll of COVID-19 on many of our Drexel communities. For students looking for resources to help cope with the impact of COVID-19, please visit here. We also recognize that communities of color are disproportionately affected by COVID and how the pandemic has shed light on long-standing systemic health and social inequities, coupled with ongoing racial violence and trauma. Please visit our Coping with Racial Trauma, Discrimination, and Biases page for more resources that may offer support to our students of color.
Hours and Scheduling
Monday - Friday: 8 a.m. to 5 p.m.
Evening appointments may be available for co-op students by request. If you would like to make an appointment for teletherapy please email firstname.lastname@example.org. If you are trying to reach the Counseling Center for another issue, please call the office at 215.895.1415.
Students will be asked to complete the following steps when scheduling a virtual first-time appointment:
- Students should contact email@example.com to request an appointment.
- After you have confirmed the date and time of your appointment, you will receive an email response which will include information about two additional email notifications you will receive before your meeting time.
- The instructions that are listed in these emails must be followed in order for treatment at the Counseling Center to begin. They includes the steps to complete paperwork through an online system and approval of a meeting request via Zoom.
- IMPORTANT: ALL PAPERWORK MUST BE COMPLETED AT LEAST TWO HOURS MINUTES BEFORE YOUR APPOINTMENT TIME OR ELSE YOU WILL BE ASKED TO RESCHEDULE. Please leave yourself enough time as it can take between 20-30 minutes to complete all paperwork. In addition, your session will time-out after 30 minutes so please complete your forms in one sitting.
If you have questions about this process, please email firstname.lastname@example.org.
If you are currently in crisis, please contact our on-call counselor at 215.416.3337. If this is a psychological emergency and you need immediate attention, please dial 911, call Drexel Public Safety at 215.895.2222, or visit your nearest emergency room.
Drexel University Counseling Center seeks to affirm, value, honor and celebrate diversity, using a cultural humility lens. We are committed to be aware of and understand diversity in its broadest sense. We view this commitment as a life-long learning journey. Consequently, we continue to seek opportunities to educate ourselves about other cultures and their diverse worldviews. We are dedicated to extend this spirit to the students we serve, treating all with dignity and respect.
Prejudice and discrimination in the areas of race, ethnicity, gender identity, sexual orientation, physical and mental abilities, age, body size/shape, political ideology, socio-economic status, and religious/spiritual beliefs are detrimental to the populations we serve as well as to our own personal and professional development. Therefore, we are committed to work toward recognizing, confronting and eliminating any forms of prejudice, oppression and discrimination. We continue to build an open and trusting environment in which we feel free to explore and discuss our attitudes, beliefs, values and behaviors in relation to others who are similar to and different from ourselves. Our intention is to create an open and trusting space in which all students feel safe, valued, heard and respected.
Land Acknowledgement Statement
The land on which Drexel University stands is Lenape land, and we pay respect and honor to the caretakers of this land, from time immemorial until now, and into the future. We openly recognize the Lenape Indian tribe as the original inhabitants of eastern Pennsylvania. Acknowledging this history is consistent with the University’s commitment to diversity and inclusion. Drexel recognizes the historical links between the land on which the University sits and the Lenape peoples. We honor and respect the enduring relationship that exists between these peoples and nations and this land. This land acknowledgment is one small act in the ongoing process of working to be in good relationship with the land and the people of the land.