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Drexel Campus with Dragon

Student FAQs

A Message from the Senior Vice President for Student Success

As Drexel’s campus emerges from the pandemic with a renewed optimism, we must continue to do all that we can to ensure the health and safety of both ourselves and our communities. Our goal is within reach — it’s up to us to support one another as we complete this final stretch.


Town Halls


Drexel continues to be committed to the success of its students. During this challenging time, faculty and professional staff are ready to support students as they navigate new ways of learning while still being active members of the Drexel community. This is an unprecedented time, but it's important to stay connected. From attending advising and counseling appointments to joining a favorite club's virtual meeting, there are plenty of ways to stay engaged, receive the support you need and take advantage of all the Drexel experience has to offer.

Please check this FAQ page regularly, as information is updated to reflect the situation as it evolves. 

Key Information for Students

Questions about COVID-19 testing, illness and symptoms, quarantine/isolation, or safety protocols? Call the COVID Questions line at 215-703-2335. If you have specific questions about testing procedures, test scheduling, receiving test results, and using the Drexel Health Checker, contact 215-703-2335 or email

Key Dates (Spring 2021)

  • Winter quarter classes end: March 13
  • Spring break begins: March 22
  • Spring quarter classes begin: March 29
  • Spring quarter classes end: June 5
  • Virtual college and school graduation ceremonies: Week of June 7
  • University-wide graduation ceremony: June 11

* Students in select professional programs will return to campus for their remote academic programs as currently scheduled. Individuals within programs at the College of Medicine, the Graduate School of Biomedical Sciences and Professional Studies, the College of Nursing and Health Professions, and the Kline School of Law will be contacted by their academic leaders with more information.

See University Messages for latest updates.

Vaccination Requirement

Starting in Academic Year 2021, all undergraduate and graduate students taking part in any face-to-face classes, participating in extracurricular or other program activities on campus, accessing any facilities on campus, participating in any team sports, or working in Drexel facilities, will be required to receive a COVID-19 vaccine. This applies to both full- and part-time students who spend time on campus, whether they live or work on campus or off campus. Students in the College of Nursing and Health Professions and the College of Medicine must also be vaccinated for clinical placements as do students planning for university-related domestic or international travel.

Vaccination is not required for students who are attending fully online classes with no in-person requirements, who are not living on campus, and who are not returning to campus at any time for any other reason (such as on-campus work, social engagements, or other extracurricular or programmatic activities).

For more information, please visit our vaccines information page: COVID-19 Vaccination.


Face masks that cover the nose and mouth are required in all campus buildings, facilities, and leased properties. Face masks are also required outdoors, unless you are fully vaccinated (even then, masks are strongly recommended). Wearing a mask is one of the most important steps you can take to reduce the spread of COVID-19, even if you don’t feel sick. One washable cloth mask will be provided to all students, faculty and professional staff, and disposable face masks will be available to those who forget to bring their own. However, the responsibility to have and wear a mask belongs to each member of the campus community— all employees, students and visitors. Face masks may only be removed if you are in a private office, alone with the door closed. This policy aligns with the Philadelphia Department of Public Health mask requirement.

While it is not yet officially recommended by the CDC, Drexel also suggests “double-masking” (layering one mask over another) as a way for students and staff to reduce their risk of infection while in indoor spaces. Adding an extra mask can help filter more viral particles or block gaps at the side of your mask, especially if you don’t have access to medical-grade masks or insertable mask filters. If you do decide to wear two masks, infectious disease experts have recommended layering a close-fitting cloth mask over a surgical or disposable mask.

Face shields are available for employees and students who cannot wear a face mask for health reasons or have a specific need to use both a mask and a face shield. Students should contact and staff/faculty should contact their HR business partner to request a reasonable accommodation. Additionally, if a Drexel community member is unable to apply and remove a face covering without assistance, the individual should contact Drexel Human Resources or Disability Resources to request a reasonable accommodation.

Residential Life & Dining

Drexel University housing will be open for the spring term. If you have any questions, please contact Housing and Residence Life at or visit the Housing and Residence Life website. You can also call 215.895.6155 for the latest information regarding housing at Drexel.

