For a better experience, click the Compatibility Mode icon above to turn off Compatibility Mode, which is only for viewing older websites.

Drexel Campus with Dragon

Student FAQs

Overview

Drexel continues to be committed to the success of its students. During this challenging time, faculty and professional staff are ready to support students as they navigate new ways of learning while still being active members of the Drexel community. This is an unprecedented time, but it's important to stay connected. From attending advising and counseling appointments to joining a favorite club's virtual meeting, there are plenty of ways to stay engaged, receive the support you need and take advantage of all the Drexel experience has to offer.  

Please check this FAQ page regularly, as information is updated to reflect the situation as it evolves. 

Key Information for Students

MASK POLICY

Masks are required in all campus buildings, facilities, and leased properties. Masks are also required outdoors when social distancing of 6 feet or more is not possible. Wearing a mask is one of the most important steps you can take to reduce the spread of COVID-19, even if you don’t feel sick. One washable cloth mask will be provided to all students, faculty and professional staff, and disposable masks will be available to those who forget to bring their own. However, the responsibility to have and wear a mask belongs to each member of the campus community— all employees, students and visitors. Masks may only be removed if you are in a private office, alone with the door closed. This policy aligns with the Philadelphia Department of Public Health mask requirement.

Face shields are available for employees and students who cannot wear a mask for health reasons or have a specific need to use both a mask and a face shield. Students should contact disability@drexel.edu and staff/faculty should contact their HR business partner to request a reasonable accommodation. Additionally, if a Drexel community member is unable to apply and remove a face covering without assistance, the individual should contact Drexel Human Resources or Disability Resources to request a reasonable accommodation.

Modified Fall Term Schedule

The University will deliver a full 10-week term which will begin as planned on September 21 and end on December 14. To minimize the potential for virus spread, students who are on campus will be asked to depart by Thanksgiving. Following the Thanksgiving break, students will complete their final week of the quarter and finals remotely rather than traveling back and forth for Thanksgiving and increasing the potential for viral transmission.

Course Delivery Options

In order to meet social distancing guidelines in the University’s academic spaces, Drexel’s colleges and schools are conducting a review of their respective course portfolios and determining which courses must include some face-to-face learning activities for all enrolled students based on professional accreditation requirements; which can be entirely face-to-face; which can be a combination of face-to-face and remote (hybrid); and which classes can be conducted entirely remote.

The review and classification of courses is currently underway, and more details will be available soon. Given the mix of face-to-face, hybrid and remote for the fall term, the University is preparing instructors to pivot to remote-only instruction if it is deemed necessary by public health authorities. More information about the instructional methods can be found on Drexel Central’s Course Registration webpage.

Residential Life & Dining

Students living in traditional on-campus residence halls where residents share community bathrooms will be assigned to single rooms whenever possible. Suite-style halls, where a small number of students share a bathroom and common area, will still allow students to have a roommate. 

Drexel will facilitate a contactless move-in weekend for new students. Knowledgeable current students, faculty and professional staff will be there to welcome students to campus. Students should plan to bring no more than two family members to campus for move-in. Masks will be required for all family members participating in move-in. Further information about housing for new and returning students is available on the Housing & Residence Life webpage. 

Dining halls on campus will have more grab-and-go options, and seating arrangements will be in alignment with public health guidelines.

Classes and Exams: Info for Students

Will Drexel be modifying the fall term?

The University will deliver a full 10-week term which will begin as planned on September 21 and end on December 14. To minimize the potential for virus spread, students who are on campus will be asked to depart by Thanksgiving. Following the Thanksgiving break, students will complete their final week of the quarter and finals remotely rather than traveling back and forth for Thanksgiving and increasing the potential for viral transmission.

What is a “hybrid” approach, according to Drexel?

At Drexel, the hybrid approach is an instructional method for learning that is both flexible and adaptive. In the hybrid instructional method, some class meetings are in-person (FTF), at established times and in campus space(s), while others are remote (either synchronous or asynchronous).

The hybrid approach provides our students with more flexibility and options for the fall. This is especially important due to the current nature of COVID-19.

Will students have the option of taking a course remotely if they are concerned?

Drexel University will be offering multiple course instruction methods in the fall in an effort to make the return to campus as safe as possible​, including remote and hybrid courses. More information about the instructional methods can be found on Drexel Central’s Course Registration webpage. In addition, new first-year international students who are unable to attend classes on campus due to travel restrictions should consider exploring Drexel’s Remote Fall 2020 option.

