Westphal IT supports students, faculty, and staff with software, printing, computer labs, and technology across the college. Browse step-by-step guides on WestphalOne or get help directly from our team.

Step-by-step guides on Westphal One

WestphalOne is our knowledge base, the maintained home for how-to guides written for the Westphal community. Sign in with your Drexel username and password to read them. If you’re a current student, faculty, or staff member, you already have access.

Access Westphal One

Popular guides:

• Getting started: accounts, first-week setup, and the basics. WestphalOne: Start Here
• Printing: Web Print, release stations, and the Print Center. WestphalOne: Printing
• Software: what’s available and how to get it. WestphalOne: Software
• Computer labs and the Virtual Lab: where to work and how to connect. WestphalOne: Classrooms & Computer Labs
• Accounts and access: passwords, permissions, and services. WestphalOne: Accounts & Access
• Network and Wi-Fi: getting connected on campus. WestphalOne: Network & Wi-Fi

Talk to Westphal IT

Real support from a team that knows your tools.

• Email (best for most requests): westphalit@drexel.edu
• Phone (for urgent issues that can’t wait): 215.895.2906
• In person: URBN Center, Room 132
• Online: Submit a request

Our core hours are Monday through Friday, 9:00 AM to 5:00 PM.

University-wide services

Some services are run by Drexel for the whole university. For these, Drexel IT is your resource.

• Password resets and your Drexel account
• Drexel email and Microsoft 365 (Outlook, OneDrive, Teams)
• Campus Wi-Fi (DragonFly, eduroam, DrexelGuest)
• Multifactor authentication (Microsoft Authenticator)
• Zoom

Drexel IT knowledge base

Something not working?

Check the Westphal Status Page first to see if it’s a known issue our team is already addressing.

Westphal Status Page