Dr. Craig Loundas recently retired as Associate Vice President for the Penn Medicine Experience for Penn Medicine and is currently a consultant in organizational change and culture with Fidelum Health and Cooper Medicine. Craig is a certified facilitator for Crucial Conversations, MBTI, DDI, and Denison Organizational Culture tools. He has presented nationally at Press Ganey, University Healthcare Consortium, the American Society for Training and Development, and the National Center for Healthcare Leadership. Craig holds the PhD in Adult and Organizational Development from Temple University, where his dissertation studied the impact of active learning techniques on class involvement, satisfaction and achievement.