 

What if I need help accessing Drexel services and resources remotely?

What expectations should I have for remote classes?

Students should expect that their remote courses will be a mix of synchronous (i.e., course sessions that will be offered virtually to all registered students at the same time using tools like Zoom) and asynchronous engagement.

Any course sessions that are being delivered synchronously must be conducted during the originally scheduled time slot (Eastern Daylight Time).

To accommodate students in widely varying time zones or who need other academic accommodations, all synchronously delivered content must be recorded and made available to students (i.e., posted to Blackboard). In keeping with current University policy, students are free to download and use these recordings for their own use but are prohibited from distributing them.

To avoid course scheduling conflicts that may arise due to synchronous engagement, we will be following our normal registration process, which restricts students from registering for two classes during the same time slot.

As always, faculty are required to provide office hours, which will now be conducted remotely (e.g., online, phone, etc.) and should be clearly listed in the course syllabus.

What is the grading policy for Summer term?

We recognize that the COVID-19 pandemic has brought much uncertainty and disruption to the lives of our students. After serious consideration and conversation with deans, faculty and our students, it became clear that following our standard grading policy during this unprecedented time was not the best path forward. For that reason, we will offer the option for students to take summer term courses on a Pass/No Pass basis.

Details are available at this link. An FAQ from the Office of the Provost about the Pass/No Pass option is available here.

How can I connect with my academic advisor?

Academic advisors within the colleges and schools are ready to work remotely with students, using Microsoft Teams and Zoom, in addition to corresponding by phone and email. Students can continue to schedule appointments with their academic advisors as before; scheduling appointment technology is available through the DrexelOne portal on the My Success Team Channel.

What should I know about Disability Services regarding COVID-19?

What if I am a semester student?

Graduate School of Biomedical Sciences and Professional Studies: Remote instruction will continue for all courses in the graduate programs. Except where otherwise specified, classes will meet remotely at their regularly scheduled times. 

For other semester programs, including those in the College of Medicine, Dornsife School of Public Health and Kline School of Law, please consult your college/school officials for updates.

Who decided which courses will be held on campus?

The decision to hold a particular course on campus was made collaboratively by the academic unit, the Provost's office and the Office of the University Registrar. The decision-making took into consideration the need for the course to be taught in person to maintain the academic rigor and integrity of the course, along with the capacity of the University to safely deliver instruction.

How will students be notified whether their class is on campus or not?

All information regarding instructional methods for each course are noted in the Term Master Schedule of courses as well as in DrexelOne when students search and register for fall courses.

My class is scheduled to be held on campus and I would rather take it remotely. What do I do?

Students in this situation should contact their academic advisor to explore alternative options.

What do I do if I have questions or concerns regarding my courses and/or graduation?

We recommend that students contact their academic advisor as soon as possible so that any questions or concerns can be properly addressed.

What has Drexel done to improve remote courses since the spring?

We remain committed to providing our students with high-quality experiential learning opportunities, regardless of course instruction method. This past spring provided Drexel with many opportunities to evaluate and refine our virtual education efforts. We have been working throughout the spring and summer to strengthen our instruction while also investing in technologies and trainings to ensure that the fall term is enhanced for our students– no matter where their learning takes place.

The University has taken several specific steps to improve the student experience this fall. These include:

  • Offering some classes in an in-person instructional method, especially those classes for which that modality is particularly important, such as performance, lab and studio courses.
  • Improving technology in classrooms where hyflex (simultaneous real-time) and hybrid learning will take place, and providing faculty with new software tailored to virtual learning and technology
  • Providing significant ongoing trainings and instructional design support to faculty to enhance remote instruction.
  • Implementing a peer mentoring program for faculty, matching faculty experts in remote instruction with those who are new to this modality.
  • Expanding a Remote Course Facilitation program that provides technological assistance to faculty teaching in the remote setting.

I do not have easy access to the proper hardware and/or software needed to make my academic term successful virtually. What should I do?

Drexel University is committed to supporting students in their remote learning. Students who have hardware or software needs should contact their academic advisor for support. In addition, Drexel IT provides guidance on its webpage for connecting to Drexel resources remotely. This includes information on accessing free or discounted internet and data services during COVID-19. There is also an online form for students to request a loaner laptop.  

My at-home environment is not ideal for remote learning. What should I do?

Students should consider consulting with the Professional Academic Coaching staff at the Center for Learning and Academic Success Services (CLASS) to explore ways to manage their learning environment and incorporate study strategies that are effective for remote learning.  

