Response |
Overview |
FYI: We are using #EventHashtag for updates on the sulfur mustard release. We encourage everyone to do the same.
Officials suspect that sulfur mustard, a chemical agent, has been released in XXX area/building #EventHashtag
If you know of someone in XXX area/building who may need assistance, call 911 and report it immediately #EventHashtag
Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to sulfur mustard #EventHashtag
If you were outside of XXX area/building at XXX time, you were likely not exposed to sulfur mustard #EventHashtag
As of now, XXX number of sulfur mustard cases have been confirmed #EventHashtag
Public Health and other local authorities are investigating this incident. Updates will be made as soon as we know more #EventHashtag
By staying informed & following instructions from health officials, you can protect yourself and your family from this threat #EventHashtag
(1 of 2) We have not confirmed deliberate release of sulfur mustard & don’t know extent/source of the release at this time #EventHashtag
(2 of 2) However, we are working hard to figure out how people were exposed and will update you the moment we know more #EventHashtag
If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials”
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Officials suspect that sulfur mustard, a chemical agent, has been released in XXX area/building. Officials believe that people who were at (insert location) on (insert date and time) may have been exposed to sulfur mustard. As of now, XXX number of sulfur mustard cases have been confirmed. Public Health and other local authorities are investigating this incident. Updates will be made as soon as we know more. Link: addurl.gov
If you were outside of XXX area/building, you were likely not exposed to sulfur mustard. If you know of someone in XXX area/building with functional needs, call 911 and report it immediately Link: addurl.gov
If you are using a message that references your agency specifically, personalize the message using “We” instead of the generic “Public Health Officials”
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Response |
Where to go for more information |
Follow @(insert DOH Twitter handle) for updates on #EventHashtag
Are you on Facebook? Like our page for more information on #EventHashtag bit.ly/addurl
Other good organizations to follow for up to date information include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag
Click here for more information from (CDC, ATSDR, Poison Control) bit.ly/addurl #EventHashtag
Text “Follow (insert DOH Twitter handle)” to 40404 to receive updates via text message #EventHashtag
Watch the latest (insert time) press briefing on the sulfur mustard release from (PA DOH/Governor) bit.ly/addurl #EventHashtag
(*If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference)
(*Tweet key messages from press conference)
The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl
Tweet your sulfur mustard questions to us @(DOH Twitter Handle) and we’ll try to answer them #EventHashtag
Remember to use 911 only in emergencies. For other requests, call 311 (Or equivalent non-emergency contact center in your area) #EventHashtag
(*Monitor and ReTweet key messages from emergency management agencies re: Sulfur mustard Release)
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Want to receive updates on the sulfur mustard release via text message on your phone? Text “Follow (insert DOH Twitter handle)” to 40404, and stay in the know during the event. Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image
Watch the latest (insert time) press briefing on the sulfur mustard release from (PA DOH/ Governor). The next update will take place at (insert date/time), so keep checking back for the latest information. Link: addurl.gov Image: Include photo from press conference
Other good organizations to follow for up to date information include (insert Twitter handles/Facebook accounts). Click the link below for more information from (CDC, ATSDR, Poison Control). Link: PA DOH’s Twitter Page Image: Use PA DOH Twitter Image
Ask us your questions about the sulfur mustard release by commenting on this post and we’ll do our best to answer them. By staying informed & following instructions from health officials, you can protect yourself and your family from this threat. Link: addurl.gov Image: Include photo from press conference
Emergency personnel are likely to be very busy responding at the scene. Remember to only use 911 for emergencies. For any other concerns, dial 311. Link: addurl.gov
