If you experience difficulty taking your exams, require technical support, or have any questions, please contact us.

Be sure to include your 8-digit University ID number. Responses are typically sent within 24–48 business hours.

Students with Disabilities

Students with disabilities are eligible to receive accommodations for their placement exams.

Please note that before attempting to take any exam(s) students must:

  • Register with Disability Resources via the Clockwork Portal.
  • Provide all necessary documentation as soon as possible to allow for processing time.
  • Await confirmation directly from Disability Resources that an accommodation is in place for the necessary examination(s).

Do not attempt to take an examination until Disability Resources confirms your accommodation is in place. Accommodations may not be added retroactively as placement examinations are taken only once.

Disability Resources is the sole source for information on these accommodations, and will work directly with the department offering an examination to ensure your accommodation is in place. Please do not contact as we cannot confirm any status details regarding accommodation requests or whether an accommodation is in place on an examination.

Disability Resources
Phone: 215.895.1401
TTY: 215.895.2299

Contact Us


Monday and Wednesday–Friday: 9 a.m.–5 p.m.
Tuesday: 9:30 a.m–5 p.m.

During Week 1 of Each Quarter: Monday–Friday: 9 a.m. to 5 p.m.