Refund Policies and Procedures

Refund Process

You do not need to submit a request for a refund to be processed; all refunds are automatically processed once financial aid disburses for a term. If you have signed up for eRefund, your refund amount will be directly deposited to the bank of your choice within 48 hours of the refund being processed. Otherwise, a paper check will be mailed to your billing address on file when your refund is processed.

Financial Aid Refunds

In compliance with federal regulations, automatic refunds are processed for all federal financial aid recipients whose total federal funds exceed allowable expenses. Allowable expenses include tuition, fees, University housing, dining plans, and health insurance. Even if you received a refund, please continue to check your eBill each month for changes to your account or adjustments to financial aid that may result in an account balance. 

Please note that for parents receiving a refund from a Direct Parent PLUS Loan, your refund will be mailed to you at the address you listed on your PLUS Loan application as a paper check.

Payment Refunds

Refunds from payments made to the University will be processed depending upon the type of payment made:

  • Personal Check – Funds from personal checks are held for 10 days before they can be refunded.
  • Credit Card – Refunds from a credit card payment will be issued directly to the credit card used. The credit can take anywhere from 5–7 business days to be applied to your credit card from the date the University processes it.
  • Domestic Wire Transfers – Refunds from a domestic wire transfer will be distributed directly to the student.
  • International Wire Transfers – Refunds of less than $10,000 will be distributed directly to the student. Refunds in excess of $10,000 require distribution to the bank that issued the wire payment. The Cashier's Office will reach out to students to collect the necessary information for these types of refunds to be processed.

Tuition Refunds

Drexel University has established a tuition refund policy that allows a refund of tuition and fees when you withdraw from Drexel University or when you’re billed by credit hour and withdraw from a course(s). Nursing equipment fees and health insurance are nonrefundable charges. The refund is a credit to your student account and may result in adjustments to your financial aid. If a credit balance is created on your student account, the credit balance will be refunded to you.

Not included in this policy are charges for University housing and dining plans. Please visit Housing and Residence Life for further information on housing cancellations and Dining & Retail Services for dining plans.

Tuition Refund and Credit Schedule

Contact Us

Hours:

Monday–Friday: 9 a.m.–5 p.m.