(*Monitor and share key messages from emergency management agencies re: Sulfur mustard Release)
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Response |
What is Sulfur Mustard? |
Sulfur mustard causes blistering when it contacts the skin. Learn more at http://1.usa.gov/1dJsWEu. #EventHashtag
Sulfur mustard (also known as mustard gas) can be a vapor, an oily-textured liquid, or a solid #EventHashtag
Sulfur mustard can be clear, yellow or brown. Sometimes smells like garlic, onion, or mustard, sometimes has no odor #EventHashtag
Learn more about sulfur mustard, including signs and symptoms of exposure http://1.usa.gov/1dJsWEu #EventHashtag
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Sulfur mustard causes blistering when it contacts the skin. Also known as mustard gas, it can be a vapor, liquid, or a solid and can be clear, yellow or brown. Learn more about Sulfur Mustard exposure Link: http://1.usa.gov/1dJsWEu
Sulfur mustard causes blistering when it contacts the skin. Also known as mustard gas, it smells like garlic, onion, or mustard, & sometimes has no odor. Learn more about Sulfur Mustard exposure Link: http://1.usa.gov/1dJsWEu
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Response |
Exposure to Sulfur Mustard |
If you live in XXX area & think you were exposed to sulfur mustard call [poison control/health department/9-1-1] immediately #EventHashtag If sulfur mustard gas released:
You can be exposed to sulfur mustard gas through skin or eye contact, or by breathing in the air that contains it #EventHashtag
Sulfur mustard vapor can be carried long distances by the wind. Learn more at http://1.usa.gov/1dJsWEu #EventHashtag
Sulfur mustard vapor is heavier than air, so it will settle in low-lying areas. Learn more at http://1.usa.gov/1dJsWEu #EventHashtag
If sulfur mustard liquid released:
You can be exposed to liquid sulfur mustard by drinking contaminated water, eating contaminated food, or getting it on skin #EventHashtag
Sulfur mustard can last 1 to 2 days in average weather conditions; from weeks to months in very cold conditions #EventHashtag
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If you live in XXX area & think you were exposed to sulfur mustard call your [poison control/health department/9-1-1] immediately even if you don’t feel sick.
If sulfur mustard gas released:
You can be exposed to sulfur mustard gas through skin or eye contact, or by breathing in the air that contains it. The vapor can be carried long distances by the wind. The vapor is also heavier than air, so it will settle in low-lying areas. Link: http://1.usa.gov/1dJsWEu
If sulfur mustard liquid released:
You can be exposed to liquid sulfur mustard by drinking contaminated water, eating contaminated food, or getting it on skin. Sulfur mustard can last 1 to 2 days in average weather conditions; from weeks to months in very cold conditions. Link: http://1.usa.gov/1dJsWEu
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Response |
Health Effects |
Negative health effects from sulfur mustard depend on amount exposed to, how person was exposed & length of time exposed #EventHashtag
For more information on the health effects of sulfur mustard: http://1.usa.gov/1dJsWEu #EventHashtag
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Negative health effects from sulfur mustard depend on amount exposed to, how person was exposed, and length of time exposed. For more information on the health effects of sulfur mustard Link: http://1.usa.gov/1dJsWEu
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Response |
Symptoms of Sulfur Mustard |
Exposure to sulfur mustard is usually NOT fatal. For more information on the signs and symptoms: http://1.usa.gov/1dJsWEu #EventHashtag
Often, signs and symptoms do not occur immediately. Symptoms may not occur for up to 24 hours http://1.usa.gov/1dJsWEu #EventHashtag
Sulfur mustard symptoms for skin: redness & itching may occur w/in 2 to 48 hrs, may then change to yellow blistering #EventHashtag
Sulfur mustard symptoms for eyes: irritation, pain, swelling, and tearing may occur w/in 3-12 hours of mild exposure #Eventhashtag
Severe exposure may cause symptoms w/in 1-2 hrs including light sensitivity, severe pain, or blindness lasting up to 10 days #EventHashtag
Other sulfur mustard symptoms: runny nose/sneezing/bloody nose/sinus pain/shortness of breath/cough/ diarrhea/nausea/vomiting #Eventhashtag
Showing some signs and symptoms does not necessarily mean that a person has been exposed to sulfur mustard #Eventhashtag
For more information on the signs and symptoms of sulfur mustard: http://1.usa.gov/1dJsWEu #Eventhashtag
