Pneumonic Plague

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Response	General Updates	FYI: We are using #EventHashtag for updates on the pneumonic plague release. We encourage everyone to do the same. Officials suspect that the bacteria that causes plague, a life-threatening infection, was released in XXXXXXXXXX area/building #EventHashtag Pneumonic plague is a serious, life-threatening infection caused by inhaling the bacteria. It can spread from person to person #EventHashtag Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to plague #EventHashtag As of now, XXX number of pneumonic plague cases have been confirmed #EventHashtag (1 of 2) We haven’t confirmed the deliberate release of plague and don’t know the extent/ source of the outbreak at this time #EventHashtag (2 of 2) However, we are working hard to figure out how people were exposed and will update you the moment we know more #EventHashtag Local/state/federal officials, including public health/FBI/Homeland Security, are working together. Stay tuned for updates #EventHashtag By staying informed & following instructions from health officials, you can protect yourself and your family from this threat #EventHashtag Public health authorities are working hard to respond to this release. Stay informed & follow instructions from officials #EventHashtag It is natural to be concerned & afraid at a time like this. Stay informed & follow instructions from public health officials #EventHashtag There is a detailed response plan designed to quickly treat people and contain the release http://1.usa.gov/1eOg392 #EventHashtag We know this is scary, but officials are prepared to respond quickly & effectively. Info on plague: http://1.usa.gov/1jFpgIK #EventHashtag (If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.)	Officials suspect that the bacteria that causes plague has been released in XXXXXXXXXX area/building. Pneumonic plague is a serious, life-threatening disease caused by the Yersinia pestis bacterium, and can spread from person to person. Link: addurl.gov Image: Include a photo of a map of infected area Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to the pneumonic plague bacteria. As of now, XXX number of plague cases have been confirmed. Public Health and other local authorities are investigating this incident. Updates will be made as soon as we know more. Link: addurl.gov We haven’t confirmed the deliberate release of plague and we don’t know the extent or source of the release. However, we are working hard to figure out how people were exposed and will update you the moment we know more. #EventHashtag Link: addurl.gov Image: Include photo of Homeland Security logo Public health and other authorities are working hard to respond to this release. By staying informed and following instructions from health officials, you can protect yourself and your family from this threat. Link: addurl.gov Image: Include photo of HHS logo It’s natural to be concerned & afraid at a time like this. Stay informed & follow instructions from public health officials who will help you stay safe. There is a detailed response plan designed to quickly treat people and contain the outbreak. Link: http://1.usa.gov/1eOg392 Image: Include photo of concerned person We know this outbreak is scary, but officials are prepared to respond quickly and effectively. Link: http://1.usa.gov/1jFpgIK Image: Link includes a photo of an official (If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.)
Response	Where to go for more information	Follow @(insert DOH Twitter handle) for updates on #EventHashtag Other good organizations to follow for up to date information include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag Click here for more information from (CDC/WHO) bit.ly/addurl #EventHashtag Text “Follow (insert DOH Twitter handle)” to 40404 to receive updates via text message #EventHashtag Watch the latest (insert time) press briefing on pneumonic plague from (PA DOH/Governor) bit.ly/addurl #EventHashtag *(Tweet key messages from press conference) Have a Facebook account? Like (DOH Facebook Page) for more updates on #EventHashtag The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl Tweet your pneumonic plague questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area)** #EventHashtag	Watch the latest (insert time) press briefing on pneumonic plague from (PA DOH/Governor). The next update on the outbreak will take place at (insert date/time), so keep checking back for the latest information Link: addurl.gov Image: Include photo from press conference Have a Twitter account? If so, follow @(insert DOH or EMA Twitter name) for updates on the spread of plague and what you can do to keep you and your family safe. Link: PA DOH Twitter page Image: Use PA DOH Twitter image Ask us your questions about pneumonic plague by commenting on this post and we’ll do our best to answer them. By staying informed & following instructions from health officials, you can help to protect yourself and your family from this threat. Link: addurl.gov Image: Include photo from press conference For important information and facts about pneumonic plague, like this/these organization(s): (list organizations) Link: Organization(s) website Image: Include photo(s) of organizations Emergency personnel are likely to be very busy responding at the scene. Remember to only use 911 for emergencies. For any other concerns, dial 311. (Or equivalent non-emergency contact center in your area).
