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Minor in Client Development and Customer Service

Minor in Client Development and Customer ServiceWhether you are a budding entrepreneur or aspiring to climb the ladder as a valued executive, the ability to cultivate and sustain strong relationships with clients is essential.

The minor in client development and customer service develops skills for building and maintaining successful client relationships while familiarizing you with customer service theory.

This minor provides a complement for majors emphasizing entrepreneurship, interpersonal skills, nonprofit enterprise and marketing.

Code Name Credits
GSTD 201 Professional and Personal Applications of Emotional Intelligence 3
GSTD 302 Customer Service Theory and Practice 3
GSTD 303 Client Relations Management 3
GSTD 360 Applied Organizational Research or Marketing Elective* 3–4
PRST 303 Virtual Teams 3
PRST 330 Career and Professional Development 3
PRST 440 Policy Analysis or Marketing Elective* 3–4
PHIL 301 Business Ethics 3
Total Credits 24–26

*Suggested marketing electives: Selling and Sales Management (MKTG 321), Professional Personal Selling (MKTG 344), Global Marketing (MKTG 357), and Brand and Reputation Management (MKTG 362)