If you’ve been near XXX area and have any symptoms of sulfur mustard poisoning, call 9-1-1 immediately #EventHashtag
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Exposure to sulfur mustard is usually NOT fatal. Often, signs and symptoms do not occur immediately. Symptoms may not occur for up to 24 hours. Link: http://1.usa.gov/1dJsWEu
Sulfur mustard symptoms for skin: redness & itching may occur within 2 to 48 hrs, may then change to yellow blistering. Sulfur mustard symptoms for eyes: irritation, pain, swelling, and tearing may occur within 3-12 hours of mild exposure Link: http://1.usa.gov/1dJsWEu
Severe exposure may cause symptoms within 1-2 hrs including light sensitivity, severe pain, or blindness lasting up to 10 days. Extensive sulfur mustard exposure to the eyes may cause permanent blindness. For more information on sulfur mustard Link: http://1.usa.gov/1dJsWEu
Sulfur mustard symptoms: runny nose/sneezing/bloody nose/sinus pain/shortness of breath/cough/ diarrhea/nausea/vomiting. Showing these signs and symptoms does not necessarily mean that a person has been exposed to sulfur mustard. For more information Link: http://1.usa.gov/1dJsWEu
If you have been near XXX area and have any symptoms of sulfur mustard poisoning, call 9-1-1 immediately. For more information on sulfur mustard signs and symptoms, see the link below: Link: http://1.usa.gov/1dJsWEu
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Response |
Treatment of Sulfur Mustard Exposure |
Sulfur mustard is treated w/ supportive medical care in a hospital. If exposed, get medical care as soon as possible #EventHashtag
If you have swallowed sulfur mustard, do not make yourself vomit or drink fluids. Call 911 & get medical care immediately #EventHashtag
If you believe you or a loved one is suffering from sulfur mustard poisoning call 9-1-1 immediately #EventHashtag
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Sulfur mustard is treated with supportive medical care in a hospital. If you believe you or a loved one is suffering from sulfur mustard poisoning, call 9-1-1 immediately. If you have swallowed sulfur mustard, do not make yourself vomit or drink fluids. Get medical care as soon as possible. Link: http://1.usa.gov/1dJsWEu
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Response |
Medical Attention |
In need of urgent medical attention? Call 9-1-1 for all medical emergencies #EventHashtag |
In need of urgent medical attention? Call 9-1-1 for all medical emergencies immediately. |
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Response |
Evacuation |
If sulfur mustard released indoors:
Sulfur mustard was released in XXX building. If you are in the building, get outside and seek fresh air #EventHashtag
Moving to an area with fresh air is a good way to reduce possibility of injury from exposure to Sulfur mustard in the air #EventHashtag
Sulfur mustard released outdoors - Evacuate
Sulfur mustard was released in XXX area. Avoid or leave this area immediately and seek fresh air #EventHashtag
Authorities are asking everyone in XXX area to evacuate to the shelter located at XXX For more info: bit.ly/addurl #EventHashtag
Take only essential items with you: medicine, medical supplies, important paperwork & disaster supply kit #EventHashtag
Here is an updated evacuation route: bit.ly/addurl Follow the instructions and don’t take short-cuts #EventHashtag
If you have time, text a friend or relative outside the area to let them know where you are going & that you are safe #EventHashtag
For more information on evacuating: http://1.usa.gov/O5ekWJ #EventHashtag
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If sulfur mustard released indoors:
Sulfur mustard was released in XXX building. If you are in the building, get outside and seek fresh air. Moving to an area with fresh air is a good way to reduce possibility of injury from exposure to sulfur mustard in the air Link: http://1.usa.gov/1dJsWEu
Sulfur mustard released outdoors - Evacuate
Sulfur mustard was released in XXX area. Avoid/leave this area immediately & seek fresh air. Authorities are asking everyone in XXX area to evacuate to the shelter located at XXX. Bring medical supplies, medicine, important paperwork & disaster supply kit Link: http://1.usa.gov/1dJsWEu
Here is an updated evacuation route: XXX. Follow the instructions and don’t take short cuts. If you have time, text a friend or relative outside the area to let them know where you are going & that you are safe. For more information on evacuating Link: http://1.usa.gov/O5ekWJ