Response	What is Pneumonic Plague?	Pneumonic plague is a serious, contagious, and sometimes deadly infectious disease. Learn more http://1.usa.gov/1eOg392 #EventHashtag There is no vaccine for pneumonic plague – it must be treated with antibiotics. http://1.usa.gov/1eOg392 #EventHashtag Do you know the difference between pneumonic and bubonic plague? Click here to learn more. http://1.usa.gov/1eOg392 #EventHashtag Bubonic plague does occur naturally sometimes, but pneumonic plague rarely does, which why we are concerned #EventHashtag Pneumonic plague is caused by the Yersinia pestis bacterium, and can be treated with antibiotics http://1.usa.gov/1jFpgIK #EventHashtag Pneumonic plague is an infection of the lungs caused by inhaling the bacteria http://1.usa.gov/1eOg392 #EventHashtag Yersinia pestis, when released into air, will survive for up to one hour, depending on conditions http://1.usa.gov/1jFpgIK #EventHashtag Antibiotics should be given within 24 hours of the first symptoms to prevent a high risk of death http://1.usa.gov/1eOg392 #EventHashtag	Pneumonic plague is a serious, contagious, and sometimes deadly infectious disease caused by the Yersinia pestis bacterium. There is no vaccine for plague, but it can be treated with antibiotics. For more information visit the link below. Link: http://1.usa.gov/1eOg392 Image: Include photo of medicine bottles Pneumonic plague is different from bubonic plague, which sometimes occurs naturally. Pneumonic plague rarely ever occurs naturally, which is why we are concerned. For more information visit the link below. Link: http://1.usa.gov/1jFpgIK Image: Include photo of microscopic image Pneumonic plague is an infection of the lungs caused by inhaling the Yersinia pestis bacterium. This bacterium, when released into the air, can survive up to one hour, depending on conditions. Learn more: Link: http://1.usa.gov/1eOg392 Image: Needs a photo Early treatment of pneumonic plague is essential and should be given within 24 hours of the first symptoms to prevent a high risk of death. Click the below link for more information. Link: http://1.usa.gov/1jFpgIK Image: Needs a photo
Response	Symptoms of Penumonic Plague	Symptoms of pneumonic plague usually occur between 1 & 6 days after contact with the plague bacteria http://1.usa.gov/1eOg392 #EventHashtag 1of2: 1st symptoms of plague: fever/ headache/weakness/muscle aches/cough/shortness of breath/chills http://1.usa.gov/1eOg392 #EventHashtag 2of2: Other possible symptoms include: coughing up blood, nausea, vomiting, and abdominal pain http://1.usa.gov/1eOg392 #EventHashtag Plague symptoms may be similar flu symptoms; but, plague symptoms last longer / are more intense http://1.usa.gov/1eOg392 #EventHashtag If you’ve been near XXX area and have any symptoms of pneumonic plague, call 9-1-1 immediately #EventHashtag The plague pneumonia gets worse for 2 to 4 days and may cause failure of the lungs and shock http://1.usa.gov/1jFpgIK #EventHashtag Without early treatment, pneumonic plague usually leads to lung failure, shock, & a quick death http://1.usa.gov/1eOg392 #EventHashtag For more information on pneumonic plague, including symptoms visit http://1.usa.gov/1jFpgIK #EventHashtag	The symptoms of pneumonic plague usually occur within 1 to 6 days after a person has had contact with someone who is infected. For more information: Link: http://1.usa.gov/1eOg392 Image: Photo of an ill person Be aware - the first symptoms of pneumonic plague are fever, headache, weakness, muscle aches, cough, shortness of breath, and chills. Other possible symptoms include coughing up blood, nausea, vomiting, and abdominal pain. Learn more: Link: http://1.usa.gov/1eOg392 Image: Photo of an ill person If you have been near XXX area and have any symptoms of pneumonic plague, call 9-1-1 immediately. For more information on plague signs and symptoms, see the link below: Link: http://1.usa.gov/1eOg392 Image: Photo of an ill person Early treatment of pneumonic plague is vital. Without it, pneumonia gets worse for 2 to 4 days and usually leads to lung failure, shock, and a quick death. Link: http://1.usa.gov/1jFpgIK Image: Needs a photo For more information on the symptoms of pneumonic plague, visit: Link: http://1.usa.gov/1jFpgIK Image: Needs a photo
