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Making An Appointment

Keeping Our Community Healthy

Welcome Dragons! Due to the COVID-19 pandemic, details and programming are subject to change as legal guidelines evolve. For the most up-to-date information, visit the Drexel University Coronavirus website. The Counseling Center will continue to monitor and modify our guidance according to university policies and procedures.

Based on guidelines established by Occupational Safety and Health Administration (OSHA), the Counseling Center is offering most of our services virtually at this time, with some limited in-person availability. Groups and workshops will remain virtual using HIPAA-Compliant Zoom at this time. For in-person therapy, please remember:

  • All persons are required to wear masks in all indoor public and shared spaces, regardless of vaccination status. You must wear your mask during your appointment.
  • Please come in no earlier than 5 minutes before your scheduled appointment.
  • If you feel unwell, stay home and request a telehealth appointment if you are feeling well enough to talk.
  • Use good hygiene. Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public space or after coughing, sneezing, or blowing your nose.
  • Use alcohol-based sanitizer.
  • If you contract or are exposed to COVID-19, please isolate yourself, notify Drexel immediately, and comply with case investigators and Contact Tracing team calls.
  • Make sure you have signed up for the Drexel Health Checker app. You will use the Health Checker to report vaccination status, make testing appointments, receive important notifications, and record and track potential symptoms.

The Counseling Center recognizes the potential emotional toll of COVID-19 on many of our Drexel communities. For students looking for resources to help cope with the impact of COVID-19, please visit here. We also recognize that communities of color are disproportionately affected by COVID and how the pandemic has shed light on long-standing systemic health and social inequities, coupled with ongoing racial violence and trauma. Please visit our Coping with Racial Trauma, Discrimination, and Biases page for more resources that may offer support to our students of color.

Location and Hours

201 Creese Student Center
3210 Chestnut St.
Philadelphia PA 19104
Tel: 215.895.1415
Fax: 215.571.3518

Monday - Friday: 8 a.m. to 5 p.m.

Evening appointments may be available for co-op students by request. If you would like to make an appointment for therapy please email If you are trying to reach the Counseling Center for another issue, please call the office at 215.895.1415.

We are closed on all official University holidays.

Students will be asked to complete the following steps when scheduling a first-time appointment:

  1. Students should contact to request an appointment.
  2. After you have confirmed the date and time of your appointment, you will receive an email response which will include information about two additional email notifications you will receive before your meeting time.
  3. The instructions that are listed in these emails must be followed in order for treatment at the Counseling Center to begin. They includes the steps to complete paperwork through an online system and approval of a meeting request via Zoom.
  4. IMPORTANT: ALL PAPERWORK MUST BE COMPLETED AT LEAST TWO HOURS BEFORE YOUR APPOINTMENT TIME OR ELSE YOU WILL BE ASKED TO RESCHEDULE. Please leave yourself enough time as it can take between 20-30 minutes to complete all paperwork. In addition, your paperwork session will time-out after 30 minutes so please complete your forms in one sitting.

If you have questions about this process, please email

If you are currently in crisis, please contact our on-call counselor at 215.416.3337. If this is a psychological emergency and you need immediate attention, please dial 911, call Drexel Public Safety at 215.895.2222, or visit your nearest emergency room.