Want to touch base with your loved ones to let them know that you are alright? Log on to the Red Cross’ Safe and Well site here: Link: http://bit.ly/1F2yFjR Image: Link has an image
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Response |
Shelter in Place |
Sulfur mustard was released in XXX area. Stay inside your building/home to avoid being exposed #EventHashtag
Keep outside air OUT of your home! Close windows/doors/fireplace. Turn off heating/cooling & close vents. #EventHashtag
When sheltering, get to the highest room possible since sulfur mustard sinks – ideally a room with few windows #EventHashtag
You shouldn’t shelter in a car unless you have no choice. Cars are not airtight and will not give you good protection #EventHashtag
For more information on sheltering in place: http://1.usa.gov/M7llEz #EventHashtag
Stay tuned to (@PA DOH Twitter Handle) for further instructions #EventHashtag
“Shelter in place” means to make a shelter out of the place you are in so that you are protected until help arrives #EventHashtag If your children are being sheltered at their school, do not go get them. Moving them will put them & you at increased risk #EventHashtag
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Sulfur mustard was released in XXX area. Stay inside your building/home to avoid being exposed. Keep outside air OUT of your home! Close windows/doors/fireplace. Turn off heating/cooling & close vents. Learn more about sheltering at: Link: http://1.usa.gov/M7llEz Image: Add an image of a house or building
When sheltering, get to the highest room possible as sulfur mustard sinks, ideally a room w/ few windows. You shouldn’t shelter in a car unless you have no choice. Cars are not airtight & will not give you good protection. Stay tuned to (@PA DOH Twitter Handle) for further instructions. For more information Link: http://1.usa.gov/M7llEz Image: Add an image of a car
“Shelter in place” means to make a shelter out of the place you are in so that you are protected until help arrives or it is safe to go outside. If your children are sheltered at their school, do not go get them. Moving them will put them & you at increased risk. You should not shelter in a car unless you have no choice. Cars are not airtight and will not give you good protection. For more information on sheltering in place: Link: http://1.usa.gov/M7llEz Image: Add an image of a car
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Response |
Children at School |
All daycares/schools in XXX area are locked down & sheltering children & staff for their safety. Stay tuned for more info. #EventHashtag
All daycares/schools in XXX area will not release students or staff until officials say it is safe to travel #EventHashtag
If you are in XXX area & your children are at school, don’t go to them. For their safety, wait until the area is cleared. #EventHashtag
Don’t go to schools until officials say it is safe to travel in your area. Schools are sheltering children & staff for their safety #EventHashtag
Schools have plans in place to shelter children and keep them safe until it is safe to go outside #EventHashtag
Schools in XXX area have been instructed to shelter children & staff, will not release until safe to travel #EventHashtag
By leaving shelter to go get children from school, you are putting yourself & your child in danger of exposure #EventHashtag
Local authorities will advise when it is safe for people in XXX area to leave shelter. Until then, children are safest at school #EventHashtag
Monitor and ReTweet messages from schools and Department of Education
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All daycares/schools in XXX area are locked down & sheltering children & staff for their safety. Don’t go to schools until officials say it is safe. Doing so will put you and your children in danger. Stay tuned for more info. Link: addurl.gov
Local authorities will advise when it is safe for people in XXX area to leave shelter. Until then, children are safest at school. Link: addurl.gov
Monitor and share messages from schools and Department of Education
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Response |
Decontamination/ Clothing Removal |
(1 of 2) Think you were exposed to sulfur mustard? Remove clothing, wash body w/ soap/water, call 911 for immediate care #EventHashtag
(2 of 2) Any exposed clothing that has to be pulled over the head should be cut off the body instead of pulled over the head #EventHashtag
When helping someone exposed to sulfur mustard, remove their clothing as quickly as possible/avoid touching contaminated areas #EventHashtag