Response	Exposure to Pneumonic Plague	If you live in XXX area & think you were exposed to pneumonic plague call (health department/911) immediately #EventHashtag If you live in XXX area & think you might have been exposed to plague avoid contact with others even if you don’t feel sick #EventHashtag Health officials are working to find anyone who might have been exposed to the disease so they can be offered treatment #EventHashtag If you have been exposed, the right treatment may keep you from getting sick #EventHashtag Several antibiotics are effective for treating/ preventing plague. They should be given within 24 hours of the first symptoms #EventHashtag Antibiotic treatment for 7 days will protect people who have had direct, close contact with infected http://1.usa.gov/1jFpgIK #EventHashtag	If you live in XXX area or think you might have been exposed to pneumonic plague, call (health department/9-1-1) immediately and avoid contact with others even if you don’t feel sick. Link: addurl.gov Image: Include a map of infected area Health officials are working to find anyone who might have been exposed to the disease so they can be offered treatment. Link: addurl.gov Image: Include a photo of the antibiotics If you have been exposed to plague the right treatment may keep you from getting sick. Antibiotics are effective in preventing the onset of plague. In fact, 7 days of treatment will protect people who have had direct, close contact with the infected. Link: http://1.usa.gov/1jFpgIK Image: Needs a photo
Response	Incubation Period	Incubation period refers to the time after exposure when a person does not feel sick & shows no symptoms of disease #EventHashtag The incubation period for pneumonic plague is 1-6 days http://1.usa.gov/1eOg392 #EventHashtag	The incubation period is the time after exposure when a person does not feel sick and shows no symptoms of the disease. The pneumonic plague incubation period is 1-6 days. Link: http://1.usa.gov/1eOg392 Image: Needs a photo
Response	Transmission	To limit the spread of plague health officials need to find & treat those who are sick or were in direct contact w/ the sick #EventHashtag Pneumonic plague is usually spread through the respiratory droplets from a sick person (or animal) sneezing or coughing #EventHashtag Generally, transmission occurs through close and direct contact (within 6 feet) with a sick person http://1.usa.gov/1eOg392 #EventHashtag 1of4: To avoid getting sick, stay away from people with flu-like symptoms and stay away from XXX area #EventHashtag 2of4: Wearing a tight surgical mask protects against pneumonic plague infection http://1.usa.gov/1jFpgIK #EventHashtag 3of4: If you believe you are infected, stay away from others until you can get medical help http://1.usa.gov/1jFpgIK #EventHashtag 4of4: If you are experiencing symptoms of pneumonic plague, cover your mouth when you cough http://1.usa.gov/1jFpgIK #EventHashtag Wear tight fitting surgical mask or use piece of cloth/makeshift mask if no other mask is available http://1.usa.gov/1jFpgIK #EventHashtag Plague is not spread from clothing, furniture, utensils, or bedding #EventHashtag Both humans & animals can be hosts to pneumonic plague and can spread it through respiratory droplets http://1.usa.gov/1pwoVpP #EventHashtag Stay away from and keep your children away from anyone with a confirmed case of pneumonic plague #EventHashtag To diagnose plague, samples of blood/mucus/lymph node aspirate will be sent to a lab for testing http://1.usa.gov/1eOg392 #EventHashtag If you don’t have any symptoms/haven’t been near XXX area/haven’t been near someone sick with plague, you most likely were not exposed #EventHashtag	To limit the spread of plague, health officials need to find and treat those who are sick or were in direct contact with the sick. Image: Sick person Generally, spread of pneumonic plague occurs through close and direct contact (within 6 feet) with a sick person. The disease is usually spread through the respiratory droplets from a sick person (or animal) sneezing or coughing. Link: http://1.usa.gov/1eOg392 Image: Person coughing To avoid getting sick with pneumonic plague, stay away from people with flu-like symptoms and stay away from XXX area. Wearing a tight surgical mask also protects against infection. Link: http://1.usa.gov/1jFpgIK Image: Surgical mask If you believe you are infected, try to stay away from others until you can get medical help. Be sure to cover your mouth when you cough, and wear a tight-fitting surgical mask (or makeshift mask if no other mask is available). Link: http://1.usa.gov/1jFpgIK Image: Person wearing surgical mask FYI - Plague is not spread from clothing, furniture, utensils, or bedding. It is transmitted by both humans and animals through respiratory droplets. Link: http://1.usa.gov/1eOg392 Image: Needs a photo Stay away from and keep your children away from anyone with a confirmed case of pneumonic plague. Link: http://1.usa.gov/1eOg392 Image: Include photo of a child If you believe you are infected with plague, you will be examined in order to be officially diagnosed. Samples of your blood, mucus, or lymph node aspirate will be sent to a lab for testing. Link: http://1.usa.gov/1eOg392 Image: Needs a photo If you don’t have any symptoms of pneumonic plague, haven’t been near XXX area, and haven’t been near someone sick with plague, you most likely were not exposed. Image: Needs a photo