What support and resources are available for students?

Drexel continues to offer a wide variety of support resources for students engaged in all learning modalities. If a student is seeking academic support for coursework, they should visit the Learning Alliance webpage to explore tutoring and other content resources. In addition, the Center for Learning and Academic Success Support Services (CLASS) offers peer and professional academic coaching to customize learning strategies to individual student needs; they are also well-versed on all institutional resources and can help students get connected to the appropriate support. There are also programs to support specific student communities, such as the Drexel Autism Support Program (DASP), the Office of Disability Resources, the Center for Inclusive Education and Scholarship, the Louis Stokes Alliance for Minority Participation, and Veteran Student Services.

Additionally, Drexel University’s Student Success team offers a variety of experiences and services to help students get connected to social, residential, spiritual/religious, wellness and civic opportunities. Visit the Student Life webpage to learn more about services and activities. 

Will faculty and academic advisors provide online office hours outside of class?

Academic advisors, faculty and support services will be accessible remotely for students to ask questions, address concerns and receive assistance. If a student has any difficulty connecting with these individuals and services, they should contact their academic advisor for assistance.

Residential Students: Housing and Dining

Who do I contact if I have housing questions?

If you have any questions, please contact Housing and Residence Life at housing@drexel.edu or visit the Housing and Residence Life website. You can also call 215.703.2335 for the latest information regarding housing and Drexel's coronavirus (COVID-19) response. 

Will students still be able to live on-campus?

Students living in University residence halls or Greek properties will be able to live on-campus for the fall term. Further information will be sent to students with housing assignments. If you have immediate questions, please contact Housing and Residence Life at housing@drexel.edu or visit the Housing and Residence Life website.

Will students and employees returning to campus from states experiencing a surge of COVID-19 cases be required to quarantine?

Members of the Drexel community coming from states listed on the Pennsylvania Department of Health travel page will be asked to self-quarantine at home for 14 days prior to arriving on campus.

Where can I find information about on-campus dining services?

For information on dining plans, locations and operations, please visit the Drexel Campus Dining webpage.

What changes will Drexel Campus Dining make to increase safety in dining areas?

Drexel Campus Dining is planning many changes and enhancements to increase the health and safety of the Drexel community dining areas, including:

  • Increasing the frequency of cleaning in high-traffic and high-touch areas;
  • Removing self-service menu items, including salad bars;
  • Temporarily using only disposable plates, utensils and cups at all locations and eliminating personal reusable cups;
  • Developing a robust program for mobile order-ahead and take-out options for food service from primary University dining halls in order to provide our students with flexibility, options and safety;
  • Ensuring that Grab-N-Go meal options will take into account a variety of dietary needs including kosher, gluten-free, vegetarian, vegan, etc.;
  • Making the necessary arrangements to deliver food to students in self-isolation and quarantine via the Aramark Campus Dining staff;
  • Installing the appropriate physically spaced markers for waiting lines and seating arrangements inside and outside of dining facilities to ensure compliance with  social distancing measures.

How will dining hall seating be adjusted to meet public health guidelines?

Seating is planned for 25% capacity in our two all-you-care-to-eat halls (Handschumacher Dining Center and Urban Eatery). Seating arrangements will be in alignment with public health guidelines.

In conjunction with Drexel Space Planning & Design, the University’s contracted food service provider (Aramark), and city and state guidelines, Drexel has identified locations to provide additional seating options. Both both indoor and outdoor options will be available to decrease density of seating in Drexel’s various dining hall locations. The locations are:

• Creese Courtyard

• Recreation Center Fitness Plaza

• Korman Quad

• Creese Grand Hall patio

 

Will the campus dining locations be open this fall?

Drexel Campus Dining will be open for the fall term. For information on dining plans and hours operation, please visit the Campus Dining website or contact Drexel Campus Dining at campusdining@drexel.edu.

Events

Will on-campus events continue?

In accordance with stay-at-home directives issued by the governor to limit the spread of COVID-19, on-campus events have been cancelled, postponed indefinitely, or are now being held remotely. Updates will be provided for events being held in the fall.

Can student groups continue to hold events?

Drexel's campus will remain closed through the summer term, as a result many events have been cancelled or transitioned to be held remotely.

Student groups should contact Student Life at studentorgevents@drexel.edu or check the DragonLink homepage for additional information and updates.

 

Additional Information for Students

Please visit the pages below for additional information for students on Drexel’s COVID-19 response and resources. Please also refer to your school, college, or department’s website for information specific to your program of study.