If exposed to sulfur mustard: quickly wash any sulfur mustard from your skin with large amounts of plain, clean water #EventHashtag
If your eyes are exposed, flush them with plain water for 5 to 10 minutes #EventHashtag
(1 of 2) Place contaminated clothing in a plastic bag. Use gloves or tongs to handle clothes. Seal bag & seal in another bag #EventHashtag
(2 of 2) Disposing of your clothing like this can help protect you and others from chemicals that might be on your clothes #EventHashtag
When health department/emergency personnel arrive, tell them what you did with your clothes. Don’t handle the bags yourself #EventHashtag
For more info on removing/disposing of clothing & washing yourself: http://1.usa.gov/1dJsWEu #EventHashtag
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Think you were exposed to sulfur mustard? Remove your clothing, wash your entire body with soap & water, and call 911 for immediate medical care. Any exposed clothing that has to be pulled over the head should be cut off the body instead of pulled over the head Link: http://1.usa.gov/1dJsWEu
When helping someone exposed remove their clothing, avoid touching contaminated areas & remove as quickly as possible. For more info on removing/disposing of clothing & washing yourself Link: http://1.usa.gov/1dJsWEu
If exposed to sulfur mustard: quickly wash any sulfur mustard from your skin with large amounts of plain, clean water. If your eyes are exposed, flush them with plain water for 5 to 10 minutes Link: http://1.usa.gov/1dJsWEu
Place contaminated clothing inside a plastic bag. Use gloves or tongs to handle clothes. Seal bag & seal inside another bag. Disposing of your clothing in this way can help protect you and other people from chemicals that might be on your clothes Link: http://1.usa.gov/1dJsWEu
When health department/emergency personnel arrive, tell them what you did with your clothes. Don’t handle the bags yourself. For more info on removing/disposing of clothing & washing yourself Link: http://1.usa.gov/1dJsWEu
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Response |
Water Supply |
Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX #EventHashtag
Check out this fact sheet to learn ways to keep your food and water safe during a disaster http://1.usa.gov/qFjX1A #EventHashtag
Don’t use contaminated water to wash food or dishes/brush teeth/wash your hands/make ice/make baby formula http://1.usa.gov/qFjX1A #EventHashtag
Consider all public & well water unsafe & use bottled water until local authorities announce that the water supply is safe #EventHashtag
Tap water IS NOT safe to drink in XXX area. Use bottled water until water is declared safe. Stay tuned for updates #EventHashtag
When water is safe:
The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink #EventHashtag
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Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX to get the latest information.
Check out this fact sheet to learn ways to keep your food and water safe during or following a disaster Link: http://1.usa.gov/qFjX1A
Don’t use contaminated water to wash your food or your dishes, brush your teeth, wash your hands, make ice, or make baby formula. Use bottled water instead. For more information: Link: http://1.usa.gov/qFjX1A
Consider all public and well water unsafe and use bottled water until local authorities announce that the water supply is safe Link: addurl.gov Image: Add an image of bottled water
Tap water IS NOT safe to drink in XXX area. Drink bottled water until water is declared safe. Stay tuned for updates. Image: Add an image of a water bottle
When water is safe:
The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink. Image: Add an image of someone drinking water
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Response |
Check in with Family |
Update your social networks or text family/friends to say you’re OK. Phone lines may be jammed #EventHashtag
Use Red Cross’ Safe and Well site to let your family and friends know that you are ok http://bit.ly/1F2yFjR #EventHashtag
If it safe to go outside, check on neighbors, family who are worried or may need help #EventHashtag
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Let your family and friends know that you are OK during a sulfur mustard release. Since phone lines may be jammed, the best way to do that is to update your social networks or send them a text. Link: addurl.gov Image: Add an image of smart phone (Consider using a screenshot of an actual text sent to “mom” or “friend” saying, “I’m ok!”)