Response	Treatment	Call 911 immediately if you show signs of plague http://1.usa.gov/1jFpgIK #EventHashtag Live in XXX area & have symptoms? Stay away from others & call 911 immediately #EventHashtag If you think you were exposed to plague call (health department/9-1-1) immediately even if you don’t feel sick #EventHashtag There are enough antibiotics for everyone who needs them #EventHashtag There is no vaccine for pneumonic plague, but it can be effectively treated with antibiotics http://1.usa.gov/1eOg392&EventHashtag Health officials are working to identify anyone who might have been exposed to the bacteria so they can be offered treatment #EventHashtag Early treatment of pneumonic plague is really important http://1.usa.gov/1eOg392 #EventHashtag If you have symptoms, begin medical treatment as soon as possible to increase the chance of recovery http://1.usa.gov/1eOg392 #EventHashtag To prevent a high risk of death, antibiotics should be given within 24 hours of the first symptoms http://1.usa.gov/1eOg392 #EventHashtag Once a patient is diagnosed with pneumonic plague they should be hospitalized and medically isolated http://1.usa.gov/1pwoVpP #EventHashtag A person exposed to someone with plague can avoid infection if he/she begins treatment within 7 days http://1.usa.gov/1eOg392 #EventHashtag Antibiotic treatment for 7 days will protect people who have had close contact with infected patients http://1.usa.gov/1jFpgIK #EventHashtag Protect yourself and your family by following instructions from public health authorities #EventHashtag	Call 9-1-1 immediately if you show signs of pneumonic plague. Link: http://1.usa.gov/1jFpgIK Image: Doctor If you live in XXX area and have symptoms, stay away from others and call 9-1-1 immediately. Image: Map of area If you think you were exposed to plague, call (health department/9-1-1) immediately, even if you don’t feel sick. Link: http://1.usa.gov/1jFpgIK Image: Map of area There is no vaccine for plague, but it can be effectively treated w/ antibiotics, and there are enough antibiotics for everyone who needs them. Health officials are working to identify anyone who might have been exposed plague so they can receive treatment. Link: http://1.usa.gov/1eOg392 Image: Antibiotics Early treatment of pneumonic plague is really important – if you have symptoms, begin treatment as soon as possible to increase the chance of recovery. Antibiotics should be given within 24 hours of the first symptoms to prevent a high risk of death. Link: http://1.usa.gov/1jFpgIK Image: Antibiotics Once a patient is diagnosed with pneumonic plague, he/she should immediately be hospitalized and medically isolated (separated from non-infected people). Link: http://1.usa.gov/1eOg392 Image: Hospital Antibiotic treatment within 7 days, and for 7 days, will protect those who have had close contact with infected patients. Continue to protect yourself and your family by following instructions from public health authorities. Link: http://1.usa.gov/1jFpgIK Image: Antibiotics
Response	PODs	Antibiotics are available to treat plague. Learn more info & find a Point of Dispensing near you bit.ly/addurl #EventHashtag PODs (Points of Dispensing) are providing plague antibiotics. Click here for info on PODs near you bit.ly/addurl #EventHashtag What is a Point of Dispensing (POD)? It’s a place that gives out medication like pills or vaccinations during an emergency #EventHashtag PODs are for everyone, regardless of need/ability. Be patient w/ us, & if you need extra time/service when arriving, just ask #EventHashtag The head of your household can pick up medications for your entire family at the POD #EventHashtag Antibiotics available today at XXX from Xam to Xpm. Bring ID. No health insurance or payment needed bit.ly/addurl #EventHashtag PODs will be opening at day/time. Please visit bit.ly/addurl for locations and more information #EventHashtag PODs will be open on XXX date/time. Find one near you bit.ly/addurl #EventHashtag <Map of PODs in area> Hours for PODs in XXX county are from (Open Time) until (Closing Time). Go