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Craig J. Loundas, PhD

Instructor, MS in Professional Studies & BS in General Studies; Associate Vice President, Patient Experience, Penn Medicine

headshot of Craig Loundas
Dr. Craig Loundas is the associate vice president for the Penn Medicine Experience at Penn Medicine, the academic medical center of the University of Pennsylvania, consisting of six hospitals, over 450 ambulatory practices sites and home care/hospice services. He is responsible for leader and staff development, performance management, and organizational effectiveness initiatives impacting the patient experience. Craig is a certified facilitator for Crucial Conversations, MBTI, DDI, and Denison Organizational Culture tools. He has presented nationally at Press Ganey, University Healthcare Consortium, the American Society for Training and Development, and the National Center for Healthcare Leadership.
Craig holds the PhD in Adult and Organizational Development from Temple University, where his dissertation studied the impact of active learning techniques on class involvement, satisfaction and achievement.