Want to touch base with your loved ones to let them know that you are alright? Log on to the Red Cross’ Safe and Well site here: Link: http://bit.ly/1F2yFjR Image: Link has an image
Have a neighbor or a family member who may need help during the sulfur mustard release? If so, do your best to check on them during or immediately following the sulfur mustard release. Link: addurl.gov Image: Add an image of elderly person
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Response |
Pets |
What is best for you is usually best for your animals. Include your pets in your emergency plan http://bit.ly/NTRISR #EventHashtag
Bringing a pet or service animal to a shelter? Bring leash/vet records/license & week’s supply of food/water/meds #EventHashtag
Also bring a current photo of you with your pets to the shelter to help others identify them in case you get separated #EventHashtag
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Our pets are our family. Keep in mind that during a disaster what is best for you is usually best for your pet or service animal. Never leave your animal behind if you have to leave your home and make sure to include your pets in your emergency plan Link: http://bit.ly/NTRISR Image: Link has a picture
Bringing a pet or service animal to a shelter? Don’t forget their leash, veterinarian records, license, crate, and a week’s supply of food, water, and medication. Also bring a current photo of you with your pets to help others identify them in case you get separated. Image: Add a photo of dog/cat
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Response |
Road/ Transportation Status |
ReTweet road condition updates
This (site/map) provides up to date information on road closures bit.ly/addurl #EventHashtag
Check out this (site/map) for public transit updates bit.ly/addurl #EventHashtag
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Monitor and share updates on road conditions from partner agencies
Check out this (site/map) for updated information on road closures. Remember, only drive if you absolutely have to! Link: addurl.gov
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Road/ Transportation status |
Response |
Social Service Needs |
ReTweet updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not tweeting use the following messages:
This (site/map) provides up to date information on food bank locations bit.ly/addurl #EventHashtag
Check here for an updated list for food and water distribution centers bit.ly/addurl keep checking for updated list daily #EventHashtag
For Southeastern PA:
Need food, shelter, or clothing? Call 2-1-1 #EventHashtag
Agencies needed for food distribution. Call 2-1-1 for help #EventHashtag
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Share updates on social service needs from DPW and United Way. If those agencies are not posting on FB use the following messages:
Check out this (site/map) for updated information on food bank locations. Link: addurl.gov Image: Add a map of food bank locations
Check here for an updated list for food and water distribution centers. Keep checking as this list is updated (daily). Link: addurl.gov Image: Add a map of food bank locations
For Southeastern PA:
Need food, shelter, or clothing? Call 2-1-1 or visit Link: http://www.211sepa.org/ Image: Add an image of 211 SEPA logo
Agencies are needed for food distribution. If your agency can help, call 2-1-1 now. Thanks for any help you can provide! Link: http://www.211sepa.org/ Image: Add an image of 211 SEPA logo
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Response |
Rumor Control |
Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible.
If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.
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Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible.
If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
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Recovery |
General Updates |
FYI: We are using #EventHashtag for updates following the sulfur mustard release. We encourage everyone to do the same.
Watch the latest (insert time) press briefing on the sulfur mustard release from (PA DOH/Governor) bit.ly/addurl #EventHashtag
(*If power is out, could link to YouTube video/website of local news station/PA DOH website with summary of key points from press conference)
(*Tweet key messages from press conference)
Tweet your sulfur mustard questions to us @(DOH Twitter Handle) and we’ll try to address them #EventHashtag
The next #EventHashtag update from (PA DOH/Governor) will take place at (insert date/time) Watch it at bit.ly/addurl
Remember to use 911 only in emergencies. For other requests, call 311 #EventHashtag
Reminder: Follow @(insert DOH Twitter handle) for updates on #EventHashtag recovery
Other good orgs to follow for updated info on recovery include (insert Twitter handles of appropriate federal/state/local officials) #EventHashtag
(*Monitor and RT key messages from OEM re: Sulfur mustard)
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Watch the latest (insert time) press briefing following the sulfur mustard release from (PA DOH/Governor). The next update on the release will take place at (insert date/time), so keep checking back for the latest information Link: addurl.gov Image: Add a photo from press conference
Have a Twitter account? If so, follow @(insert DOH Twitter Name) for updates on how to stay safe following the sulfur mustard release. Link: PA DOH’s Twitter Page Image: Add an image of PA DOH Twitter Image
Want to receive updates on the sulfur mustard release via text message on your phone? Text “Follow(insert DOH Twitter handle)” to 40404, and stay in the know following the sulfur mustard release Link: PA DOH’s Twitter Page Image: Add an image of PA DOH Twitter Image
Remember: only use 9-1-1 for emergencies. For other requests, call 3-1-1.
