To the Drexel Community
Our deepest sympathy and loving thoughts go out to the family, friends, and loved ones of George Floyd, Ahmaud Arbery, Breonna Taylor, Tony McDade, and all other Black lives lost to the pandemic of racism in America. As protests continue across the nation over the most recent act of violence against Jacob Blake, the Drexel Counseling Center remains committed in standing firmly with our Black community against racism, injustice and senseless violence. We are experiencing a chronic and collective trauma response, rife with anger, grief, fear, and cries for justice, further complicated and amplified by the devastation and constraints of COVID-19. We acknowledge the psychological consequences that these collective traumas have on our Black students, students of color, and the Drexel community as a whole. We stand with you and we are here for you. The Counseling Center is committed to anti-racism policies and practices and creating a space where students with diverse and marginalized identities are welcomed and understood. Please know that our office is available if you need a safe, confidential, affirming space in which to process your experience.
Please visit our page for resources on Coping with Discrimination, Hate, and Violence.
Keeping Our Community Healthy
Welcome Dragons! To protect the health and safety of the Drexel Community and as a result of recent announcements by the University, the Counseling Center will be providing a full array of virtual services for Fall Term; in-person services have been suspended. We are pleased to offer goal-focused individual therapy, consultations, workshops, group therapy, and we are even have quick access appointments during some of the busiest times of the term (see below for more information). For students interested in a referral for off-campus mental health services, our Case Manager is available to provide resources or assistance with navigating insurance to find a provider. You can schedule an appointment at email@example.com. Immediate crisis support is available by phone at all times for any student in need of support. We also encourage you to explore our website as we have many on-line resources listed throughout here as well.
The Counseling Center recognizes that potential emotional toll of COVID-19 on many of our Drexel communities. For students looking for resources to help cope with the impact of COVID-19, please visit here. We also recognize that communities of color are disproportionately affected by COVID and how the pandemic has shed light on long-standing systemic health and social inequities, coupled with ongoing racial violence and trauma. Please visit our Coping with Discrimination, Hate and Violence page for more resources that may offer support to our students of color.
Further updates will be posted as they become available. We apologize for any inconvenience this may cause. For more information about coronavirus visit https://drexel.edu/now/coronavirus/response/.
QUICK ACCESS CHECK-IN SESSIONS AT THE COUNSELING CENTER
SEPTEMBER 14 - 25, 2020
Between Monday, Sept. 14 and Friday, Sept. 25 we will be offering Quick Access Check-In appointments only.
This approach allows our clinical team to offer support to as many students as possible each day during periods of highest demand. We ask that students email the Counseling Center at firstname.lastname@example.org on the same day that they would like to meet with a clinician.
- Students who schedule a Quick Access Check-In appointment during these time periods will meet with a clinician for a focused, single session of care so they may obtain tools, tips, or strategies for addressing what is troubling them.
- To schedule a Quick Access Check-In appointment during these time periods, students should email the Counseling Center between 8 a.m. and 4 p.m. We will attempt to schedule you for the same day, but depending on availability you may be not be seen until the following day.
Please note that this change in service does not affect students' ability to reach the Counselor-on-Call in the event of an emergency after hours or on the weekend. Students may still call After-Hours Emergency On-Call: 215.416.3337; Public Safety: 215.895.2222; or Dial 9-1-1.
Quick Access Check-In appointments will provide students with an opportunity to talk confidentially with a clinician about their immediate concerns. Students should plan for this appointment to last about 25-30 minutes. Your clinician will talk with you about the reasons you scheduled the appointment and will focus on meeting your immediate needs. In cases where students and clinicians collaboratively determine that additional support is required, your clinician will make recommendations and answer any questions you may have.
WE WILL RESUME REGULAR APPOINTMENT SCHEDULING ON MONDAY, SEPT. 28, 2020.
Hours and Scheduling
Monday - Friday: 8 a.m. to 5 p.m.
The Counseling Center will be scheduling teletherapy appointments between the hours of 8 a.m. and 5 p.m., Monday - Friday. If you would like to make an appointment for teletherapy or are trying to reach the Counseling Center for another issue, please email email@example.com. Our voicemail will be checked every hour during normal business hours, so if you call us by phone we ask that you leave a message with your name and email contact information so we can respond.
While we are working remotely, students will be asked to complete the following steps when scheduling a first-time appointment:
- Students should contact firstname.lastname@example.org to request an appointment.
- After you have confirmed the date and time of your appointment, you will receive an email response which will include information about two additional email notifications you will receive before your meeting time.
- The instructions that are listed in these emails must be followed in order for treatment at the Counseling Center to begin. They includes the steps to complete paperwork through an online system and approval of a meeting request via Zoom.
- IMPORTANT: ALL PAPERWORK MUST BE COMPLETED AT LEAST 15 MINUTES BEFORE YOUR APPOINTMENT TIME OR ELSE YOU WILL BE ASKED TO RESCHEDULE. Please leave yourself enough time as it can take between 20-30 minutes to complete all paperwork.
If you have questions about this process, please email email@example.com.
If you are currently in crisis, please contact our on-call counselor at 215.416.3337. If this is a psychological emergency and you need immediate attention, please dial 911 or visit your nearest emergency room.
The staff of the Drexel University Counseling Center is committed to offering a safe, welcoming environment for all students regardless of their racial or ethnic identity, culture, nationality, socioeconomic status, religious or spiritual beliefs, sexual orientation, gender identity, age, and/or physical ability. We highly value diversity and aspire to create a respectful, safe space for all students.