Scheduling Assistance

If you would like to schedule to take an exam or quiz with the Disability Resources’ Testing Center, please use the scheduling feature on the ClockWork Portal. For more information:

Hours of Operation

General Office Hours:
Monday-Friday: 8 a.m.-5 p.m.

Walk-In Hours:
Monday-Thursday: 1-2 p.m.

Students can attend walk-in hours in-person. During this time, students will be able to speak with an Accommodations Coordinator to discuss any questions that they may have. Requests for accommodations or adjustments will not be approved. If you are unable to make this time, please email us.

Resources for Students and Families

Registering With Disability Resources

Students who are seeking accommodations or temporary adjustments must complete the registration process. The registration process can be completed in one of the following ways:

  1. Online Intake Feature on ClockWork. Please review the Office of Disability Resources Registration Information [PDF] for instructions on how to access the ClockWork Portal.
  2. Complete the Student Request Form [PDF].

In addition to completing the Student Request Form, students are required to submit medical documentation that supports their request for accommodations or temporary adjustment. To learn more about our documentation guidelines, please visit the Forms and Documentation Requirements page.

Co-op Employment Accommodations

Additional Accommodations for Already Registered Students

If you are already registered with the Office of Disability Resources and seeking additional accommodations, please follow the instructions below.

  1. Complete the Student Request Form [PDF].
  2. Submit any medical documentation that you may have that supports your request. 

IMPORTANT: If you are requesting additional accommodations based on the diagnosis that we have on file, you may not be required to submit additional medical documentation.

Submission of Documents

Documentation can be submitted to our office in one of the following ways:

  1. Email:
  2. ClockWork Portal (please see below for instructions)


The ClockWork Portal allows students to complete the following tasks electronically:

  • Submit requests for accommodations and/or temporary adjustments (for new students only).
  • Register to take exams with the Disability Resources’ Testing Center.
  • Submit a request to renew their Accommodation Verification Letter (AVL) and see the status of their request.

Questions pertaining to the operation of ClockWork can be directed to Please allow the Office of Disability Resources 1-2 business days to respond.

The Interactive Process

Once a student has submitted their Student Request Form for Accommodations and supporting medical documentation, an Accommodations Coordinator will offer them an appointment via Drexel email. During the appointment, their request will be discussed in detail, and the student will work with the Accommodations Coordinator to available accommodations or adjustments and additional resources that is available.

Common topics that may be discussed during the appointment are:

  • Additional resources available around campus
  • Guidance on signing up for exams and quizzes with the Testing Center
  • Assistive technology
  • Instructions for requesting a note-taking assistance and audio recording
  • Dining and housing accommodations
  • Temporary transportation adjustments

The Accommodations Verification Letter

At the beginning of every term/semester, students who wish to utilize their approved accommodations for the upcoming term/semester must submit an Accommodation Verification Letter (AVL) Renewal Form. AVLs can only be submitted via the ClockWork Portal.

For instructions on how to submit a request, please review the PDF instructions or you can access the form in the Forms and Documentation Requirements page.

If a student does not renew their accommodations, they will not be able to utilize their approved accommodations.

Once an AVL Renewal Request is submitted, students will be able to see the status of their request. Please allow our office 3-5 business days to process a request.

Medical Students

Medical students are not required to submit an AVL Renewal Form every semester because it is valid for an entire academic year, unless stated otherwise by an Accommodations Coordinator. Please email questions pertaining to the AVL Renewal Process to Please allow 1-2 business days to receive a response.

Questions? Contact Us

Office Location

Main Building
3141 Chestnut Street, Suite 228
Philadelphia, PA 19104

Phone: 215.895.1401
TTY: 215.895.2299
Fax: 215.895.1402

Testing Center Locations

Contact Directory

University City Campus Map