(*Monitor and share key messages from OEM re: Sulfur Mustard)
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Recovery |
Mental Health |
Mental health services are available. Call XXX-XXX-XXXX or visit http://1.usa.gov/1krygvf #EventHashtag
Mental health services are open in XXX counties. For more info visit bit.ly/addurl #EventHashtag
Mental health services will remain open until XXXday/time. For more info visit bit.ly/addurl #EventHashtag
Coping with a disaster can be stressful. SAMHSA is a free, confidential service to help http://1.usa.gov/1kwrc1R #EventHashtag
Feeling depressed or stressed? Mental health services are in your area bit.ly/addurl #EventHashtag
Help yourself and your community heal: visit this website for tips http://1.usa.gov/ShAMxO #EventHashtag
Give yourself time to heal. If you need help contact XXX-XXX-XXXX or visit bit.ly/addurl #EventHashtag
Talk to someone about your feelings even though it may seem difficult to ease stress http://1.usa.gov/1krygvf #EventHashtag
There are many things you can do to cope with this event: talk with family/friends/clergy http://1.usa.gov/1krygvf #EventHashtag
If the stress is too much for you, ask for help. Contact friends/family or XXX-XXX-XXXX bit.ly/addurl #EventHashtag
Talk to your children about their thoughts. You do not need to have all the answers, just listen http://1.usa.gov/1cTJLv0 #EventHashtag
Need to talk to someone? SAMHSA is a free, confidential helpline for those in need after a disaster http://1.usa.gov/1kwrc1R #EventHashtag
ReTweet important messages from SAMHSA
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Mental health services are open in XXX counties. They will remain open until XXX day/time. For more information call XXX-XXX-XXXX or visit the link below. Link: addurl.gov Image: Include a map of mental health facilities
Coping with a pandemic can be stressful. SAMHSA is a free, confidential service to help if you are feeling depressed or stressed. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo
Help yourself and your community heal. If you need help contact XXX-XXX-XXXX or visit the website below for tips. Link: http://1.usa.gov/ShAMxO Image: Show a distressed person
Talk to someone about your feelings, even though it may seem difficult, to ease stress. There are many things you can do to cope with this event: talk with family/friends/clergy. Link: http://1.usa.gov/1krygvf Image: Show a distressed person
If the stress is too much for you, ask for help. There are many things you can do to cope with this event: talk with family, friends, and clergy. Link: http://1.usa.gov/1krygvf Image: Link includes a photo
Talk to your children about their thoughts. You do not need to have all the answers, just listen. Link: http://1.usa.gov/1cTJLv0 Image: Link includes a photo
Talk to someone about your feelings to ease stress, even though it may seem difficult. Need someone to talk to? SAMHSA is a free, confidential helpline for those in need after a disaster. Link: http://1.usa.gov/1kwrc1R Image: Link includes a photo
Share important messages from SAMHSA
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Recovery |
Locating Loved Ones |
Need help locating loved ones after the sulfur mustard release? Register with Red Cross’ Safe and Well http://bit.ly/9ZwlyY #EventHashtag
Use Red Cross’ Safe and Well site to let your family and friends know that you are ok http://bit.ly/9ZwlyY #EventHashtag
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Let your loved ones know you are doing ok following the sulfur mustard release. Register with Red Cross’ Safe and Well now. Also, remember to text them or use social media to let them know how you are doing. Link: http://bit.ly/9ZwlyY Image: Link has an image
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Recovery |
Medical Supplies |
ReTweet messages/maps about status of pharmacies from partner agencies
Out of your daily meds? Click here for an updated map of pharmacies that are open in your area bit.ly/addurl #EventHashtag
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Share messages/maps about status of pharmacies from partner agencies
Out of your daily medications following the sulfur mustard release? Check out this map for an updated look at which pharmacies are open in your area Link: addurl.com Image: Include image of map
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Recovery |
Water Supply |
Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX #EventHashtag
Check out this fact sheet to learn ways to keep your food and water safe after a disaster http://1.usa.gov/qFjX1A #EventHashtag
Don’t use contaminated water to wash food or dishes/brush teeth/wash your hands/make ice/make baby formula http://1.usa.gov/qFjX1A #EventHashtag
Consider all public & well water unsafe & use bottled water until local authorities announce that the water supply is safe #EventHashtag
Tap water IS NOT safe to drink in XXX area. Use bottled water until water is declared safe. Stay tuned for updates #EventHashtag
When water is safe:
The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink #EventHashtag
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Have questions about the safety of your water? Contact your local health department at XXX-XXX-XXXX to get the latest information.