Financial Commitment

Drexel University remains committed to helping students overcome financial obstacles. The following are some of examples of what Drexel is doing to assist students:

  • The University will be freezing undergraduate tuition at the 2020–2021 rate for fall quarter 2021. This freeze will be reflected on a student’s eBill once they have registered for fall coursework; it will be listed as a Fall Tuition Reduction credit.
  • Drexel will also continue to keep the general University fee costs for undergraduate students the same as they have been the past five years.
  • Drexel has remained committed to offering institutional financial aid to students during the pandemic.
  • The University continues to offer a payment plan option to eligible students. This plan can be used to cover costs over the span of a term. More information is available on the Drexel Central website.

COVID-19 Illness or Exposure

Please go to "If You Feel Sick" for information about what to do if you have symptoms or have been exposed to COVID-19.

Reporting an Unsafe Situation

If you know of a recent (or upcoming) situation in which people in the Drexel community may have been exposed to COVID-19, especially due to a health and safety violation, please visit the Drexel Compliance Hotline site at and click the button under "For COVID-19 Questions or Concerns."


Classes and Exams: Info for Students

What if I need help accessing Drexel services and resources remotely?

What expectations should I have for remote classes?

Students should expect that their remote courses will be a mix of synchronous (i.e., course sessions that will be offered virtually to all registered students at the same time using tools like Zoom) and asynchronous engagement.

Any course sessions that are being delivered synchronously must be conducted during the originally scheduled time slot (Eastern Time).

To accommodate students in widely varying time zones or who need other academic accommodations, all synchronously delivered content must be recorded and made available to students (i.e., posted to Blackboard). In keeping with current University policy, students are free to download and use these recordings for their own use but are prohibited from distributing them.

To avoid course scheduling conflicts that may arise due to synchronous engagement, we will be following our normal registration process, which restricts students from registering for two classes during the same time slot.

As always, faculty are required to provide office hours, which will now be conducted remotely (e.g., online, phone, etc.) and should be clearly listed in the course syllabus.

How can I connect with my academic advisor?

Academic advisors within the colleges and schools are ready to work remotely with students, using Microsoft Teams and Zoom, in addition to corresponding by phone and email. Students can continue to schedule appointments with their academic advisors as before; scheduling appointment technology is available through the DrexelOne portal on the My Success Team Channel.

What should I know about Disability Services regarding COVID-19?

What if I am a semester student?

Graduate School of Biomedical Sciences and Professional Studies: Remote instruction will continue for all courses in the graduate programs. Except where otherwise specified, classes will meet remotely at their regularly scheduled times. 

For other semester programs, including those in the College of Medicine, Dornsife School of Public Health and Kline School of Law, please consult your college/school officials for updates.

Who decided which courses will be held on campus?

The decision to hold a particular course on campus was made collaboratively by the academic unit, the Provost's office and the Office of the University Registrar. The decision-making took into consideration the need for the course to be taught in person to maintain the academic rigor and integrity of the course, along with the capacity of the University to safely deliver instruction.

How will students be notified whether their class is on campus or not?

All information regarding instructional methods for each course are noted in the Term Master Schedule of courses as well as in DrexelOne when students search and register for winter courses.

My class is scheduled to be held on campus and I would rather take it remotely. What do I do?

Students in this situation should contact their academic advisor to explore alternative options.

What do I do if I have questions or concerns regarding my courses and/or graduation?

We recommend that students contact their academic advisor as soon as possible so that any questions or concerns can be properly addressed.

What support and resources are available for students?

Drexel continues to offer a wide variety of support resources for students engaged in all learning modalities. If a student is seeking academic support for coursework, they should visit the Learning Alliance webpage to explore tutoring and other content resources. In addition, the Center for Learning and Academic Success Support Services (CLASS) offers peer and professional academic coaching to customize learning strategies to individual student needs; they are also well-versed on all institutional resources and can help students get connected to the appropriate support. There are also programs to support specific student communities, such as the Drexel Autism Support Program (DASP), the Office of Disability Resources, the Center for Inclusive Education and Scholarship, the Louis Stokes Alliance for Minority Participation, and Veteran Student Services.

Additionally, Drexel University’s Student Success team offers a variety of experiences and services to help students get connected to social, residential, spiritual/religious, wellness and civic opportunities. Visit the Student Life webpage to learn more about services and activities.

Students who have hardware or software needs should contact their academic advisor for support. In addition, Drexel IT provides guidance on its web page for connecting to Drexel resources remotely. This includes information on accessing free or discounted internet and data services during COVID-19. There is also an online form for students to request a loaner laptop.

Will faculty and academic advisors provide online office hours outside of class?

Academic advisors, faculty and support services will be accessible remotely for students to ask questions, address concerns and receive assistance. If a student has any difficulty connecting with these individuals and services, they should contact their academic advisor for assistance.