to bit.ly/addurl for more info #EventHashtag Reminder: POD at (location) will be closing at XXX time/day bit.ly/addurl #EventHashtag Free transport will be provided to and from POD site. Site also has free parking bit.ly/addurl #EventHashtag Bring ID/necessary filled out forms to POD. It is not a shelter, do not bring overnight bag/money bit.ly/addurl #EventHashtag At POD, be prepared to fill out medical screening/consent forms. Info on the antibiotics will also be provided bit.ly/addurl #EventHashtag (Counseling services/Mental health resources) will be available at your local POD bit.ly/addurl #EventHashtag	PODs (Points of Dispensing) are providing antibiotics to treat plague. They are for everyone, regardless of need or ability. Please be patient with us, and if you need extra time or service, just ask. Learn more information & and find a POD near you with the link below. Link: addurl.gov Image: Include a map of local PODs What is a Point of Dispensing (POD)? It’s a place that gives out medication like pills or vaccinations to protect the general public during an emergency. Image: Include picture of POD The head of your household can pick up medications for your entire family at the POD. Image: Include picture of POD Antibiotics are available today at XXX from XX am to XX pm. Bring ID. No health insurance or payment needed. Link: addurl.gov Image: Include a map of local PODs PODs will be opening at day/time. Find one near you by visiting the link below. Link: addurl.gov Image: Include a map of local PODs Hours for PODs in XXX county are from (Open Time) until (Closing Time). They will remain open from XXX until XXX. For more information visit the link below. Link: addurl.gov Image: Include a map of local PODs Reminder: POD at (location) will be closing at XXX time/day. For more information visit the link below. Link: addurl.gov Image: Include a map of local PODs Free transport will be provided to and from POD site. The site also has free parking. Bring ID and necessary filled out forms to POD. It is not a shelter, so do not bring an overnight bag or money. Link: addurl.gov Image: Include a photo of required forms Once at POD, be prepared to fill out medical screening and consent forms. Information on the antibiotics will also be provided. (Counseling services/Mental health resources) will also be available at POD. Link: addurl.gov Image: Include photo of required forms
Response	Isolation of Pneumonic Plague Cases	Know the difference between quarantine and isolation? Click here to learn more: http://1.usa.gov/1gPmcCP #EventHashtag	Do you know the difference between quarantine and isolation? Click here to learn more Link: http://1.usa.gov/1gPmcCP Image: Link includes Ready and HHS logos
Response	Mental Health	Mental health resources will be available at your local POD (Point of Dispensing). For hours & locations: bit.ly/addurl #EventHashtag Mental health services resources are available. Call XXX-XXX-XXXX or visit http://1.usa.gov/1krygvf #EventHashtag Feeling depressed or stressed? Mental health resources are available in your area bit.ly/addurl #EventHashtag Help yourself and your community heal: visit this website for tips http://1.usa.gov/ShAMxO #EventHashtag If the stress is too much for you, ask for help. Contact friends/family or XXX-XXX-XXXX bit.ly/addurl #EventHashtag There are many things you can do to cope with this event: talk with family/friends/clergy http://1.usa.gov/1krygvf #EventHashtag Talk to your children about their thoughts. You don’t have to have all the answers, just listen http://1.usa.gov/1cTJLv0 #EventHashtag Need to talk to someone? SAMHSA is a free, confidential helpline for those in need after a disaster http://1.usa.gov/1kwrc1R #EventHashtag Talk to someone about your feelings to ease stress, even though it may seem difficult http://1.usa.gov/1mlxH8M #EventHashtag Retweet important messages from SAMHSA	Mental health resources will be available at your local POD (Point of Dispensing). For hours and locations call XXX-XXX-XXXX or visit the link below. Link: addurl.gov Image: Include a map of local PODs Feeling depressed or stressed? Mental health resources are in your available and in your area. Call XXX-XXX-XXXX or visit the link below. Link: http://1.usa.gov/1krygvf Image: Link includes a photo Help yourself and your community heal. Visit the website below for tips. Link: http://1.usa.gov/ShAMxO Image: Link includes a photo If the stress is too much for you, ask for help. There are many things you can do to cope with this event: talk with family, friends, and clergy. Link: http://1.usa.gov/1krygvf Image: Link includes a photo Talk to your children about their thoughts. You do not need to have all the answers, just listen. Link: http://1.usa.gov/1cTJLv0 Image: Link includes a photo Talk to someone about your feelings to ease stress, even though it may seem difficult. Need someone to talk to? SAMHSA is a free, confidential helpline for those in need after a disaster. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo Share important messages from SAMHSA