Check out this fact sheet to learn ways to keep your food and water safe during or following a disaster Link: http://1.usa.gov/qFjX1A
Don’t use contaminated water to wash your food or your dishes, brush your teeth, wash your hands, make ice, or make baby formula. Use bottled water instead. For more information: Link: http://1.usa.gov/qFjX1A
Consider all public and well water unsafe and use bottled water until local authorities announce that the water supply is safe Link: addurl.gov Image: Add an image of bottled water
Tap water IS NOT safe to drink in XXX area. Drink bottled water until water is declared safe. Stay tuned for updates. Image: Add an image of a water bottle
When water is safe:
The boil water advisory in XXX area has been lifted. Tap water is once again safe to use and drink. Image: Add an image of someone drinking water
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Recovery |
Social Service Needs |
ReTweet updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not tweeting use the following messages:
This (site/map) provides up to date information on food bank locations bit.ly/addurl #EventHashtag
Check here for an updated list for food and water distribution centers bit.ly/addurl keep checking for updated list daily #EventHashtag
For Southeastern PA:
Need food, shelter, or clothing? Call 2-1-1 #EventHashtag
Agencies needed for food distribution. Call 2-1-1 to help #EventHashtag
If you are an agency that supports individuals in their homes, contact your county, call 2-1-1, or click here http://bit.ly/1JfEaSo&EventHashtag
For Southeastern PA: The information that is presented tme
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Share updates on social service needs from DPW, Salvation Army, and United Way. If those agencies are not posting on FB use the following messages:
Check out this (site/map) for updated information on food bank locations. Link: addurl.gov Image: Add an image of site/map of food bank locations
Check here for an updated list for food and water distribution centers. Keep checking as this list is updated (daily). Link: addurl.gov Image: Add an image of site/map of the updated list for food and water distribution centers
For Southeastern PA:
Need food, shelter, or clothing following the storm? Call 2-1-1 or visit http://bit.ly/1JfEaSo Image: Add an image of SEPA logo
Agencies are needed for food distribution. If your agency can help, call 2-1-1 or visit the link below. Thanks for any help you can provide! Link: http://bit.ly/1JfEaSo Image: Add an image of SEPA 2-1-1 logo
If you are an agency that supports individuals in their homes, get in touch with your county by contacting them directly, by calling 2-1-1, or by visiting the link below. Link: http://bit.ly/1JfEaSo Image: Add an image of 211 SEPA logo
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Recovery |
Rumor Control |
Be sure to actively monitor your audience for rumors and misinformation by searching for trending hashtags and monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible.
If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
If partnering/credible agencies adopt a Hashtag for rumor control (e.g. #RumorControl, #Mythbuster), use it when correcting misinformation.
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Be sure to actively monitor your audience for rumors and misinformation by monitoring the comments/questions people send to your accounts. Correct misinformation by providing accurate information as soon as possible.
If credible rumor control pages are set up by other agencies (e.g. FEMA’s Rumor Control page during Hurricane Sandy), link your audience to them.
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