Will the Pass/No Pass option be continued for this term?

Pass/No Pass will continue for the winter and spring quarters. Students should discuss this option and the deadline to opt in with their academic advisor. Semester students should contact their programs directly to determine whether P/NP is an option for them. Please refer to the FAQs about the P/NP Grading Option: FAQ for Students: Pass/No Pass 

Residential Students: Housing and Dining

Who do I contact if I have housing questions?

If you have any questions, please contact Housing and Residence Life at or visit the Housing and Residence Life website. You can also call 215.895.6155 for the latest information regarding housing and Drexel's coronavirus (COVID-19) response.

Will students still be able to live on-campus?

Drexel University housing will be open to undergraduates during the winter quarter and spring semester. Dorms will be single-occupancy only. Priority will be given to students with emergency or hardship situations (such as international students who cannot travel home).

What is the Residential Guest Policy?

Guests will not be permitted at any time during the winter term/spring semester; this includes the move-in process. Building access is limited to residents and Drexel essential personnel. Failure to comply with this policy may result in disciplinary action under the Student Code of Conduct, including but not limited to a fine and/or loss of housing.

Will students and employees returning to campus from states experiencing a surge of COVID-19 cases be required to quarantine?

Members of the Drexel community coming from U.S. states outside Pennsylvania are no longer required to quarantine prior to arriving on campus.

Will international students returning to campus be required to quarantine?

International students should quarantine for 2 weeks prior to departing their home country for the United States, unless they have been vaccinated with a vaccine authorized by the United States FDA or one acceptable to Drexel as listed in our vaccination FAQ. Per CDC guidelines, they will also need to obtain a negative COVID-19 test no more than 3 days prior to arriving in the United States. Upon arrival to campus depending on vaccine status, International students may be required to receive COVID-19 testing. Students who are traveling from countries identified as very high-risk or high-risk by the CDC, as well as students from countries on the CDC’s prohibited travel list, should contact International Students and Scholars Services before attempting to make travel plans. For more about COVID testing policies, see our COVID-19 Testing page.

What should I plan to bring with me if I'm asked to quarantine or self-isolate?

Students should plan to bring two weeks' worth of supplies if they are asked to quarantine or self-isolate. Review this list of suggested items to pack [PDF] and visit our Quarantine and Isolation page for more information.

Who can I contact with questions about my lease with ACC?

Drexel University housing will be open to undergraduates during the winter quarter and spring semester. Residence halls will be single-occupancy only. Priority will be given to students with emergency or hardship situations (such as international students who cannot travel home).

Questions regarding American Campus Communities should be addressed directly with the property.

Where can I find information about on-campus dining services?

For information on dining plans, locations and operations, please visit the Drexel Campus Dining webpage.

Where can I eat and drink on campus?

There are designated areas across campus where students, faculty and professional staff can eat outside or in specific areas of academic buildings.

Students with accommodations to eat or drink during classes or exams should reach out to to discuss options for the winter term. Questions about larger events or activities involving food should be coordinated through Event Services.

  • On the Center City campus, the following are designated eating locations for students, faculty and professional staff:
    • Main lobby near the ATM
    • Main lobby near the café
    • Student lounge on the first floor
    • Room 3302
    • Room 3304

    NOTE: Seating plans are being reviewed by Environmental Health and Safety.

  • On the Queen Lane campus, the Café seating areas have been designated as a dining location for students, faculty and professional staff.
  • On the University City campus, tents have been set up for food and drink consumption at Race Street Lawn, the fitness plaza by the Recreation Center (33rd and Market), and in Lot R (Arch Street between 33rd and 34th).

Are the local businesses near Drexel's campus open?

Drexel Business Services is in close contact with the private retail and dining establishments that operate on and near the University City campus. Many are offering a Dragon Special to welcome back the campus community. For an updated list, visit the Dining and Retail Directory. Be sure to visit the individual businesses’ website directly to confirm hours of operation and offerings.


Will on-campus events continue?

Only essential events (those critical to the operation and mission of the University) will be permitted. Please continue to organize virtual and other events that don't take place in person, whenever possible. See the Visitors and Events page for more information and guidelines for events on and off campus.


Additional Information for Students

Please visit the pages below for additional information for students on Drexel’s COVID-19 response and resources. Please also refer to your school, college, or department’s website for information specific to your program of study.


Updated May 5, 2021