Response	Check in with family	Update your social networks or text family/friends to say you’re OK. Phone lines may be jammed #EventHashtag If it safe to go outside, check on neighbors, family who are worried or may need help #EventHashtag Use Red Cross’ Safe and Well site to let your family and friends know that you are ok http://bit.ly/1F2yFjR #EventHashtag	Update your social networks or text your family and friends to say you’re OK. Phone lines may be jammed. If it is safe to go outside, check on neighbors and family who are worried or may need help. Link: addurl.gov Image: Use social media logo or show someone texting Want to touch base with your loved ones to let them know that you are alright? Log on to the Red Cross’ Safe and Well site here: Link: http://bit.ly/1F2yFjR Image: Link has an image
Response	Pets	Stay away from and keep your pets away from anyone who might have pneumonic plague http://1.usa.gov/1pwoVpP #EventHashtag	Remember, animals can also host pneumonic plague. Stay away from and keep your pets away from anyone who might be infected. Link: http://1.usa.gov/1pwoVpP Image: Use photo of a dog or cat
Response	Social Service Needs	Retweet updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not tweeting use the following messages: Volunteers needed! Please contact XXX for more info bit.ly/addurl #EventHashtag For Southeastern PA: In need of non-emergency aid? Call 2-1-1 #EventHashtag If you are an agency that supports individuals in their homes, contact your county, call 2-1-1, or click here http://www.211sepa.org #EventHashtag Retweet important messages from city/Red Cross	Share updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not posting on FB use the following messages: Volunteers needed to help following the pneumonic plague release! Please contact XXX for more information. Link: addurl.gov Image: Volunteer For Southeastern PA: In need of non-emergency aid? Call 2-1-1 or visit http://www.211sepa.org/ Image: 211 SEPA logo If you are an agency that supports individuals in their homes, get in touch with your county by contacting them directly, by calling 2-1-1, or by visiting the link below. Link: http://www.211sepa.org/ Image: Add an image of 211 SEPA logo Share important messages from the city/Red Cross
Response	Rumor Control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
Recovery	General Updates	FYI: We are using #EventHashtag for updates following pneumonic plague. We encourage everyone to do the same. Watch the latest (insert time) press briefing on pneumonic plague from (PA DOH/Governor) bit.ly/addurl #EventHashtag *(If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference) (Tweet key messages from press conference)* Have a Facebook account? Like (DOH Facebook Page) for more updates on #EventHashtag Tweet your plague questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area) #EventHashtag Reminder: Follow @(insert DOH Twitter handle) for updates on #EventHashtag #recovery Other good orgs to follow for updated info on recovery include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag *(Monitor and Retweet key messages) (If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.)**	Watch the latest (insert time) press briefing following the plague outbreak from (PA DOH/Governor). The next update on the plague outbreak will take place at (insert date/time), so keep checking back for the latest information Link: addurl.gov Image: Include photo from press conference Have a Twitter account? If so, follow @(insert DOH Twitter Name) for updates on how to stay safe following the pneumonic plague outbreak. Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image Want to receive updates about pneumonic plague via text message on your phone? Text “Follow (insert DOH Twitter handle)” to 40404, and stay in the know. Remember: only use 9-1-1 for emergencies. For other requests, call 3-1-1 (Or equivalent non-emergency contact center in your area). Other good organizations to follow for updated info on recovery are (insert Twitter handles of appropriate federal/state/local officials). *(Monitor and share key messages) (If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials” Be sure to provide messages detailing the specific steps that your agency and your partners are taking to further investigate the incident.)**
Recovery	Mental Health	PODs are closing but mental health services will remain open. For more info call XXX-XXX-XXXX or visit bit.ly/addurl #EventHashtag Mental health services remain open in your area. For more info visit bit.ly/addurl #EventHashtag Mental health services are open in XXX counties. For more info visit bit.ly/addurl #EventHashtag Mental health services will remain open until XXX day/time. For more info visit bit.ly/addurl #EventHashtag Coping with this situation can be stressful. SAMHSA is a free, confidential service to help http://1.usa.gov/1kwrc1R #EventHashtag Feeling depressed or stressed? Mental health services are in your area bit.ly/addurl #EventHashtag Talk to your children about their thoughts. You do not need to have all the answers, just listen #EventHashtag Help yourself and your community heal: visit this website for tips http://1.usa.gov/ShAMxO #EventHashtag Give yourself time to heal. If you need help contact XXX-XXX-XXXX or visit bit.ly/addurl #EventHashtag Talk to someone about your feelings to ease stress, even though it may seem difficult http://1.usa.gov/1mlxH8M #EventHashtag There are many things you can do to cope with this event: talk with family/friends/clergy http://1.usa.gov/1krygvf #EventHashtag	PODs are closing but mental health services will remain open in your area. For more information call XXX-XXX-XXXX or visit the link below. Link: addurl.gov Image: Include a map of mental health facilities Mental health services are open in XXX counties. They will remain open until XXX day/time. For more information call XXX-XXX-XXXX or visit the link below. Link: addurl.gov Image: Include a map of mental health facilities Coping with this situation can be stressful. SAMHSA is a free, confidential service to help if you are feeling depressed or stressed. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo Talk to your children about their thoughts. You do not need to have all the answers, just listen. Image: Parent talking to child Help yourself and your community heal. If you need help contact XXX-XXX-XXXX or visit the website below for tips. Link: http://1.usa.gov/ShAMxO Image: Show a distressed person Talk to someone about your feelings to ease stress, even though it may seem difficult. There are many things you can do to cope with this event: talk with family/friends/clergy. Link: http://1.usa.gov/1krygvf Image: Show a distressed person
Response	Medical Supplies	Retweet messages/maps about status of pharmacies from partner agencies Out of your daily meds? Click here for an updated map of pharmacies that are open in your area bit.ly/addurl #EventHashtag‬	Share messages/maps about status of pharmacies from partner agencies Out of your daily medication following the pneumonic plague outbreak? Check out this map for an updated look at which pharmacies are open in your area Link: addurl.gov Image: Include image of map
Recovery	PODs	PODs at (location) will be closing on XXX day/time bit.ly/addurl #EventHashtag Questions about your local POD shutting down? Call XXX-XXX-XXXX bit.ly/addurl #EventHashtag Reminder: POD at (location) will be closing at XXX time/day bit.ly/addurl #EventHashtag	PODs at (location) will be closing on XXX day/time. If you have any questions, call XXX-XXX-XXXX or visit the website below. Link: addurl.gov Image: Show map of location
Recovery	Social Service Needs	Retweet updates on social service needs from DPW, Salvation Army, and United Way. For Southeastern PA: In need of non-emergency aid? Call 2-1-1 or visit http://www.211sepa.org/ #EventHashtag If you are an agency that supports individuals in their homes, get in touch w/ your county by contacting them directly, or by calling 2-1-1 #EventHashtag	Share updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not posting on FB use the following messages: For Southeastern PA: In need of non-emergency aid? Call 2-1-1 or visit http://www.211sepa.org/ Image: 211 SEPA logo If you are an agency that supports individuals in their homes, get in touch with your county by contacting them directly, or by calling 2-1-1. Image: 2-1-1 SEPA (or other local 2-1-1) logo
Recovery	Rumor control	Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them. If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.	Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible. If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.